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“Beautiful beach”

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Tulum Hemingway Romantic Cabanas
Ranked #38 of 81 Tulum B&B and Inns
Certificate of Excellence
Sydney, Australia
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Beautiful beach”
Reviewed April 28, 2012 via mobile

Great location on the beach. The service is friendly but a bit too laid back for the premium prices charged.
Food is excellent and fresh.
Cabanas are nice but ammenities could do with a refresh, ie cleaner linen, towels and offer body wash.
Overall was a nice stay but definitely not worth the price.

  • Stayed April 2012
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank STR424
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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268 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Vancouver, Canada
Level Contributor
86 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed April 26, 2012

I just spent 3 nights (it was supposed to be 7) at this resort, and it wasn't for me. Caution-if you do not like camping, then this is not the place for you. The location is beautiful, the beach very white, and right on the ocean. It is however rustic, and the pictures on the internet were flattering. There wasn't any towel art. I travelled with a group and I had expressed concerns about having the room above the kitchen due to noise and heat. I was assured by our group (not the resort) that the room would have lovely breezes, and maybe it did but this year the group found some of the cabana's had plexi glass over the windows to keep out the rain (and it was needed). The room was very hot and humid. The toilet was very clean, but the the entire decor is rustic jungle. The food was good. There was miscommunication with the group and the service staff-they were always waiting for their owner/manager, but of course I am not sure where the fault was. Overall other than a beautiful location the resort seems expensive. You must like the camping, and rustic to enjoy your stay here.

Room Tip: Each cabana is different, if travelling with friends and sharing a room request one that has a bathr...
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  • Stayed April 2012, traveled with friends
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Helpful?
1 Thank TishVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keynsham, England, United Kingdom
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed April 15, 2012

I booked months in advance and specified a beach front or sea view room but when we arrived we had been allocated one of the two least amenable rooms - no verandah and no view. I then discovered that because we booked through an agency we would never have got what I requested because they only release the stuff they can't shift to the agencies! BEWARE and BOOK DIRECT. It would have been an idyllic spot otherwise, but some better shade and proper chairs would have been good. Nice to have the breakfast each morning and the housekeeping in the cabana was good but it was all very basic with standpipe water and shower, flakey wifi and electricity and therefore fans only between about 18.30 and 2.00. Also had the added benefit the second week of builders next door banging and drilling and sawing between 8.30 and 19.30. The food was expensive but good. We only ate there once because you have to pay cash for everything pretty much everywhere. Also, unless you plan on staying on the beach the whole time, you will need transport. Taxis are frequent and quite cheap, but a car for at least some of the time is recommended. Book that before you arrive or via the internet as it's cheaper. All said, the beach was gorgeous and virtually deserted and I'm glad we came to Tulum, but the room spoiled it for me. If you don't mind glorified camping and sharing your room with cockroaches and bugs and have gekkos crapping on you, then this is the place to be! All this should have been reflected in the price.

Room Tip: Book Direct with the Hemingway
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  • Stayed April 2012, traveled with family
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Helpful?
1 Thank R0se_S_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 29, 2012

this is a beautiful property. the beach is divine, on the water however the rooms are completely inconsistent and the amenities listed on the site are not consistent at all. try and get a beach front hotel. personally i am surprised everyone wrote that the rooms are very clean...really the bathrooms are kind of dingy and the towels seem like they could use more washing. i think the owners charge too much for what this actually is...but if you are up for rustic and get the right room, this could be perfect. if not, note that it is a very middle tier place and you can get better money's worth in both food and lodging.

Room Tip: beach front....don't go to the back rooms. no breeze and dingy
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  • Stayed February 2012, traveled with friends
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Helpful?
2 Thank tulumplace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westport, Ireland
Level Contributor
105 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed February 26, 2012

This is a great location, but the prices everywhere here reflect the impact of the increase in tourist activity in the whole region that has taken place here in the last years. The cabanas are OK but a little too basic for the prices that are charged and the restaurant prices are just a touch too expensive. The staff are friendly and try to be as helpful as they can. The area in which the cabanas are situated is relatively small with only a few actually having a view of the sea and beach.

  • Stayed February 2012, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank sangcailloux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 19, 2012

Beach is divine, wide and very remote. Not crowded at all. Lots of comfortable chaise beds. Restaurant excellent and accommodates odd hours and requests off the menu. Helpful management and friendly staff all around. Not too much by way of excursions, but unless you are diving, you can pretty much do it yourself around Tulum and its environs. Very rustic in terms of no power in the room except for some dim lights between 5pm-5am, and geckos and bugs can traipse in, but not a bother in any way. No 3-prong outlets in the room, but you can charge a laptop in the restaurant and phones in the room. Steps from the beach. Garden rooms might be hot in summer, but in winter they are perfect, and steps from the beach, so don't worry about being stuck in a more depressing cabana. They are all wonderful. Highly recommend this place out of many of the places on the beaches in Tulum - and I definitely recommend staying on this stretch of beach versus the stretch closer to the ruins.

  • Stayed February 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank danielaricci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 17, 2012

My partner and I went to Tulum 4 years ago and LOVED it- however we promised that next time we would spend a little more to stay at a "nicer" place. I'm pretty sure we found our "sweet spot" now here at Hemingway. The place we stayed last time used to be called "Cabanas Copal". Although we had a great time, the cabanas at Copal were really in need of some "TLC"- plus they were all very close to each other. They have new owners- and it's now called "Papaya Playa", so they will hopefully fix it up. We read some reviews about Hemingway, and I have to say some people are just not cut out for Tulum. If you are looking for a luxury vacation with room service and elevators and air conditioning- stay in Cancun or Playa del Carmen. Tulum is NOT for you! Hemingway is just so adorable!! Very rustic- in a good way. We were initially confused about the "sea view" accommodations. All "ocean front" cabanas were booked, so we opted for the next best thing- "sea view". But here's the thing- there are only 2 "sea view" choices. One is a cabana that has a decent view, and two beds. The other option is "Estrella"- which is located on top of the restaurant. It's actually closer to the waves than all 3 ocean front cabanas. Literally 30-50 feet from where the waves crash. It has one very large king size bed. We were delighted by our decision to select this one. Sure- you get the scent of the delicious food cooking every night, but the best part is the view. Because it's perched above the restaurant, the view is DIVINE. Pure paradise! We not only had a better view of the ocean, we also had an amazing breeze all night long. Our deck was at an angle- so we were also able to see down the entire stretch of the beach. Plus, we had better electricity and internet since we were part of the main building. We even had an outlet in our room to charge our iPods and phones. (I don't think anyone else had this) The staff is great- we especially loved Mari (our waitress for breakfast EVERY day). And Melina who does the massages is the best!! There isn't much I would say needs to change here. The chairs on our deck could have been a bit more comfy. The one night we ate dinner there it was amazing. The owner is from Italy- so the food is quite delicious :-) Yes, a bit pricey- but if you're staying at Hemingway, you MUST have dinner there at least once. We saved it for the one night it was sprinkling so we didn't get caught out in the rain. The restaurant across the street (El Tabano) is also a must! It was just featured in Nat'l Geographic Traveler. They really seem to take very good care of the grounds- Heminway's beach was raked each day for seaweed and the handle on our toilet was fixed before we could even ask for repair. Rented a car in Cancun from "Tulum Car Rental" and got a great deal ($200 USD for an automatic for the week). We didn't do a whole lot of exploring, but it was nice to have the car to go to the Supermarket and buy some snacks and beer and wine (which we learned cannot be purchased on Sundays unless you go to a smaller place and bribe the clerk with US dollars). We did a day trip to the ruins in Coba. Much less crowded than Chichen Itza. Very cool. Also did some "cenotes" which was really cool. Other than that- we parked our butts on the beach every day. Another nice thing was the fact that they had enough beds on the beach for every group. I think there are only a total of 12 cabanas here- so very small, intimate, and if you get to meet other guests, it starts to feel like one big family. The beach is also much wider at Hemingway than other places. Perhaps the reef and rocks just offshore help minimize erosion?? We left Philly on Feb. 4th and stayed till the 11th. We had a full moon and perfect weather. VERY hot in the sun- even in Feb!! 80-82 during the day, and 68-70 at night. Just divine! In fact, one night we even pulled up the blanket! No A/C necessary- at all!! We would sleep with the door to the deck open (since we were on the 2nd floor) so we fell fast asleep to the sound of the waves crashing on the beach, and in the morning I would open my eyes and look right out to the beautiful ribbons of turquoise in the sea, and birds chirping. The restaurant never once kept us up at night, and one morning I remember hearing them open and then fell right back asleep. You will need: Sunscreen, Bug spray, flip flops, bathing suit, couple t-shirts, and that's about it! We stocked up on some fruits and chips, etc so that we could just do a light lunch- this way we were actually hungry come dinner time. It was crazy to see how much has changed in Tulum since our last visit 4 years ago. I have to admit- the supermarket was a nice convenience, BUT, we worry that Tulum will one day end up like other resort destinations. But for now, it's still got that rustic feel. Most restaurants are very good, the people here are really by far the warmest and nicest of all the Caribbean. I shouldn't be telling all the world about our little spot that we were so lucky to find- but booking a trip to Tulum can be confusing. Believe me- if you go to Tulum, and are lucky enough to stay ocean front anywhere- leave your stress behind. You can rest assured that a week at Hemingway will be the best week of the year!! But like all vacations, it always has to come to an end. We were sweating getting the car packed for the ride back to crowded Cancun- then landed 3 hours later IN THE SNOW! Talk about reality check! The worst part is leaving. Scratch that- the worst part is going back to work. But at least we know we can start saving for next year. We WILL be back to Hemingway in 2013. If this sounds like your type of destination- you will never want to leave. If you usually go to the "all-inclusive" type of resorts with 7 swimming pools and 17 restaurants- you will hate it. Don't try booking "Estrella" next February- we already have it on hold!!

Room Tip: Our cabana "Estrella" was up one flight of stairs and was situated over the restaurant. A...
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  • Stayed February 2012, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
4 Thank VinMike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Tulum Hemingway Romantic Cabanas

Property: Tulum Hemingway Romantic Cabanas
Address: Carretera Boca Paila km 5.5 | Zona Costera, Tulum 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #38 of 81 B&Bs / Inns in Tulum
Price Range (Based on Average Rates): $$
Number of rooms: 24
Official Description (provided by the hotel):
Little hotel beachfront ... more   less 
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Also Known As:
Tulum Hemingway Romantic Cabanas Hotel Tulum
Tulum Hemingway Eco Hotel

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