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“Hidden gem”
Review of Hotel Playa Kin Ha

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Hotel Playa Kin Ha
Ranked #75 of 96 Hotels in Tulum
Indianapolis, Indiana, United States
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Hidden gem”
Reviewed January 30, 2013

My husband and I stayed here for five nights in January and loved it. I would definitely stay again. We stayed in room 3, above the restaurant, which has a nice balcony overlooking the beach. Even during peak season this part of the beach was not terribly crowded and seemed quite private. The accommodations are not luxurious but had everything we needed. The manager (Raimondo?) went out of his way to help us book a kayak tour in Si'an Kaan. We did have an electrical outlet beside the bed and though the WiFi didn't always work, it worked well enough for us to check email. The one meal we ate at the restaurant was delicious. Don't count on breakfast before 8:30 as this is when it seemed to get started--coffee, toast, jam, fresh squeezed orange juice, and fresh fruit. Even though we screwed up and did not book the room for as many nights as we had thought, they accommodated us for the extra night and were quite gracious hosts. No A/C and no fan, which was not an issue in January, but it might be less comfortable in mid-summer.

  • Stayed January 2013, traveled as a couple
    • Value
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Helpful?
1 Thank Ellen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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152 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Royal Oak, Michigan
Level 4 Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 17, 2013

One of the cheaper hotels in Tulum that is right on the beach and has a has private bathroom and bar/restaurant... which if you know Tulum, is not common for inexpensive places. Hotel room size was fine, bed really small, a little stuffy on one hot night. We had the upper corner room on the jungle side. Towels were stained but appeared to be clean, bathroom is looking a little run down. We had option to upgrade to beach unit but I am a cheapo and decided our room was fine as we spent little time in there. Beach was beautiful, clean, there are four palapas to sit under, hammocks and more beds in direct sunlight. Cushions are seeing their age but comfortable. Right next to Posada margherita (a must for lunch or dinner). Good location along the beach strip, smack in the middle. Good drinks, not the cheapest on the beach but definitively not the most expensive. Ramon takes good care of the place and the breakfast included is coffee, fresh juice, great fruit and toast with storebought jam. Our room was never really cleaned the four nights we stayed there, our bed was made but not changed and we only got a new towel for the bathroom on the second to last night. They do provide beach towels. We had lunch there once, ceviche which was ok as was the guacamole but the fajitas were really bland and the shrimp small. We have stayed at La Zebra and Mezzanine when we were on a bigger budget. Playa Kin ha is a Very simple hotel, I would go somewhere a little more highend again next time. Nothing bad about the place, just nothing super excellent either. Do your research, if you are on a budget it is ok, if you can afford more... i would choose somewhere else. Staff was very nice, polite and leave you alone. Beach and kitchen and restaurant were clean, rooms need some love. Good place to get away just no frills.

Room Tip: beach front rooms look like they would be worth the upgrade
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  • Stayed January 2013, traveled as a couple
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Helpful?
2 Thank pickleandonion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kiev, Ukraine
Level 1 Contributor
2 reviews
Reviewed December 22, 2012

Playa Kin Ha is very cute little hotel right on the beach. The beach is amazing, very soft and white sand like sugar. The sea was clear and warm. They were not too many people on the beach, so sometimes we would be the only ones swimming in the sea. Stuff is very friendly and helpful, although don't speak english too good. Raimondo who runs the hotel has borrowed us snorkeling mask and told where we can see turtles near the beach.
The rooms are quite simple, there is bed, two bed tables and clothes shelf. There is shower and toilet inside of each room. There were no outlets in the room, but you can always charge your phones at reception. Wifi in hotel doesn't work, but you can catch connection in the restaurant from neighboor's hotel. If you want to buy food or souvenirs, go to Tulum center( 10 min drive), they have also banks there.
We did walk around to check other hotels, but Playa Kin Ha is still my favorite. Very simple, but has all basic stuff. Very quite and private and has the best beach.

  • Stayed November 2012, traveled as a couple
    • Value
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Helpful?
Thank ValentinaOl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 3, 2012

Tulum's beach is one of the most beautiful I've visited, and have been here many times over the years. You've every right to pay a premium to stay at a hotel on this beach, and pay as little as $85 for a beach cabana in places. Kin Ha's ocean view rooms do have beautiful views of the beach.

Kin Ha is a basic hotel, with the only amenity being a basic canteen as a restaurant. We stayed here for one night and changed hotel.

The rooms do not have any power outlets, no fan (ceiling or otherwise), no safe for valuables, hard beds, limp and inadequate drapes over the windows that did little to offer privacy and certainly failed to block any sunlight. The one source of light in the main room came from a ugly fluorescent light that was broken and hanging off the wall.

The bathroom was basic, and didn't even provide a shower curtain or significant space from the toilet to prevent the paper from getting wet.

There's really nothing else to report on as nothing else was offered, apart from beach loungers we didn't use as we were changing hotel that morning.

On the evening we arrived, we were full from lunch and only felt like eating soup. $20 USD for two average sized bowls of homemade tortilla soup and one bottle of water - certainly not gourmet, and definitely not worth $9 a bowl.

The free breakfast consisted of 6 pieces of cheap white bread, butter and strawberry preserve, with a small plate of 6 pieces of banana, cantaloupe and papaya. The instant coffee was unappetizing at best.

Breakfast entertainment consisted of chasing the cockroaches out of our room, and trying to talk above the noise of workmen cutting logs with a chainsaw at 8:15am, merely 15 feet from where we were eating, with other power tools spread around the 'restaurant' area including our table. Wish I'd taken more photos - was almost entertaining in a Faulty Towers kind of way.

Clearly my understanding of the rating system on Tripadvisor as rating Kin Ha four stars is either a gross misjudgement on the part of other guests or the equivalent of rating a McDonald's burger 4 stars. Its as if the staff at Kin Ha either don't really care about the property or should be in the middle of refurbishing but gave up.

Aya Y Jose is a (proper) four star hotel just down the road, with beautiful large rooms, banquet seats in the living rooms, plentiful breakfasts, incredible views, free wifi, power, lighting, large clean bathrooms, comfortable beds and a great food. We stayed there for a night and as they were full & only had $450 rooms available, the staff found us a room at their sister hotel Hip Hotel Tulum, as lovely as Ana Y Jose, with slightly fewer amenities. The staff at both locations are incredibly helpful and welcoming.

  • Stayed November 2012, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank Britrock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winthrop, Washington
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 24, 2012

If you familiarize yourself with the hotel on this site, you will know what to expect. I knew that the rooms were simple and offered all that we needed, so we were very happy with the accommodations. Someone who enjoys luxury would not be satisfied here. Rooms were kept clean and the balconys on the beachfront rooms are awesome. Just open your eyes in the morning and you get to see the sun come up over the water. We had plenty of hot water, just keep in mind the shower is saltwater. We would have liked being given fresher towels more regularly (were only given new bath towels once during our 7 night stay, although I am sure they would have given them to us if we had asked). Included breakfast is simple and satisfying - good bread with butter and jam, fresh sliced fruit, OJ and coffee/tea. The beach location is excellent with nice and never too crowded lounge chairs and hammocks. Food in the resaurant is good and extremely well-priced for the beach. We liked the guacamole, ceviche and fajitas. They also make their own pasta, which is good and MUCH better than the expensive, bland stuff next door at Posada Margherita <----avoid this overrated place. Owner and staff are helpful (though slightly hands-off), but speaking some spanish would be very advantageous to you if you stay here. Would recommend this hotel for a good, basic room and for good, well-priced food.

Room Tip: Oceanfront all the way!!!
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  • Stayed November 2012, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Erin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Schaerbeek, Belgium
Level 5 Contributor
53 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed August 12, 2012

We spent 2 nights in this hotel and despite it being a little different than what we expected it's been lovely!!
The location is perfect, with a wide silent beautiful beach to relax or walk along the shore.
The staff was reserved but nice and helpful, and... the home made breakfast is maybe nothign special but the dinner was one of the best we've had in Mexico! Add the luck of being eating there when the turtles' eggs opened and a multitude of babies fled to the water... One of the best nights ever!
Backdrops? No electrical outlet in the rooms (ask at the reception is you want to charge anything) and quite far in the hotel strip (need a car to move).

  • Stayed September 2011, traveled as a couple
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Helpful?
1 Thank Federico M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bacalar
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 9, 2012

If you're planning to visit Tulum and stay at "playa kin-ha" remember to fully charge all your gadgets before staying there, because there's not a single electrical outlet available, I'm not kidding, the fan's cable (no AC of course) goes straight to the wall.

electricity is not the only thing tey are cheap about, breakfast was supposed to be included, the only thing we got were coffee, a very small glass of juice, some few slices of fruit and some bread , butter and jam.

The location is awesome, the beach is great and reasonably clean, the only downside is that is a bit far from everything and you have to catch a cab to go anywhere, BTW, taxis here are not allowed to transport more than 4 people,keep that in mind before you plan your trip

So, if you insist in staying here, charge your stuff and don't count on the breakfast,

Room Tip: check if your room have mosquito net on the window.
See more room tips
  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sabandija
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Playa Kin Ha

Property: Hotel Playa Kin Ha
Address: KM 5.5, Tulum 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Beach Swimming Pool
Hotel Style:
#35 Romantic Hotel in Tulum
#49 On the Beach Hotel in Tulum
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Playa Kin Ha 2.5*
Number of rooms: 6
Official Description (provided by the hotel):
Located between the National Park of Tulum and the Biosphere Reserve of Sian Kan, you can enjoy miles of beaches, white sand the best place of the Caribbean Mexican. Our eco-hotel is a mixture between modern and rustic. We have light of solar panels. We have 3 suites front the see(no a/c), each with private bath and terrace. where you can admire some spectacular sunrisethere are also three rooms in the back with a partial ocean view . ... more   less 
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Also Known As:
Playa Kin Ha Tulum
Playa Kin Ha Hotel

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