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“Want the best? Choose La Zebra”

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La Zebra Colibri Boutique Hotel
Ranked #6 of 95 Hotels in Tulum
Certificate of Excellence
Abu Dhabi, United Arab Emirates
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Want the best? Choose La Zebra”
Reviewed May 18, 2014

We stayed in several Tulum hotels this trip (variety is the spice of life!) and, without doubt, Le Zebra is THE one to stay at. Exceptionally good service, nothing is ever too much for the ever-smiling, hard-working staff; who will do everything they possibly can to make sure your stay at Le Zebra is a fabulous experience. The rooms are excellent, comfortable and very clean, all amenities are replaced regularly and there is plenty of complimentary water, all of which is more than can be said for the other hotels we stayed in. If you can, stay in Room 1; high quality throughout, huge comfy bed and wonderful (very private) outdoor bath/ shower/ courtyard. We also ate frequently at the excellent restaurant, which compares well with other Tulum heavyweights, such as Casa Banana, Hartwood, etc. And do use the bar; La Zebra's Margherita's are THE best - better than any we had, in the whole of Quintana Roo! Our sincere thanks to the La Zebra team, who make their idyllic venue the sensible choice for a fantastic holiday.

Room Tip: Avoid the jungle cabanas, go for beach cabanas; Room 1 is the best room in the hotel.
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  • Stayed May 2014, traveled with family
    • Value
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    • Sleep Quality
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Helpful?
Thank ZimOke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaZebraManager, Manager at La Zebra Colibri Boutique Hotel, responded to this review, May 28, 2014
It was great hearing from you, thank you for such a lovely review. It was an honor for us to have you stay with us , we hope you will be back in the near future.
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985 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (252)
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English first
Melbourne, Australia
Level Contributor
71 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed May 12, 2014 via mobile

We spent four nights there and love every minute of it. Fantastic beach, beautiful room right on the beach. Lots of space and the bed was so comfortable.

All the staffs at reception and restaurant were really friendly. Nothing was too much trouble.

Food at restaurant was so good too. And the Margaritas were great!

We would come back every year if we didnt live so far away (Australia).

Thanks everyone at Zebra for making our stay perfect.

Stayed May 2014, traveled as a couple
Helpful?
1 Thank cpaineau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaZebraManager, General Manager at La Zebra Colibri Boutique Hotel, responded to this review, May 16, 2014
Hi,

Thank you for taking the time to write this review. It makes us happy that you loved every minute of stay and that you think highly of our staff and food. We hope to see you again, even if it isn't every year!

Take care,

La Zebra Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City, Kansas
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 11, 2014

Attended my son's wedding at La Zebra. Everything was great--from rooms to food. I had cabana 9 and there wasn't much breeze from the beach so I asked for a fan. Even though there were 3 ceiling fans, I was given a floor fan which I appreciated very much. Ample amounts of bottled water were provided. The refrigerator in the cabana was really nice to have.

The food and drinks at the restaurant were so good and the wait staff was super, although slower than we get in the US, they made up for it with good cheer. I enjoyed the mojitos, very minty! I also ate at Casa Bananas, Mezzanine, and El Pez (the last two are sister hotels of La Zebra). Each menu offered a variety of interesting and delicious good.

The wedding went smoothly through the on site planner. I have no criticism regarding the event. It was ideal.

Suggestion: they will deliver coffee, juice, fruit, and biscuit to you room in the morning and leave it on the porch. Because birds and ants are up much earlier than I am, I would have been better off just having coffee delivered. Unless you are right there to accept the basket, stick to coffee or forego the basket.

Room Tip: Cabana 1,2 3 had better breeze.
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  • Stayed April 2014, traveled with friends
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Helpful?
Thank Agar-81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaZebraManager, General Manager at La Zebra Colibri Boutique Hotel, responded to this review, May 16, 2014
Hi Agar,

Thank you for taking the time to write this review. We are very happy to hear that everything was great form rooms to food to wedding. Thank for sharing your feelings towards the morning baskets as this will help us improve in the future. We wish you all the best and until next time,

Hotel La Zebra
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Washington, dc
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 10, 2014

We got married at La Zebra two weeks ago (abt 60 guests) and had the time of our lives, our wedding could not have been any better. We had been to Tulum once two years ago and loved the vibe, but we had never been to La Zebra. We chose it after reading super helpful reviews which is why we feel the need to write one ourselves. If you are attempting to plan a wedding there, here is what you need to know:
1- The staff are really professional and know how to do this, you do not need to worry about them forgetting anything. It is a well oiled wedding machine.
2- Lina, the coordinator, was a GODSEND. She is efficient, organized, helpful and realistic. She responded to every email within two days or so (which was totally appropriate for our needs).
3- The food (for our wedding and also just at the restaurant during our stay) was PHENOMENAL. they apparently have a new chef who makes delicious Mexican food with a twist. We were v impressed. The service is top notch, albeit a little slower than what you would get in the US (that said, you're on vacation! slow down and enjoy it!)
4- A note about Tulum: the food/restaurants are awesome, the setting is incredible, the beaches are out of this world. All that said, things are not much cheaper than they are in the US. So don't expect to have a "cheap" wedding. Your biggest savings will be that the venue booking fee is very low since your guests are booking the rooms for at least three nights.
5- We opted for open bar. It turned out to be cheaper than we expected. The cocktails are fabulous, especially the margaritas, so don't have your wedding without them!
6- We got married early May and booked the bridal suite (room #1) which is on the water and gets a nice breeze so we slept soundly. That said, there is no AC, and some rooms further back were not as breezy. (La Zebra provides fans).
7- It makes a huge difference that Lina (the coordinator who works for the hotel) arranged everything: from the violinist, to the hair and make up stylists, to the DJ and mariachi bands...etc. I was in my bikini relaxing on the beach up until two hours before my wedding. I cannot tell you how awesome that was.
8-Lina arranged our welcome dinner and drinks at their sister hotel Mezzanine and it was fantastic. Everything was flawlessly executed.
9-The dancing happens on an outdoor elevated platform on the sand. They arranged strings of light all around it and it was fabulous. The breeze made it cool so we never felt hot as we were dancing. And even though the place has a nice casual feel (I was barefoot for our entire wedding) I felt like a princess the entire time. They do a great job of "dressing" the place up for weddings.
A huge thank you for Lina and the entire staff! We love you! And feel free to private message me if you are planning a wedding there and need advice.
Muna&Clint

Room Tip: Get a room near the beach so you get a cool breeze!
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  • Stayed May 2014, traveled with friends
    • Value
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Helpful?
2 Thank Munashik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaZebraManager, General Manager at La Zebra Colibri Boutique Hotel, responded to this review, May 16, 2014
Hi Muna & Clint,

First of all, on behalf of La Zebra we would like to congratulate you guys on getting married. Secondly thank you so much for writing this lovely and very helpful review.Thank you for appreciating how hard our staff work everyday and especially for weddings. Also, being that our Chef is relatively new, we truly appreciate the feedback on the food. We are very happy to hear that your whole Tulum experience along with working with Lina was enjoyable.

We wish you all the best Muna & Clint,

Nick
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Brighton, United Kingdom
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 8, 2014

My husband and I stayed at Le Zebra for 2 weeks for our honeymoon July 2013. The service was excellent, staff friendly and we had a truly amazing time. The food was exceptional - as were the beach cocktails. A great location in Tulum as the beach walks are amazing. We can't wait to get back there.

Room Tip: The huts closest to the beach are the way to go.
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  • Stayed July 2013, traveled as a couple
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Helpful?
Thank katfandango
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaZebraManager, General Manager at La Zebra Colibri Boutique Hotel, responded to this review, May 14, 2014
Hi Katfandango,

Thank you very much for your review. We are very happy to hear that our service was excellent, food exceptional and that we have friendly staff. Thanks for choosing La Zebra to spend such a special moment of you lives. We can't wait to have you back....maybe for you anniversary...

We wish you all the best,


La Zebra Hotel
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New York City, New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 6, 2014

I went to Tulum and stayed at Le Zebra with my partner Max and we had an amazing time. Truly one of my best vacations yet. Le Zebra is a wonderful property and I recommend it to anyone. We went as a couple but there were families with children either staying at or visiting the property and they were equally at home. Beach Cabana #4 is now my home away from home and I can’t wait to return. The onsite restaurant is very good and the service is just terrific. Ask for Chabely when you go. She is one of the concierges at the property and is just wonderful and very helpful! Many thanks for the wonderful experience. This was an ideal vacation!

Susan R.

Room Tip: If available choose a beach cabana. We stayed in number 4. Ideal location with right amount of pri...
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank susan r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaZebraManager, General Manager at La Zebra Colibri Boutique Hotel, responded to this review, May 14, 2014
Hi Susan,

Thank you very much for writing this review. We are pleased you acknowledged the diversity in our property for the having the ability to cater to both couples and families. We are very glad you enjoyed our restaurant as we have worked very hard to get both the service and food to where it is now. It was a pleasure to provide you with the wonderful experience and cabaña #4 is waiting your return. We send you all the best,

La Zebra Hotel
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Dallas, Texas
1 review
Reviewed May 6, 2014

Staying at La Zebra was so easy from booking the room, to getting help with travel from the airport, to being there in person. The staff was extremely helpful and always friendly. We stayed across the street and it was really nice - the room was clean and it was super easy to get to. It was warm trying to sleep at night with no air conditioning, but that would be my only complaint. The food at the restaurant was fresh and delicious, as was the coffee. We attended a wedding there and they did an amazing job setting up for the ceremony and for the party. I would absolutely recommend this to anyone!

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Di_from_Dallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaZebraManager, General Manager at La Zebra Colibri Boutique Hotel, responded to this review, May 14, 2014
Hello,

We are very pleased to here it was a smooth and easy process to reserve with us and arrive here at La Zebra. Thank you for your lovely comments about our great staff and food as we strive hard to provide the best service and food that we possibly can. The wedding day was beautiful and it looked like you all enjoyed it! Once again thank you for choosing La Zebra and there is always a place for you here.

Kind regards,

La Zebra Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about La Zebra Colibri Boutique Hotel

Property: La Zebra Colibri Boutique Hotel
Address: Km 8.2 Carretera Tulum-Punta Allen, Tulum 77780, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Tulum
#4 On the Beach Hotel in Tulum
#4 Family Hotel in Tulum
#5 Romantic Hotel in Tulum
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — La Zebra Colibri Boutique Hotel 3.5*
Number of rooms: 29
Official Description (provided by the hotel):
Situated directly on the beach in a historic former coconut plantation, the family-run La Zebra offers a vibrant and rustic destination among Tulum hotels, where authentic Mexican culture and cuisine infuse every facet of your stay. Escape to an intimate Tulum Mexico hotel best described as stylish and beach-chic, with thatched roofs and colorful hammocks, coco palms swaying in the breeze, and warm Caribbean waters lapping at the shore just a few sandy steps away. ... more   less 
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Also Known As:
La Zebra Hotel, Tulum Hotel Tulum
La Zebra Beach Cabanas Hotel
La Zebra Beach Cabanas Resort
La Zebra Tulum

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