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“Great idea...poorly executed” 1 of 5 bubbles
Review of Simple

Simple
Ranked #63 of 384 Restaurants in Tulum
Certificate of Excellence
Price range: $20 - $50
Cuisines: Mexican, Caribbean, Seafood
More restaurant details
Restaurant details
Good for: Large groups, Special occasions, Local cuisine, Families with children, Kids, Bar scene, Romantic
Dining options: Lunch, Dinner, Accepts American Express, Accepts Discover, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Seating, Serves Alcohol, Takeout, Validated Parking, Waitstaff, Wheelchair Accessible
Description: At Simple we know and respect each ingredient we use, that’s why our menu turns out to be original, simple, and unique. In it we gather the taste of the Pacific, preparing grilled and roasted fish, seafood and vegetables; meat and poultry, cooked in their own juices with the preparation of your choice. We offer portions by the weight designed to be shared (we also offer individual portions), as well as natural and buzzing beverages, in the middle of a cozy atmosphere where you will feel treated just like home. Simple is a family-owned and family-operated restaurant where you will find trust, kindness, happiness, party, music and dancing.
Saskatoon, Canada
Level Contributor
49 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
“Great idea...poorly executed”
1 of 5 bubbles Reviewed January 13, 2014

I dont know what happened here the night we were there but it was a shambles. We got many apologies and weird refried bean tarts and Metzca free (both were not good). The fresh food is amazing but it takes so long to get there. I hope it gets better as it should be one of the best places in town.

Visited December 2013
Helpful?
Thank Landay2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RichyZTulum, Propietario at Simple, responded to this review, January 14, 2014
Dear customers, i apoligize for the inconvenience that happened the night you were there unfortunatelly we suffered a problem with the waiting staff and had to get new people on the fly, we are shure that we have a great quality and a great flevor and now a better servise, please if you come back you will find a better trained staff and we hope we can serve you again and make your experience as godd of our many custopmers that have eaten with us. thank you for your feed back and we promise to improve our service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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472 reviews from our community

Visitor rating
    263
    118
    38
    24
    29
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
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  • Japanese first
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  • Any
English first
London
Level Contributor
22 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Good location, great food...”
4 of 5 bubbles Reviewed January 12, 2014 via mobile

We visited Simple on recommendation from our hotel 'if you like fish' and in that regard it did not disappoint.

The location was very cool, we were seated quickly but I echo the comments others have made about some of the staff, at one point I think we had up to 5 waiters hovering around our table doing their best to confuse each other. It took a while to get what we wanted but when it arrived it was lovely, just need to invest a little more in staff training.

Helpful?
Thank malstonbury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland
Level Contributor
15 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Nice atmosphere”
3 of 5 bubbles Reviewed January 12, 2014 via mobile

We did not eat here so I can not comment on the food. However we did have drinks at the bar on 2 nights. Very friendly people. We really enjoyed hanging out here.

Helpful?
Thank Pookie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Town, Western Cape, South Africa
Level Contributor
10 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Great Venue, But Disappointing Food”
3 of 5 bubbles Reviewed January 11, 2014

We spent New Years Eve at this restaurant. It was a beautiful venue, and the food looked great. The concept was to choose your own seafood and they grill it for you. Unfortunately the food was not great. Our whole fish came to the table raw and had to be re grilled. Then it was overcooked and had no flavour as they did not baste it again. The shrimp had a weird tinny flavour and left a strange taste in my mouth. The at least took it off our bill.

  • Visited December 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank Dale K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guelph, Canada
Level Contributor
15 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Good Food”
4 of 5 bubbles Reviewed January 8, 2014

We took a chance at another restaurant on the hotel strip after our disastrous outing our first night and were pleasantly surprised by Simple. The food was good, reasonably priced for a beach location, service was excellent. Fresh cooked seafood was great, and they made sure my spouses meal did no contain any fish as she is allergic.

  • Visited December 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Bren_Zen2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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