This place has a beautiful setting but that where it ends! Rooms are of poor quality and NO soap or shampoo for a price that certainly should have included the basic amenities. The beach area was very nice however they don't clean up outside and the place certainly does NOT compare to surrounding properties that are nicely maintained. The staff seems disconnected and could use customer service training. Would NOT recommend this property to others as there are many beautiful surrounding properties and dining options.
- Official Description (provided by the hotel):
- The Om Tulum Hotel Cabanas and Beach Club in Tulum, Quintana Roo, Mexico is born from this eternal philosophy. It takes light, water, stone, and wood to create a verdant oasis where you can find harmony. Stroll along the stone pathways or landscaped gardens in the warm sunlight. Lounge in a hammock under coconut trees. Embrace the vastness of the Caribbean Sea as you curl up your toes in the fine sand. Bask in the romantic aura of a nature-inspired cabana. Please Note:* This property is on Tulum beach, about 5 km from Tulum downtown.* Parking is available free of charge in our private lot across the street.* The receptionist is on duty from 8 am until 11 pm* If checking-in after 11:00 PM you will need to make arrangements ahead of time.* Electricity runs from 8 am until 12 midnight, with intermittent breaks for generator maintenance. * There are no electrical outlets in guest rooms.Check-in: 3:00 PM Check-out: 11:00 am. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Priceline, Hotwire and Cancelon so you can book your Om Tulum Hotel Cabanas and Beach Club reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.