This could have been a great stay, but for over $150/nt you don't expect the room to smell like urine. Just the facts. We checked into our room the week of new years. Entering the room, everything seemed fine. But, after turning on the heat, a stong disagreeable odor was released into the room. My family described it as stale urine. I called the hotel office and was told that there were no alternate rooms. We turned off the heat and opened the window for the night. I was disappointed that the hotel wasn't more responsive to the problem. They didn't offer to send anyone up to check out the smell, and told us they couldn't move us to another room.
The breakfast and hot tub were nice, but I would not recommend this hotel based on the odor (I think it was room 221), and the lack of responsiveness to the situation. Avoid this hotel.
- Official Description (provided by the hotel):
- Ideally located minutes from ski areas of Vail, Beaver Creek, Bachelor Gulch and Arrowhead. Free ski shuttle to Beaver Creek. Stay includes a FULL HOT breakfast buffet, year-round outdoor heated pool / hot tub, state of the art fitness room, FREE WIFI. Pet-friendly and within walking distance to area restaurants and shopping. Beautiful river rock fireplace in cozy lobby. ... more less
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- Also Known As:
- Comfort Inn Near Vail Beaver Creek Hotel Avon
- Beaver Creek Comfort Inn
- Comfort Inn Avon
- Avon Comfort Inn
- Comfort Inn Beaver Creek
- Comfort Inn Near Vail Beaver Creek Avon, CO