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“AMAZING!!” 5 of 5 bubbles
Review of The Beach Tulum

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The Beach Tulum
Ranked #11 of 90 Hotels in Tulum
Certificate of Excellence
Newcastle, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“AMAZING!!”
5 of 5 bubbles Reviewed March 8, 2014

We had our wedding at The Beach in February and just want to say a massive thank you to everyone involved in making our day so special and absolutely perfect!

From the moment we checked in Roman made us feel at ease and insisted we asked about any little thing we may need. The food in the restaurant is beautiful (breakfast is even included- anything you want from the breakfast menu!) and you eat on the beach with the sand between your toes.

The rooms are simple but beautiful, you listen to the waves crash on the beach as you go to sleep,

Special mention goes to Nery and his little bar near the reception. Nery goes out of his way to help you all the time and is a wonderful man! So very glad we had the pleasure of meeting him.

After visiting Cancun after Tulum, safe to say we would prefer Tulum and The Beach any day! It is nothing like a big all inclusive resort, it is personal, welcoming and super relaxing. The staff remember your name and go out of their way to say hello, something which I believe doesn't happen enough at other places!

Again thanks to everyone at The Beach for making our wedding day so perfect and a day to remember.

Please don't hesitate to book your stay at The Beach, you will love it!

Laura and Joey

  • Stayed February 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Laurakate90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ctulum, Public Relations Manager at The Beach Tulum, responded to this review, March 15, 2014
Dear guests,

Congratulations again on your marriage and thank you so much for sharing this special and unique moment in your lives with us.
Your review and positive feedback fills us with pride. It was our pleasure being to your service and to make sure you, your family and friends had a wonderful time at our Beach Hotel. We hope to see you again in the next future maybe for your first anniversary getaway!

Best regards,
Your The Beach Tulum Team!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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559 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (186)
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English first
Sao Paulo, SP
Level Contributor
31 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed March 8, 2014

Very nice hotel. Rooms are fantastic, the beach is awesome, the service is very warm and welcoming. We stayed in one of the beach bungalows which are just amazing. Quality of food in the restaurant was also great.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Malte H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ctulum, Public Relations Manager at The Beach Tulum, responded to this review, March 15, 2014
Dear guests,

Thank you very much for your wonderful feedback and words about our Hotel and staff. We are truly honored and happy to have you had as our guest. We hope we will have the pleasure to welcome you back soon here in Tulum paradise.
Muchas gracias,


Your The Beach Tulum Team!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed March 6, 2014

Just spent four days at your resort to attend a wedding for two of our close friends. I knew the place would be nice as it was on the beach, but I was pleasantly surprised. Not only was the resort itself beautiful, but the food was amazing and the service ranks up there with the best I've ever seen. We went to several other restaurants during our stay, but I think the food at Ziggy's was the best we had in Tulum. From talking to the other guests I think you'll have many more positive reviews. :)

Looking forward to getting back to stay there as soon as we can! If you can get an ATM at your resort or at least one closer it would be even better!

  • Stayed February 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Jared S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ctulum, Public Relations Manager at The Beach Tulum, responded to this review, March 7, 2014
Dear guest,

Thank you for your wonderful review! We are happy you had such a pleasant stay at our Beach Hotel. It was our honor having you as our guest and make your Tulum getaway as memorable as possible.
Thank you and we are looking forward to welcoming you in the near future

Best regards,

Your The Beach Tulum Team!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
2 reviews
5 of 5 bubbles Reviewed March 1, 2014

My wife and I celebrated our tenth wedding anniversary at The Beach Tulum Hotel. We stayed for a week. We didn't know what to expect because we were purely going off of reviews on Trip Advisor. When we drove into the beach area of Tulum, we were beyond thrilled at the beautiful serenity of this area! It is an absolute hidden treasure that I would recommend and have recommended to everyone after our trip. This hotel is magical! The staff are all extremely friendly and helpful. The superior room was literally three steps to the beach, a secluded pool directly outside of our bathroom for cooling off, and the star gazing from the rooftop at night was beyond remarkable! Many beach beds available on the pristine beach to soak up the rays, and food/drinks at Ziggy's were excellent. The Tulum Mayan Ruins (Also Amazing) are less than a five minute drive from this hotel, and about a fifteen minute bike ride. Great location for walking the beach, or short walks to very romantic dinners at various restaurants up and down the main road. Special thanks to the following hotel staff for making our trip a fantastic experience: Geronimo, Nery, Ramon and Silvia. We sincerely look forward to our next trip to Tulum and will without a doubt be staying at The Beach Tulum for many years to come!!! Eric and Jen

Room Tip: Superior room is floor level with a sliding glass door to walk out onto porch and then three steps t...
See more room tips
  • Stayed February 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Eric A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ctulum, Public Relations Manager at The Beach Tulum, responded to this review, March 4, 2014
Dear guests,
Thank you very much for your wonderful feedback and words about our Hotel and staff. We are truly honored and happy to have you had as our guest. We are looking forward to your next visit at The Beach Tulum.

Muchas Gracias,

The Beach Tulum Team!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed February 25, 2014 via mobile

We just returned from our first visit to Tulum. What an AMAZING experience! The moment we arrived at The Beach Tulum we were greeted by Jeronimo. He was the perfect beginning to our stay! We could tell he loved Tulum and expressed it in a way that made us fall in love as well. What an amazing human being! The greatness just continued from there! We LOVED our room. We stayed in the superior room. The hot tub and shower looking out to the sea were incredible, but our favorite part was the rooftop! We so enjoyed our tub and beds on the roof! The week we were visiting was a full moon so we spent lots of quality time on the roof:) Having the superior room was totally worth the extra money. The beach is gorgeous and always spotless. The sunrises from our bed were unforgettable, and the food and drinks at Ziggy's were delicious. We especially loved the bonfire night with the seafood on the grill. Erick was truly THE BEST waiter! He was always smiling and happy to help in any way. Aubrey was the perfect concierge. She helped us plan all of our excursions. She truly is the sweetest little lady in all of Tulum. Do the Avatar Adventure turtle and cenote excursion with Nick! Awesome!! Ramon was also a rock star! He helped us choose restaurants to try and anything else we needed, he was there. We did have a little trouble getting hot water a couple of evenings, but it was so unimportant, that I forgot to mention it. I honestly can't say enough good things about The Beach Tulum. It was the perfect place for us. Beautiful beach, perfect room, good food, but for me it was the people that worked at the Beach Tulum that made it the best hotel in Tulum and the perfect romantic getaway for us. We will be back!

Stayed February 2014, traveled as a couple
Helpful?
Thank datwoodbe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ctulum, Public Relations Manager at The Beach Tulum, responded to this review, February 28, 2014
Dear Guests,

We thank you for your fantastic review about your recent stay at The Beach Tulum.
Every one of our hardworking Team appreciates your feedback and is flattered by your words and the fact that you could truly enjoy your vacation at our Boutique Hotel.
It would be lovely to see you again in the future to guarantee you another well-deserved Romantic Beach Getaway!

Muchas Gracias

Your The Beach Tulum Team!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed February 24, 2014

I have stayed in different hotels in Tulum (el pez, Ana y José)... But The Beach is so far the best selection. Price is a little high but the hotel is really nice and the staff is really kind and charming. My only suggestion is to improve the service at the beach because the waiters dont go very often. Besides that is a great choice to stay! They decorated my room and left a bottle of wine because I was cekebrating my Bday. It was a nice surprise!

  • Stayed February 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nadia U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ctulum, Public Relations Manager at The Beach Tulum, responded to this review, February 28, 2014
Dear guests,

Thank you for staying with us and for your lovely review. We are happy you had such a pleasurable time at our Beach Hotel, we are looking forward to welcoming you back soon to show you more of our Mexican hospitality.
Certainly, we will take your comment about the restaurant staff into consideration and discuss this with the Restaurant manager as we believe that excellent service is paramount.
Thank you again!

Best regards,

Your The Beach Tulum Team!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new york
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed February 22, 2014

This past week at the Beach Tulum was absolutely perfect. I am a solo traveler and am very selective about where I stay. Quality of the room, surroundings, and overall vibe are very important to me. I like to be in nature but also like a bit of luxury when I travel.

With that in mind, the Beach Tulum was the best place I could have stayed. This is my third time to Tulum and now I will never stay anywhere else. The staff is so welcoming you feel like you have been connected for ages. They genuinely care about your experience there and will do anything to make your trip top-notch. Special mentions to: Roman, Sylivina, Aubrey, Nery, Jeronimo. They each went out of their way to ensure that I had a great trip. They really enjoy what they do and it shows.
Note: I got sick from food (from another hotel, NOT the Beach) and I was so well cared for at this hotel, from them arranging a doctor to medicine, to checking on me periodically, to finding me food I could eat, etc. It was incredible. Special thank you to Roman for such excellent care.

I had both a deluxe upstairs room and a deluxe ground floor room (had a pre-planned room change). Both rooms were the same except for the upstairs room had a private roof deck and the ground floor room had a patio. Both have hammocks and a little daybed with table and chairs. The rooms are large and well kept, with a large bathroom (double sinks) and beautiful stone bathtub/shower. The rooms are minimalistic which I liked. I was literally steps from the beach and could hear the ocean at all times.

The hotel has beach beds and beach chairs. Security was present throughout the day and evening so I always felt safe and could jump in the ocean without worrying about my belongings.

The restaurant Ziggys is great, too. Celi and Ulysses and Erick and many others are on hand to give you a great dining experience. They are all smiles all the time. It adds an extra special touch to the experience of being there. As for the bees that others have mentioned, they are NOT an issue (at least in mid February). The food is excellent and the view is stunning.

The hotel can arrange any kind of tour (go with Nick to see the sea turtles and cenote), massage, etc.

I highly recommend the Beach Tulum. My stay was magical. It is five-star service in paradise.

Room Tip: Superior rooms have a private roof deck. Ground floor deluxe rooms do not, but it is ok. You are rig...
See more room tips
  • Stayed February 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank monkey1023
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ctulum, Public Relations Manager at The Beach Tulum, responded to this review, February 24, 2014
Dear guest,

Thank you so much for this wonderful review and for your feedback about our staff.
It makes us proud to read that you felt so much at ease at our Beach resort and that we made you feel like home in paradise. It was really nice meeting you and being to your service.

We are looking forward to your next visit to The Beach Tulum.

Muchas gracias

Your The Beach Tulum Team!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Beach Tulum

Property: The Beach Tulum
Address: Road Tulum-Boca Paila km 7 | Zona Hotelera, Tulum 77780, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #11 of 90 Hotels in Tulum
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — The Beach Tulum 3.5*
Number of rooms: 28
Official Description (provided by the hotel):
The Beach Tulum is a small adult-only upscale boutique hotel with 20 specially designed rooms for your enjoyment. Our eco-friendly hotel has many special amenities to make your stay comfortable. We offer 8 Deluxe Superior rooms with 1 King size bed 12 Deluxe rooms with 1 King size bed (6 Ground Floor & 6 First Floor) All Deluxe Superior/ Deluxe rooms are beach front and have access to a tropical garden & pool area. Enjoy free breakfast at Ziggy's or Fresco's, free bikes to tour Tulum, on site yoga classes available, on site Spa. ... more   less 
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