The purpose of my trip was to complete scuba diving training for Open Water. I was new to scuba diving, while my friend had tens of dives. September is a low (better be called dead) season in Tulum. We showed up with my friend on the evening before the first day of the diving class. Marko is a really nice person and very patient and thorough instructor. He scheduled our three days (all we could spend in Tulum) for our dives and training in Cenotes in a way that I'd have a chance to do some dives with my friend, which is very uncommon. Besides Marko, I also had very good experience with another instructor Chino. I never felt pressured and could get a lot of personal attention since I was trained alone. I was able to get my Open Water license in time: did my dives, tests, watched many videos. Marko is a great teacher! I hope to return to Tulum and dive more Cenotes. Definitely with Marko.
Prices: Very competitive! Given the quality of service - this is an outstanding deal. We paid in cash as this is a small business in Mexico. They will accept credit cards, USD, Euros, you name it - very flexible people.
Beyond diving: good advices on local food and drinks, places to go and equally important places NOT to go :)
Location: Halocline diving is located in a very safe place in town.
When things go wrong: People (including instructors) get sick - that's a reality. Marko is very dedicated and was able to modify our training schedule/get other instructors even in case when my instructor got sick - this was a matter of whether I'd get my license or not since my stay in Tulum was limited. Marko can certainly go extra mile for his customers.
Emergency: We already left Halocline diving, when realized that we lost a checking card and could not get cash exchanged in the local bank (strict requirements). We returned to the shop and got help from Marko again. This is important when you are in a foreign country and counts for something.
Competitors: to my knowledge there are twelve more diving shops in Tulum. We never had to look back for any other place as we were confident in Marko.
Personnel: The people are very experienced, responsible and professional. All people I met had many (10+) years of diving experience.
Cenotes: Well, that's one of the best experiences of my life. Nothing more to add. You just have to do it for yourself.
Discounts: we were able to get a small discount, b/c there were two of us.
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