Where to start?
CONS: The elevator was broken, which would not ordinarily have been a big deal had the staff been even REMOTELY customer-focused. Instead, I waited for nearly 30 minutes for someone to come to the front desk , so I could inform them of the fact that the elevator was broken and ask them to keep a portion of our luggage secure there , while I lugged the rest up 5 flights of stairs.
This was AFTER we had waited 15 minutes at the front desk for someone to show up to check us in...At 4pm. It wasn't like we arrived in the middle-of-the-night.
This was a recurring theme, as you have to "ring" the front desk from the parking garage to enter. SHOCKER.....when we rang the front desk from our car, there was no answer for 15+ minutes, so we sat there idling our car before finally giving up and parking on the street.
There were NO apologies offered for the maintenance issue and the front desk didn't offer to bring our things up to our room when the elevator's service was restored.
PROS: The place is clean. It's dated as hell, but it's clean and reasonably priced, had the service been even remotely acceptable.
Clean and cheap can't even begin to compensate for the absolutely awful service, though. Stay away. Stay FAR away.
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- Also Known As:
- Seasons At Avon Hotel Avon
- Seasons Avon
- Seasons At Avon Beaver Creek
- Seasons At Avon CO - Beaver Creek