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Review of The Beach Tulum

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The Beach Tulum
Ranked #7 of 98 Hotels in Tulum
Certificate of Excellence
Reviewed May 17, 2013

We booked this property for our honeymoon for the week of the 19th following our wedding at the Riu Peninsula. We brought our party of 6 to Ziggy's for lunch and Dan was courteous enough to give us a tour of the property. I must say the pictures do not do it justice, it's even better than we imagined. The rooms were immaculately clean with amazing thought in perfect detail and placement of furniture and amenities. To lay in bed and view the beach and ocean is incredible! The new pool serpentines around the property with crystal clear water, free of children, adding to the serenity of the garden. The rooftop sun deck or for star gazing is unlike anything we've seen. The beach sand is the finest white powder and kept clean of seaweed, with the most beautiful color imaginable. We had dinner at Ziggy's with our toes in the sand. They actually climbed a coconut tree to get fresh coconuts to make their famous coco loco drink for the girls! Careful, it will knock your socks off! The food was outstanding, we all tried different dishes and they were all excellent. Bring insect repellent, this is the jungle! However, if you eat outside on the beach the wind keeps them away. Our only thought in retrospect, is we should of had our wedding here, even though the Riu is a fine experience. We will share further review after the 27th when our week is over and we are regretfully leaving this paradise for Salt Lake City.

Room Tip: Absolutely the beachfront superior where you can sunbathe au natural in privacy on the roof or walk...
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  • Stayed: May 2013, traveled as a couple
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4  Thank kingofsling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenjiFernandez, Public Relations Manager at The Beach Tulum, responded to this reviewResponded May 18, 2013

Dear Guests,

Congratulations again on your marriage and wow! what beautiful words to describe our Hotel and staff members! We thank you very much for having chosen our Hotel for your honeymoon and it makes so happy to read that you could fully enjoy the amenities in your nuptial room :).
Thank you also for your lovely comment about the food, we are going to share this with Ziggy's' staff and management as well.
We hope to welcome you back for your first anniversary or whenever you like.
All the best.

Muchas Gracias

Your The Beach Team

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533 - 539 of 610 reviews

Reviewed May 17, 2013

Great location! Spacious rooms that maybe felt a bit minimalist from a furniture point of view, but were at the same time bright and calm. (We stayed in a Superior Deluxe room.) Attentive and very polite staff with the whole team working hard to make you feel welcome and looked after. Lots of great breakfast options were included in the room rate. Highly recommend the place for a few days of relaxation and recharge.

Room Tip: Superior Deluxe is the way to go
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  • Stayed: April 2013, traveled as a couple
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Thank UrbaniteLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenjiFernandez, Public Relations Manager at The Beach Tulum, responded to this reviewResponded May 18, 2013

Dear Guests,

Many thanks for your excellent review and for having chosen The Beach Tulum for your beach vacation. We always appreciate our guests' contribution, suggestions and comments which help us find out about their preferences. We are happy and enthusiastic we met your expectations and would love to welcome you back one day.
Thanks again and all the best!

Muchas Gracias

Your The Beach Team

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Reviewed May 13, 2013

I could go on and on and on about Tulum in general (this super cool hybrid of Santa Cruz, Montauk and Palm Springs)...anyways, absolutely loved The Beach. Great superior deluxe room right on the ocean, nice shower, jaccuzi tub AND a private roof deck...with a tub!
Friendly staff who recognized you and made you feel like they genuinely enjoyed you being there and enjoying yourself.
Will for sure come back!

Room Tip: Get one of the ocean front deluxe superior
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  • Stayed: May 2013, traveled with friends
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4  Thank Justin V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenjiFernandez, Public Relations Manager at The Beach Tulum, responded to this reviewResponded May 15, 2013

Dear Guests,

What a nice review, we are flattered to know you had such a pleasant stay at our property and thank you very much for sharing your thoughts here with others.
Every guest is special to us, this is why we try to establish an authentic relationship with our guests and find out about their preferences.
Thank you again, and hopefully see you again here at The Beach Tulum.

Muchas Gracias

Your The Beach Tulum Team

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Reviewed May 12, 2013

The Beach Tulum is a fantastic place. The rooms are clean, bright, spacious, and comfortable. (We stayed in the Superior Deluxe, right on the beach.) The restaurant is excellent, the décor is hip and clean, the overall layout is great, and most of all, the staff is wonderful: friendly, helpful, and genuinely interested in your stay. The location is also perfect, roughly in the middle of the long stretch of Tulum beach. I'll be back!

  • Stayed: May 2013, traveled as a couple
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Thank jvwadsworth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenjiFernandez, Public Relations Manager at The Beach Tulum, responded to this reviewResponded May 15, 2013

Dear Guests,

Thank you very much for your lovely comment about your recent stay at our Hotel. We are so happy to know that you liked it and appreciate your feedback which we are going to share with all our staff. It was our pleasure serving you and we hope to see you again here in lovely Tulum. Look after yourselves.

Muchas Gracias

Your The Beach Tulum Team

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Reviewed May 11, 2013

At the risk of repeating what other reviewers have said, The Beach exceeded my expectations in every way! I had read many positive reviews and viewed visitors' photos, so I felt as if I knew the place before we even go there. Wow! Everything was beautifully kept, spotless, and the staff all went above and beyond! Room #7 was directly on the beach, had a balcony with hammock, along with a padded bench and tables and chairs. But the private rooftop deck was the best! What an incredible way to enjoy the stars at night! We never used the a/c, as we slept with the doors open (screen was extremely helpful) and the breeze was just right, as was being lulled to sleep (and naps) by the sound of the ocean. The beach was perfect for long walks. We took a Yoga class with the sound of the ocean for background music! The ocean was perfect for swimming, mostly calm and very little seaweed. Breathtaking sunrises to start the day. You just can't beat this place. We feel like we have found a second home. Thank you to Miguel, Alex, Adrian, Anna, and Dan, along with the entire staff - they were all too good to be true. Don't forget to go to the Sunday night Salsa dance at The Zebra. Don't forget to bring insect repellent as there are mosquitoes and other insects, but once we put on the repellent we were no longer bothered. We lost our camera with all of our beautiful photos on the way home, but we have our memories and we will just have to come back soon and take some more pics! The price of the stay, food and drinks were very reasonable. We pay more to stay at the beach here in Florida. There were no TVs, telephones, or electronics in the rooms, which was the way we like it. This lead to he only thing that really annoyed me, and it had absolutely nothing to do with the place itself - I just could not believe the amount of people who could not seem to put down their various and sundry electronics for long enough to enjoy the beautiful views and each others company! It was very distracting and a sad commentary about how addicted people have become to their technology. The Beach needs to have a technology free area where people check their electronics before entering! But, that one little thing being said, I am already planning our next trip back to The Beach! :))))

Room Tip: Second floor for more privacy - #7 for most privacy!
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  • Stayed: May 2013, traveled as a couple
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1  Thank Principal1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenjiFernandez, Public Relations Manager at The Beach Tulum, responded to this reviewResponded May 13, 2013

Dear Guests,

On behalf of the whole team, we thank you so much for your wonderful review and for your thoughtful remark about people's need for technology. When someone asks us why there is no television in the rooms, we usually point out that the tele_vision is directly in front of them, the ocean view.
We are so happy you enjoyed staying with us and found a new home.
We are very sorry to hear about your lost camera, visit our social media pages to stay tune and see more beautiful sunrises, perhaps this will make up for the lost photos.
Again, thank you very much for being our guests and we are looking forward to your next stay at our Hotel.

Muchas Gracias

Your The Beach Team

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Reviewed May 11, 2013

Returned to celebrate my husband's birthday. This is the 7th time (who's counting) we've stayed at this property and it keeps getting better! Our favorite pastime is laying on the comfy lounge beds under a coconut palm and ordering freshly made Peruvian Ceviche and cold beers....and that's just the beginning......! This property has an amazing beach front with lots of palm trees....the breakfast is included, what a treat.....Dinner is also excellent ( Highly recommended). We have stayed in different rooms (all beach front) and they can range from the very basic to a suite! What we love about Tulum is that the area is protected since there's no major Hotel Chains, really laid back, fantastic beach and the staff is awesome!
We are going back (numero 8) again!!

Stayed: April 2013, traveled as a couple
Thank agonz56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenjiFernandez, Public Relations Manager at The Beach Tulum, responded to this reviewResponded May 13, 2013

Dear Guests,

Congratulations to your husband again! We thank you for your loyalty, we are honored to know that your enthusiasm for our Hotel and Service has not changed within the years and it is our pleasure to know that Tulum keeps bringing some magic into your lives.
We cannot wait to welcome you back for the 8th time to spoil you and make you feel at home again. Thank you so much!

Muchas Gracias

Your The Beach Team

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Reviewed May 8, 2013

My week-long stay at The Beach was nothing short of magical! The resort is nestled right on the beach among an awesome grove of coconut trees which provide ample afternoon shade from a day (or 7) spent frolicking in the sun, sand and surf. Don't miss the incredible sunrises right on the beach, just a few steps from your room! We stayed in a 2nd floor deluxe suite which was perfect for inviting the cool sea breezes into our room...never had to use the AC since we left the double wide screened doors opened at night (and most of the day) and kept the ceiling fan running...aahhhh, the sound of the surf just lulls you to sleep at night! The room wasn't fancy but was kept spotless by our excellent housekeeper Raquel. The oversized covered balcony with table, chairs and a hammock made for some incredibly relaxing mornings with fresh brewed coffee from the lobby. Oh, also, there was a staircase leading up to the roof (a real nice perk if you book a 2nd floor room!) where there were incredible views (and more much-welcomed breeze!) The Beach is located right on one of the premier beaches in Tulum, Ziggy Beach and has the most comfortable "beach beds" you'll ever find! All this coupled with the mouth-watering delights of the on-site restaurant, El Bistro, I dare you to find a better piece of Paradise! The hotel, restaurant and "swing-up" bar staff always made you feel welcomed...from Adrian, Manuel and Dan (and others) at the front desk to Rosita :-) and her posse of waiters and bartenders...Alexander, Fernando, Jose Luis, Abraham, Israel, Jorge, Roberto, too many to name, they were ALL fantastico!!! Did I mention El Bistro and the FREE breakfast you get every morning...to die for!!! Order off the breakfast menu, anything!!! We sampled something different every morning and still only went through half the menu! Dinner was also incredible as were the shrimp tacos (BEST EVER) and the tuna nachos for lunch (I'm still drooling). From the crazy smiling faces on the handmade CocoLoco drinks to the friendly smiling faces on everyone at The Beach I'm happy to call this new found place my home-away-from-home and the wonderful folks who work there my new found Family, because that's how we were made to feel, like Family!!! Kevin M. aka Sr. Malo

Room Tip: 2nd floor deluxe rooms have a huge covered balcony AND private rooftop access!
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  • Stayed: April 2013, traveled with friends
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Thank gooberdawg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BenjiFernandez, Guest Relations Manager at The Beach Tulum, responded to this reviewResponded May 10, 2013

Dear Guests,

Many thanks for your detailed review, we are flattered to know that you had such a wonderful week here at The Beach Tulum or as you have titled here in "Paradise".
It really makes us happy to receive our guests' feedback and to know how it feels like to stay at our boutique Hotel.
We are also going to share your comments about Ziggy's restaurant and Beach club with their staff and management, please note that the correct name is Ziggy's not El Bistro :).
Regarding the room you stayed in, it was a Deluxe first floor room, our hotel has 6 Deluxe rooms on the first floor and six on ground floor, the Superior Deluxe rooms are more spacious and dispose of both ground floor terrace and a huge solar deck. Again, it is nice to know that you really liked your room and felt comfortable with the service and amenities.
We hope to have the pleasure to welcome you back soon.

Muchas Gracias
Your The Beach Team

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Additional Information about The Beach Tulum

Address: Road Tulum-Boca Paila km 7 | Zona Hotelera, Tulum 77780, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #7 of 98 Hotels in Tulum
Price Range: $429 - $701 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Beach Tulum 3.5*
Number of rooms: 28
Official Description (provided by the hotel):
The Beach Tulum is a small adult-only upscale boutique hotel with 28 specially designed rooms for your enjoyment. Our eco-friendly hotel has many special amenities to make your stay comfortable. We offer ground floor Deluxe rooms, Rooftop Jacuzzi rooms and Junior Suites with private heated plunge pool. All rooms have 1 king size bed and are beachfront. Enjoy complimentary breakfast at Ziggy's or Fresco's, free use of our bikes to tour Tulum, daily on site yoga classes available, on site Spa. ... more   less 
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