We went for a yoga retreat in January. The location is absolutely amazing, gorgeous beach. However, this particular hotel failed on many fronts. These are the reasons:
- rooms are a joke - tiny, with no closet for clothes or luggage, no proper lighting - only tea candles in the bathroom, no bed side table or lamp. Bathroom is so small it only fits one person at the time, there is no door to the bathroom, so my partner and I had to always leave the room when the other one needed to use the bathroom. The room and the bathroom are furnished with Ikea things so go figure the quality..very poor. All your clothes are covered in sand, because you store them in your luggage on the floor. You can't drink or use the water for brushing your teeth, but they never replace your two water bottles they give you on the day you arrive.
The towels were NEVER replaced, even though I asked the stuff every day to do so. We had rodent in our room for several nights!!! It was difficult to sleep because of wild life animals crossing on the roof of our hatch every night. Staff is very nice, they don't speak english though, except for the owner - he is very arrogant guy, you can tell right away - and he is trying to mask it with all the zen talk, but it is not genuine, it is just for the show. The yoga room is nice, but they don't provide mats or props, and the room doesn't have blinds so it is very difficult to practice with the bright morning sun in your eyes.
This hotel just doesn't provide what you would expect for what you are paying. We will go back to Tulum, but definitely not to this hotel.
- Official Description (provided by the hotel):
- It is my great pleasure to introduce you to my retreat Shambala Petit Hotel, located on the South Beach of Tulum, Mexico. You may already be familiar with the magic of Tulum and the beauty and peacefulness it has to offer. It’s endless white sand beaches and crystal clear ocean come together to create an unforgettable experience unmatched in The Mayan Riviera. Tulum is a calm and relaxing destination where tranquility is found just moments after arrival. ... more less
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- Also Known As:
- Shambala Petit Tulum
- Hotel Shambala Petit