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“Unfortunately, smokers rule here.”

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Park Hyatt Beaver Creek Resort and Spa
Ranked #1 of 9 Hotels in Avon
Certificate of Excellence
GreenLeadersBronze level
Houston, Texas
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Unfortunately, smokers rule here.”
Reviewed October 1, 2013

In the middle of our week's vacation at this gorgeous property, a large group of people checked in, many of whom smoked. What had been enjoyable times around the fire pit, poolside, or relaxing in one of the many lounge chairs facing the slopes, became frustrating attempts to avoid smelling cigarette smoke. Hoping we could enjoy the fresh mountain air. Management was sympathetic, but said there was nothing they could do, other than making sure smokers did not smoke within 50 feet of the outside restaurant. That left the remainder of the property where people could smoke. The grounds were sadly soiled by those who threw their cigarettes butts on the ground.
We have never stayed at a Park Hyatt, particularly in Colorado, where there was so little regard for the health and well-being of non-smoking guests.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank J30B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daria V, Manager at Park Hyatt Beaver Creek Resort and Spa, responded to this review, October 6, 2013
Dear Valued Guest,
We thank you for sharing your disappointments with us regarding your recent stay at the Park Hyatt Beaver Creek. It was truly a pleasure having you as our guest and I wanted to express my most sincere apology for the discomfort that you experienced as a result of other guests smoking on our property. I couldn't be more embarrassed and I certainly understand how uncomfortable that must have made you feel.

Please have full assurance that our property is very committed with being a smoke free resort and the incident experienced during your stay is not at all common.

Our Management Team is currently working on a plan to better communicate our smoke free policy to those guests that wish to smoke during their stay.

We thank you again for providing us with such valuable feedback and truly wish to have a new opportunity to have you back and treat you to a beautiful upgraded room with a special welcome amenity.

Please contact me personally to prepare your future stay with us and it would be a privilege to personally prepare your arrival and ensure your absolute delightment.

Sincerely,

Daria Veprek
Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,090 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (201)
Date | Rating
  • English first
  • French first
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  • Russian first
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  • Any
English first
New York City, New York
Level Contributor
9 reviews
4 hotel reviews
Reviewed September 28, 2013

Awesome location; staff was more than friendly, they were incredibly helpful, as I was walking with a cane, and could not deal with the stairs. They found me elevators, even one behind and through kitchens.

Room Tip: Choose room with mountain view
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rjrvector2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Collins, Colorado
Level Contributor
128 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed September 26, 2013

Oh, I can not afford this on my own, I am at a convention. It was at low season. I am sure this place swings in winter but its very quiet now. Room is nice and with thoughtful touches, humidifier, laundry basket for wet towels, Krueg coffee machine and creamers in th fridge. Stuff is attentive but not brown-noses or hovering. Village shops were mostly shut. Pricey, pricey! Would I stay here on my own dime... Maybe if there was things for me to do.

Room Tip: Most slope side rooms are above the night action so expect noise.
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank crestlinecolorado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed September 21, 2013

The hotel is great and so are the residences attached I have stayed at both. The location is slope side right on top of the lifts so no walking to do . The ski concierge is excellent so no carrying skis and poles about and the spa is the best I have ever been to . The food in the hotel is excellent both for breakfast and dinner furthermore the hotel village side location is right in the middle of all the shops and places to eat. Beaver creek is charming and the skiing excellent , the resort is intimate and just pure class and if thats not enough Vail is a 15 minute drive and is just epic. In short I cannot fault Beaver Creek or the Hyatt.

Room Tip: any slope side room or a residence if you are a family rather than a couple.
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mark t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
minneapolis
Level Contributor
511 reviews
147 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed September 15, 2013

My husband and I visited beaver creek for fly fishing and stayed at the park Hyatt. It is a beautiful facility with nice rooms. King bed, spotty wifi, nice amenities in the bath - shampoo, gel, conditioner, cream, q-tips, cotton balls. We were comfortable. The reason why I do not give it 5 stars as when we arrived we were told it is $20/day to valet park our car. No choice on that. Also, $25/day for water bottles in our room each day. ??? We were not happy about these two items and asked that they be removed. They accommodated us with a credit. Beware.

Stayed September 2013, traveled as a couple
Helpful?
Thank seetheworld010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daria V, Manager at Park Hyatt Beaver Creek Resort and Spa, responded to this review, September 16, 2013
Dear Valued Guest,

Thank you for taking the time to share your thoughts and concerns regarding your recent stay at the Park Hyatt Beaver Creek.

We are delighted to hear that you found our accommodations comfortable and you enjoyed our service and amenities.

Please accept my most sincere apology for failing to fully describe the amenities included in your resort fee at check in.

Our $25 daily resort fee includes high speed internet access, the smores kits for the smores happy hour, the bottle of water in the room, local and 1800 phone calls from your room and access to the Spa’s steam room and sauna.

We truly hope that this information is helpful and we will be sure to utilize your feedback to improve our check in experience.

Sincerely,

Daria Veprek
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colleyville
Level Contributor
193 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed September 10, 2013

The rooms are super and the hotel service polite and professional. The hotel restaurant/bar is one of the best in the valley and our top recommendation. Staff is always friendly and will help with whatever you need/want.

Room Tip: Get a mountain view and top floor if possible.
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rod M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, TX
Level Contributor
173 reviews
153 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
Reviewed September 4, 2013

This was our 4th visit to this hotel, and we kept extending our stay - we cannot get enough of the charm, the stellar service, the trails, the relaxing main lobby area and the expansive breakfast buffet. The setting of this hotel is absolutely perfect, right next to the mountain and in the center of Beaver Creek Village.

Our stay started out great at check-in with the assistance of Maya and Ryan at the front desk in meeting all of our needs. The hotel is very pet friendly, and we appreciated our dog, Jake being welcomed, even from the General Manager. He's a great hands-on manager as we saw him speaking with guests several times during our stay. Every morning, we were served breakfast by Andrew who added a lot of information to our trip and was very accommodating to our vegetarian needs.

There are many things we like about this hotel - abundant and cozy public spaces, the views of the mountains in the lobby, the excellent food, the spa, the friendly staff. Many outside seating options including the restaurant, smores each night sitting on an Adirondack chair around a fire, and a balcony off the room (wish the balcony had chairs)..

The renovation this fall can only make this resort even better. We look forward to returning next year!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank longtimeresident
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Hyatt Beaver Creek Resort and Spa

Property: Park Hyatt Beaver Creek Resort and Spa
Address: 136 East Thomas Place, Avon, Beaver Creek, CO 81620
Phone Number:
Location: United States > Colorado > Beaver Creek > Avon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Avon
#1 Top resorts Hotel in Avon
#1 Spa Hotel in Avon
#1 Ski-In / Ski-Out Hotel in Avon
#2 Business Hotel in Avon
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Park Hyatt Beaver Creek Resort and Spa 5*
Number of rooms: 190
Official Description (provided by the hotel):
An exceptional mountain resort for all seasons, Park Hyatt Beaver Creek Resort and Spa is the perfect Vail Valley destination for year-round mountain adventures. At our Beaver Creek, Colorado hotel, we are true masters of detail. From the moment you arrive, you will discover rare and unexpected pleasures woven seamlessly into the fabric of each day - from true ski in / ski out access to our open green space for lawn games during the summer. ... more   less 
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Also Known As:
Park Hyatt Beaver Creek Hotel Beaver Creek
Hyatt Beaver Creek
Beaver Creek Hyatt
Hyatt Avon
Park Hyatt Beaver Creek Resort And Spa Avon, CO

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