When we arrived Miguel showed us the room and we negotiated a price of 450 pesos. We've been traveling through mexico for 5 weeks and make sure every time to ask for all included amenities in spanish. No issues being understood so far.
Miguel described the breakfast that was included. The first morning we meet the owner who wasn't there last night and he told us we have to pay 60 pesos each for breakfast. I protest, that's not what we agreed to, he doesn't budge.
I don't have an issue with a 60 peso breakfast, I do however have an issue with people changing the pricing / amenities after the fact.
I decided to renegotiate the price upon checkout to account for the missing breakfast. Our ensuing argument almost brought us to the police station when we decided it was best to let it slide and pay the man.
Very unprofessional and uncourteous behavior from someone working in the service industry. I'm not impressed, and would not recommend staying here.
Our first bad lodging experience in Mexico so far. Would recommend checking out Posada los Mapaches, we weren't able to stay there since it was full but they were friendly and helpful in finding another place.
- Official Description (provided by the hotel):
- Exelent Hotel and Hostel for exelent prices! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Orbitz, Booking.com, Expedia, HostelWorld, Priceline, Travelocity, Agoda, Cheap Tickets and Hotwire so you can book your Hotel and Hostal El Punto reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.