I stayed with my son over the Thanksgiving holiday week. We stayed in the Captain Dale quarters, which is the closest room to the beach. The staff is very kind and attentive and our room was always very clean. Unfortunately, the loft in the room was quite a bit narrower than we thought and was not necessarily appropriate for my 19 year old son. The house margaritas are insanely good and the prices are fair. Because of the holiday week and the beginning of high season, we paid top dollar for the room and I had a couple of issues - firstly, the bathroom in Captain Dale's Quarters is not appropriate for the room itself. The shower is not enclosed whatsoever and there is no privacy - in other words, someone cannot use the sink while you use the shower. There are 3 beds in the room so one would assume that at least 2-3 people would be sleeping there. The water, because of the lack of enclosure, then runs all over the bathroom floor, causing a slippery condition. Secondly, the dinner menu was absolutely tiny - I believe I was presented with only 4 or 5 dinner entree options and as a result, we did not eat there but once. Lastly, I think that this was the only hotel on the *very* dark road not to offer flashlights to its patrons. When I asked for one, I got a response that bordered on them seeming offended that I ask, despite the local population telling me that it was the norm. With the tiny dinner menu, it is very unlikely that guests will eat at the restaurant every night, so guests will, and should, try other eateries. Breakfast and lunch options were much more abundant and the food was quite good and fresh.
- Official Description (provided by the hotel):
- Feel like Robinson Crusoe, Christopher Columbus or Captain Dale on a tropical shore with everything you need to feel the magic of life: fresh air, blue skies, turquoise water, fresh local dishes, friendly people and a lot of sun. Come to magical La Luna and enjoy a fairy tale come true! ... more less
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- Also Known As:
- Cabanas La Luna Tulum
- Cabanas La Luna Hotel Tulum