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“Great view, good food”

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Ana y Jose Charming Hotel & Spa
Ranked #41 of 98 Hotels in Tulum
Certificate of Excellence
Reviewed July 27, 2012

After one too many disappointing dinner meals at our hotel (that review is forthcoming), we ventured out to check out a few of the more highly recommended Tulum restaurants here on TripAdvisor. We found a few very worthwhile spots, including the restaurant at Ana y Jose.

First, know that we did not stay at the hotel. We only dined at their restaurant one evening.

Second, know that this is a kid-friendly hotel. If you aren't kid friendly yourself, you may not want to dine at the restaurant, or at least not outside. Expect kids in bathing suits to be running around.

That said, the food we had was good. There is a Mexican flavor across the menu but you can do well with both seafood and non-seafood. I had the arrachera steak and my sig other had the lobster tail. We both liked what we had but I think I would recommend Casa Banana for steak over the options at Ana y Jose. Had I done it over again, I would have gone for the fish tacos. For an appetizer we tried their equivalent of a caprese salad (tomato, manchego, avocado, olive oil) and found it to be pretty tasty. They also supply a huge bread basket so if you want to save the ~100 pesos on your appetizer, you can pig out on fresh bread and breadsticks with garlic butter spread. We also had a Mexican sauvignon blanc, and while it was nothing breathtaking it was refreshing after a long warm day outdoors. There are about a half dozen reds and half dozen whites on their wine list.

The setting is quite pretty, especially if you dine outdoors and at the right time of day as we did. You're perched up a bit off the water. Palm trees line along the beach in front of you. We were there for a sunset and it was just gorgeous (see our photo).

If we had more time on this trip, I think we'd go back for a repeat of the sunset and seafood.

  • Stayed: July 2012, traveled as a couple
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Thank C and E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Directview, General Manager at Ana y Jose Charming Hotel & Spa, responded to this reviewResponded August 27, 2012

Thank you for your comment, we look forward in say hello to you in your next visit to Tulum

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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221 - 227 of 627 reviews

Reviewed June 22, 2012

We have stayed here a number of times. It is a great beach and a charming hotel. The staff is very friendly, although you rarely notice them there. The little beach side pool is great, although, don't walk around barefoot. Lot's of (I think sick) bees in the sand.

  • Stayed: January 2012, traveled with family
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6  Thank Tanja F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Directview, Manager at Ana y Jose Charming Hotel & Spa, responded to this reviewResponded July 17, 2012

Thank you for your comment, we love all our guest!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 15, 2012

We loved everything about Ana y Jose. First, its setting on the beach is beyond beautiful. Our room (Arenas) was great - very spacious and comfortable and had its own beautiful pool and outdoor sitting area). Breakfasts were fantastic in the sand-floor restaurant. No shoes necessary! Service was lovely from reception to waitstaff, etc. This is a great place for a romantic getaway and appears to be the must luxe of all the Tulum beach strip accommodations (BeTulum looks really nice too but it's probably more hip to Ana y Jose's more private and cozy). We'd highly recommend Ana y Jose and would love to go back.

  • Stayed: April 2012, traveled as a couple
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4  Thank NYCExplorer2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 12, 2012

First at all, I have to write that we stayed at three hotel in Tulum, so we had the chance to compare a little bit. Ana y Jose is a nice spot with clean beach and a swimming pool. Rooms are big with aircon (not easy to get in Tulum), clean bath and minibar. The staff at reception is very friendly and professional (especially Ignacio). The food at the restaurant is very good (so my experiance and I am not very easy). With the staff at the restaurant is a bit more complicated. Some guys are super and pay great attention to the customer, others less, which is sometime disappointing. Especially considered the room rates. A beach front room is rated around $350. Which is a lot if you are used to hotels in this range located in Asia other even other part of Mexico. The problem is that Tulum is an expensive spot...to expensive in my opinion. Anyway, to things more: as couple we didn't expect so many families in the hotel. So think about that you will have a lot of children. If the hotel nearby will have a marriage expect loud music in the night.

  • Stayed: May 2012, traveled as a couple
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3  Thank moreno65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Directview, Manager at Ana y Jose Charming Hotel & Spa, responded to this reviewResponded July 17, 2012

Thank you for your comment, we attend all our guest with love and detail also. We look forward to see you again in Tulum.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 9, 2012

Great place to scape from reality. The ambience is right and the food is fresh, simple and very tasty.
It was here where we had the best Ceviche de Pescado and the best Mojitos in our latest trip to Mexico.

  • Stayed: April 2012, traveled as a couple
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1  Thank Lucia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 26, 2012 via mobile

The room was really charming and clean
The hotel is nice, quiet, not a lot of people, perfect for romantic adventure in tulum
The beach is amazing qnd the mqssaes are really well too

The only concern could be the service : they are not really speed
But it makes you more quiet also
Really nice place to stay ( I don t understand the negative comments : wind is not an Ana y Jose issue : it is the weather )

I strongly recommend this hotel

  • Stayed: April 2012
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1  Thank Cassis21082007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 13, 2012

Visited this location for lunch and the beach. Well of course the beach was GREAT. Just gorgeous. The beaches all along this area of Tulum are just incredible...a must see. Now for the food...it was just OK...nothing to write home about..haha. And over priced. For three of us it was OVER $750 pesos. the food came to about $650 pesos, then the 11% VAT (typical for the area) and then there was another 10% Service tax...and then they expected a tip. We asked of the 'service' 10% and was told that it was a 'tax' for all the employee!! WHAT??? (and this was not a misunderstanding as our friend is fluent in spanish!!)...so now add the tip....you do the math. Needless to say, the beach clubs can be expensive but this was crazy. Again, beautiful place, beach etc....but beware of food prices.

Room Tip: again, was only there for the view and food.
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  • Stayed: March 2012, traveled with friends
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2  Thank CookyM-G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ana y Jose Charming Hotel & Spa

Address: Carretera Tulum Boca Paila Km 7, Tulum 77780, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#16 Spa Hotel in Tulum
#25 Romantic Hotel in Tulum
#25 Family Hotel in Tulum
#28 On the Beach Hotel in Tulum
Price Range: $308 - $502 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ana y Jose Charming Hotel & Spa 3.5*
Number of rooms: 23
Official Description (provided by the hotel):
Surrounded by lush, tropical vegetation amid the Mayan jungle, emerges Ana y Jose Charming Hotel & Spa © as one of the legendary lodging treats in Tulum, Mexico. Indulge yourself into a calmer pace of vacation where natural treasures await for you. Relax on the white sand beach, swim in the turquoise Caribbean Sea, and enjoy the warm ambiance of this unique hotel thought for people who know what they deserve. ... more   less 
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Also Known As:
Ana y Jose Charming Hotel And Spa
Ana y Jose Charming Hotel Tulum

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