To start, my wife and I are used to camping and backpacking and are very low maintenance type people. We are not spoiled or pampered people. This review is coming from an Army officer and a woman who works on a ranch. If you want to save yourself a read, just know that this place was the worst place my wife or I have ever stayed. The people were unfriendly, I had a better nights rest on deployment and the rooms were horrible; would have rather slept on the beach.
1:30pm: try to check in early and are told 1 hour. That's fine because we were early and check in isn't until 3. So we decide to use the beach. At 2:30 I ask about the room. I am told 5 minutes. Ask again at 3 (check in time), I am told another "5" minutes. I ask again at 3:15 and am blown off as he skypes a friend or co worker. At 3:40 we finally receive our room. We are pretty low maintenance people so think everything will be better now. Well.... We were wrong. The room smelled like this odd smoke from a fire. Not a camp fire but some primitive banana leave fire. Asked for a different room and after some resistance, we finally get one. It is a little bigger and doesn't smell like smoke. So we are happy. It's really hot but has 2 fans so we think its ok. We then go to use the beach again and buy a couple drinks. The bartender had 2 different cheap bottles of liquor to make all the drinks from. So pretty much your only choice was a margarita. Charges us $8 for 2 drinks during happy hour. Pretty expensive considering that it was crap alcohol and happy hour.
After getting drinks, we decide to walk the beach to see what there is to eat around here. We check out 3 different restaurants and all 3 have crazy high prices. That would be fine if they were really nice restaurants with a wide variety; that was not the case though.
1:30 in the morning: wake up because of how hot it is. Can't keep the windows open due to the fake drapes getting in the way. It's hotter in the room than it is outside.
3:30: wake up to thinking my wife is caressing my side. Find out it is a large bug. Also discovered they cut the power to the room so it's even hotter because the 2 fans won't work.
4:00am: that is when I decided to write this review because neither I nor my wife could go back to bed. I will be checking out of this dump early and staying somewhere where we can actually sleep.
P.S the beach isn't any better to sleep on because you'll get bit by a ton of bugs.
- Official Description (provided by the hotel):
- New Small Hotel with ocean front views,garden views, restaurant, bar and common area. Large pool, best beach and location. 24 Rooms. ... more less
- Also Known As:
- Parayso Hotel Tulum
- Parayso Resort Tulum