Well, the first night (of 4 nights) we stayed her I was immediately writing an awful review in my head. I got to my room and the a/c remotes battery was dead so I spent the first night freezing thinking the a/c was broken. To top that off, their nightly musical show sounded like they were playing in my room and went on for hours. The next day I complained about my a/c, it was quickly fixed. I also stumbled on a set of ear plugs which also helped to noise. Just a heads up, when making reservations try to get the room furthest from the amphitheater. All in all, the staff was very quick to help you out with whatever you need. Everything was spotlessly clean including the beach. I do recommend making reservations to the Mexican restaurant they have on site. We did that the last night and we had Mariachi guys sing and they did a wonderful job. The buffet was hit and miss but you could mostly find something that could suffice. Stick with beer for your drinks and they water down the mixed drinks.
- Official Description (provided by the hotel):
- The PavoReal Beach Resort Tulum which has been very recently renovated and restructured (during Summer 2012) is located in the wonderful Riviera Maya, only few km North of Tulum's archeological site, surrounded by the typical luxuriant Tropics vegetation. ... more less
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