We have Interval and expect nice rooms. This room was indeed nice but certainly needs some work (ex. ceiling in bathroom is peeling). Our TV/DVD didn't work so we called in a request to have someone come and look. We got the anticipated "women can't work electronics" and a snippy attitude. When he couldn't fix it either, we got "Oh, I can't get it to work either". Wow, that's why we called. Finally, with some other help, that was fixed. Just didn't need the attitude. Oh, while the maintenance guy was here, we mentioned that the drawer in the fridge wouldn't shut properly. Response? "Oh yeah, does that sometimes." The rooms are nice though, and has everything we need. Customer service needs some adjustment is all. Mumbling responses and not very helpful. If you're coming for the room, this is a nice spot. If you're coming expecting some service, go somewhere where people are at least glad to have you stay at their resort.
- Official Description (provided by the hotel):
- Falcon Point Resort is located next to Nottingham Lake in Avon, Colorado. We are a timeshare property with Studio, 1, 2 and 3 bedroom units, all of our units have kitchens. We have a family style clubhouse with a small gym, men's and women's restrooms, a large TV room with pool table, ping pong and foosball. Our pool is a swim in and out along with two hot tubs and 2 BBQ grills for our guests. Come visit us year-round for the many activities Colorado has to offer. ... more less
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- Also Known As:
- Falcon Point Hotel Avon
- Falcon Point Resort Avon, CO - Beaver Creek