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“Bad experience”
Review of Bar Adelita - CLOSED

Bar Adelita
Cuisines: Caribbean, Bar, Grill
More restaurant details
Restaurant details
Good for: Bar scene
Dining options: Breakfast, Late Night, Outdoor Seating
Mexico City, Mexico
Level 1 Contributor
3 reviews
3 restaurant reviews
“Bad experience”
Reviewed November 19, 2013 via mobile

The food was regular, my friend's fish was not fresh at all, must have been kept way too long. Service was very very slow, waited 15min to order, then 40min for the food then 30min for the next dish... The only thing we liked is the view.

Helpful?
Thank Alexreef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarAdelita, Owner at Bar Adelita, responded to this review, November 28, 2013
Dear Alex,

First of all, I would like to thank you for your honest opinion on your experience. We are very sad to hear that you had a bad experience with us at Adelita.

We do have to say that we are dissapointed on the fact that you have never informed us about your foodplate. Like stated in many reviews, we either catch the fish ourselves that day, or we work with the local fisherman on a daily base. We are very strict on this and we strive for providing our guests with freshly caught fish every day.
If you would have consulted us about your food, we would have loved to change it for you.

Greetings,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

154 reviews from our community

Visitor rating
    118
    20
    5
    4
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Stockholm, Sweden
Level 3 Contributor
18 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“Best beach bar ever!”
Reviewed November 18, 2013

This is really worth taking a taxi to! It's situated on the "Fisherman beach" (Playa Pescatores) and it is beautiful! The interior decoration is so nice, the service excellent and the food, oh my good! It's the best ceviches and tacos in Tulum! Go there!
Open between 11-18.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Lager024
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level 1 Contributor
2 reviews
“Everything in these reviews is true-INCREDIBLE !”
Reviewed November 16, 2013

This has to be one of the best meals I've ever had. All of the reviews about the coconut shrimp are true. Before dining, my partner asked "How good can coconut shrimp be?" Now we know the answer. OUTSTANDING. I also have to say that the green ceviche was incredible. It's often difficult to find amazing food, at a totally unpretentious restaurant. This was it. The Tulum beach also doesn't hurt. Only downside, was when we went back for dinner they were closed. Plan accordingly.

  • Visited November 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank melmmm2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Hague, The Netherlands
1 review
“Relaxated Atmosphere”
Reviewed November 14, 2013

Really good!!! This bar is quite extraordinary and something special in Tulum.
Relaxed atmosphere, good food and excellent service. I highly recommend the cocktails ;)

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Yo v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Level 5 Contributor
53 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
“Could be outstanding”
Reviewed November 12, 2013 via mobile

The setting of this bar is really great, the music is nice and relaxing, the tables are well arranged over a big area with a view on this magnificent beach. Now that could be all very nice if the service was at the level of the setting. We ordered some juices, tacos and guacamole. The juices were small (compared to what we experienced so far everywhere else in Mexico, and Tulum), and diluted with water, and this for 45pesos...
For the food we were served with the guacamole after probably waiting 45mins (think a boal of guacamole with a couple of chips!), and we never got the tacos, since we decided to leave after waiting more than an hour for it! To be fair there was only one waitress for all the tables.... So yes the location is really outstanding. It's probably a great bar to take a cocktail (we didn't try them), but the service is not following. Disappointing.

Helpful?
Thank Nicolas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BarAdelita, Propietario at Bar Adelita, responded to this review, November 13, 2013
Dear, Nicolas

Thank you for your honest opinion. I am sad to hear that your experience at Adelita did not meet your expectations. We take your comments very serious.

The day that you visited Adelita we were 2 employees short. We know that service is one of the most important aspects for a bar/restaurant. This is the first time that Adelita is feeling and experiencing the change from low season into high season. I immediately took action after reading your comment and hired more employees to make sure that this does not happen again.

I would like to invite you ( if you are still in Tulum) for another lunch in order to show you the quality of our food.

Sincerely,

Tatich Ortiz
Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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