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“Good facilities for a hotel”

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Best Western Plus Bentley Hotel & Spa
Ranked #1 of 1 Hotels in South Hykeham
Certificate of Excellence
Reviewed May 8, 2014 via mobile

15m pool was nice and Clean. Good Spa pool and steam room. Didn't use sauna. Nice breakfast, especially the sausages. Staff were lovely. Comfy bed. Very close to Lincoln. Asda just down the road. Close to Doddington Hall.

Stayed: May 2014, traveled as a couple
Thank Mike71Swansea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bentley82, Owner at Best Western Plus Bentley Hotel & Spa, responded to this reviewResponded May 12, 2014

Thank you very much for all your positive comments for all our departments and staff
It is good to hear from you
Best wishes
Carole Wootton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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542 - 548 of 821 reviews

Reviewed May 7, 2014

Excellent stay booked at the last minute, via the best western call centre, which was excellent and helpful. The hotel is nice and tidy the staff friendly and efficient, the gym and spa are excellent and certainly enhanced our stay. I would recommend this hotel

Room Tip: Some may find the traffic noise a problem so you wish to avoid but this was not a problem for us
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  • Stayed: May 2014, traveled as a couple
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Thank GuidoNYorks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bentley82, Owner at Best Western Plus Bentley Hotel & Spa, responded to this reviewResponded May 12, 2014

Thank you for your review .
We are all vey pleased that you enjoyed your stay with us and hope you will return in the near future.
Sincerely
Carole Wootton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2014

As always the room was clean and tidy, the only exception this time was the smell of cigarette smoke wafting down the corridoor. All the rooms on the floor we were on were non smoking but the stench was very un pleasant and I am an ex smoker. Hotel needs to sort this out

  • Stayed: May 2014, traveled as a couple
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Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bentley82, Owner at Best Western Plus Bentley Hotel & Spa, responded to this reviewResponded May 12, 2014

Thank you for your review .
I take on board your comments re the smoke smell in a corridor. I too am an ex smoker so can understand your feelings, but however hard we try we cannot stop people smoking we charge a £50.00 fine on their card if we find out in time . The guest then refuses to admit he has smoked in the room .Cigarette butts are nowhere to be found . I can assure you this is always going to happen some times no matter what we do or say . I believe other hotels have the same problem.
I hope this did not spoil your stay and I would be more than happy to receive any ideas you may have to help us conquer this problem.
Very sincerely
Carole Wootton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 4, 2014

Myself and my Husband wanted a nice romantic night away together and that's exactly what we got, we wasn't expecting it to be that nice, very good value for money which we found a deal on Booking.com. Really comfy double bed, very spacious, lots of little freebies in the bathroom.
The swimming pool was a great size and the jacuzzi was a added bonus :) The Only bad points I must add were the room was quite cool to start with until the heating seemed to work in the middle of the night,and the Sausages for breakfast were a little dry.
Plus this isn't the hotels fault but we were annoyingly woken up in the night by the alarm clock which obviously wasn't turned off by the last customers :P

Room Tip: We stayed on the first floor, very quiet, nice double room :)
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  • Stayed: May 2014, traveled as a couple
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Thank Megan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bentley82, Owner at Best Western Plus Bentley Hotel & Spa, responded to this reviewResponded May 12, 2014

Thank you for your review .I am so pleased you were pleasantly surprised with your stay with us and that you enjoyed all the amenities we have to offer.
As for the heating as soon as your key card is placed in the holder by the door the electricity supply switches on.
I hope you will return again very soon.
Best Wishes
Carole Wootton

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Reviewed May 1, 2014

We went on Mother's Day and were worried it was going to be busy but apart from about 6 others the place was empty. This is good as it is not very big at all. Receptionist was friendly and welcoming and gave us a tour of the facilities then left us to change. Changing area is small but very clean with good lockers. Thermal rooms were very clean and well kept part from The Rasul which appeared a little tired. Upstairs there is a place to lie down (I would have liked a disposable pillow covering from a hygiene point of view.) Snacks and drink were provided here and the beautiful scents and music were relaxing. We had a lovely morning and the cost was very reasonable indeed. I would recommend a visit!

Stayed: March 2014, traveled with friends
Thank droopyloo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bentley82, Owner at Best Western Plus Bentley Hotel & Spa, responded to this reviewResponded May 12, 2014

I believe this review is for the Spa only.
I am so pleased you enjoyed your time in there . I will pass your comments onto them.
thank you for your positive comments.
Sincerely
Carole Wootton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 30, 2014

This hotel was booked at short notice on a special deal for Sunday night. It included a three course meal, bed and full breakfast for £99 per couple. The hotel was situated in pleasant area 5 minutes by car from lincoln city centre. Staff were friendly, polite and welcoming. We had a lovely spacious room, comfortable and spotlessly clean, enjoyed use of the pool before our evening meal, which was of good quality and served well. The hotel was very quiet on Sunday night and not busy. There was a good choice of food for breakfast, served in a pleasant relaxed atmosphere. More hotels should offer lower rates for Sunday evenings, when demand for rooms is lower as it is a good time for visitors who have some flexibity with dates. A very enjoyable stay at the hotel and an interesting city to visit. Well recommended.

Room Tip: Our room was not near the main road and the hotel was quiet on a Sunday evening. Room 360 was well f...
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  • Stayed: April 2014, traveled as a couple
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Thank Jeff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bentley82, Owner at Best Western Plus Bentley Hotel & Spa, responded to this reviewResponded May 12, 2014

Wonderful review . Thank you very much. We are all delighted with your comments .
I am glad to hear that you made full use of the leisure facilities here and enjoyed all we had to offer .
Many Thanks
please visit again very soon.
Sincerely
Carole Wootton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 22, 2014

We took our Grandchildren her for lunch as we had not seen inside the hotel since moving to Lincoln seven years ago. We ate in the Martini Bar which was clean and tidy. The Barman Tony was exceptionally friendly and polite and listened to our rather complicated sandwich order and drinks (picky Grandchildren). When the lunches and drinks arrived they were spot on! The sandwiches were delicious with plenty of fillings. The price for the four of us was £23.70 which I consider to be reasonable. My wife reported that the Ladies Toilets were clean and fresh.

Whilst we were leaving I took the opportunity to have a look at the Restaurant. This too was clean and tidy and the waitress Charlotte explained to me that they do a rather nice Daily Carvery costing £13.50 which is very popular. We shall return to try this!

  • Stayed: April 2014, traveled with family
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Thank Kevin F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bentley82, Owner at Best Western Plus Bentley Hotel & Spa, responded to this reviewResponded April 27, 2014

Thank you so much for your lovely review .
I am so pleased you enjoyed your bar lunch with your grandchildren and Tony will be delighted with your kind comments . It is refreshing to receive comments on our relaxed style of eating in the bar . as normally we only hear of overnight stays and the odd restaurant comments.

Charlotte and chef will also be grateful for your kind words
Please don't wait seven years to use the hotel again as we have so much to offer .
Very Kind regards
Carole wootton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Bentley Hotel & Spa

Address: Newark Road | South Hykeham, South Hykeham, Lincoln LN6 9NH, England
Phone Number:
Location: United Kingdom > England > Lincolnshire > Lincoln > South Hykeham
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in South Hykeham
Price Range: $83 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Bentley Hotel & Spa 3*
Number of rooms: 80
Official Description (provided by the hotel):
BEST WESTERN PLUS Bentley Hotel & Spa is privately owned and ideally located on the outskirts of Lincoln. It is the only hotel with a fully equipped gym, indoor swimming pool and brand new state of the art Spa. This is a prime location which is ideally located only 8 minutes from the A1 at Newark, and being on the end of the Lincoln by-pass we are only 5 minutes away from the city centre, perfect if you are visiting for business or coming to see Lincoln's beautiful and historic Cathedral and Castle with their extensive grounds. Other facilities in the Leisure Club include: Jacuzzi, Sauna & Steam Room. We also have a hydraulic hoist on the pool side for people who require help climbing in and out of the pool. The hotel is open to the public with the Martini Bar, Jewels Restaurant and the Spa. We offer Free Internet WiFi access for patrons in all bedrooms and conference suites. The Bentley Hotel has state of the art conference facilities catering for all types of events from 2 delegates up to 350 delegates in various sized suites all with Air Conditioning. The Hotel is licensed to hold Civil Ceremonies & Partnerships in three of our suites, all of which can hold up to 100 guests. We can also cater for all types of Wedding Receptions, Private Dinners and Charity Balls.Check out our special seasonal accommodation offers all through the year. ... more   less 
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Also Known As:
Best Western Bentley Hotel And Leisure Club
Best Western South Hykeham
South Hykeham Best Western
Best Western Lincoln
Lincoln Best Western
Best Western Plus Bentley Hotel & Spa Lincoln/South Hykeham, UK

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