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“We loved La Zebra” 5 of 5 bubbles
Review of La Zebra Colibri Boutique Hotel

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La Zebra Colibri Boutique Hotel
Ranked #6 of 91 Hotels in Tulum
Certificate of Excellence
Baltimore, Maryland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“We loved La Zebra”
5 of 5 bubbles Reviewed November 26, 2013

We spent 6 nights at Le Zebra to celebrate a friend's wedding. The wedding was gorgeous, the staff was so friendly, the beach was fantastic, the food delicious and the rooms were charming. I would recommend to anyone. Thank you.

  • Stayed November 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank stacyiam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaZebraManager, Manager at La Zebra Colibri Boutique Hotel, responded to this review, December 15, 2013
We loved having you with us, thanks again for staying at our place and hope we will be seeing you back sometime in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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956 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (246)
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English first
Stamford, Connecticut
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed November 23, 2013

We loved our 4 nights at La Zebra! The hotel is adorable and the beach is gorgeous! From the welcome drinks until our last night we had a great time and I would totally recommend for someone who wants to really unplug on one of the most beautiful beaches in the world. I loved walking right out to the beach from our little cabana every morning. The coffee basket is a welcome touch for a coffee addict like me. The food is delicious, especially the homemade tamales made right there and they also have a fun Salsa party on Sunday nights. You can make use of the free bikes, walk, or catch a taxi to go to one of the many delicious restaurants nearby.

Also the fresh water showers were really nice especially since most of the hotels in Tulum are salt water only.

Only draw backs that people should be aware of and this goes for most of the hotels in Tulum:

The sewage system is not strong enough to handle tons of toilet paper so you must throw your paper in the trash. This is common in a lot of less developed countries. This wasn't a big deal for me, but I know it would be for some.

No air conditioning - most hotels in Tulum dont have enough electricity to run. I am normally always hot and I was very comfortable without the AC.

The beds were a little harder than I would have liked. I wish the complimentary coffee had been free until 10AM as opposed to 8AM.

My bf and I were scouting this as a potential wedding location. I would pick La Zebra in a heartbeat, but I dont think we will be able to convince some of our less traveled family and friends to give up some of their comforts (toilets and ac).

Can't recommend it enough!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank StephaniaMF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaZebraManager, Manager at La Zebra Colibri Boutique Hotel, responded to this review, December 15, 2013
thank you for all your feedback and for recommending our hotel. We feel very glad that your stay was enjoyable and that we were able to fulfill your expectations. We hope to see you back again , it would be a pleasure for us to accommodate you again and be a part of your holiday.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bogota, Colombia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 22, 2013 via mobile

We were at La Zebra for 3 Nights and our experience was awesome. The place is very well located in Tulum. The staff from Janice, Miriam, Ricardo and Chabely, plus all the waiters will make you forget about the city and be in Tulum. Rooms are perfect if your are looking for a romantic site.
Don't hesitate to book here!

Stayed November 2013, traveled as a couple
Helpful?
Thank Jfguerrero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaZebraManager, Guest Relations Manager at La Zebra Colibri Boutique Hotel, responded to this review, December 10, 2013
Thank you so much for staying and playing with us here at La Zebra.
We have missed you since you left us and we hope you come back soon or sooner..
Please know from me and the entire staff of La Zebra that it was our pleasure to host you on your very special time in Tulum.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, New York, United States
2 reviews
5 of 5 bubbles Reviewed November 13, 2013

We just returned from the beautiful beach at La Zebra in Tulum to cold New York. We spent 7 nights in the balcony suite overlooking the pristine beach and lush coconut palm trees.

The service is excellent. Chabely went out of her way to make us feel comfortable and welcome. She left no question unanswered and was super proactive with tips and recommendations. We stayed at La Zebra with our two kids (5 and 9) who had a blast boogie boarding and building elaborate sand castles with the sand toys that were available at the reception.
The room came with a complimentary bottle of premium Tequila, a seemingly unlimited supply of bottled water, and every morning we received a basket with hot coffee, tea, juice and milk which we drank on our porch swing on the balcony.

We saw many other hotels during our one week stay, and if we return to Tulum, there is no question, we will stay at La Zebra again. The relaxed atmosphere with just enough amenities and the beautiful setting are unique, even at a beautiful place like Tulum.

  • Stayed November 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MarkoNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaZebraManager, Manager at La Zebra Colibri Boutique Hotel, responded to this review, November 21, 2013
We are here to help make your holiday as great as possible so we are glad to hear concierge service went well and that we met your expectations...it was a pleasure to have you, thanks for your review and we look forward to seeing you back with us soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
2 reviews
5 of 5 bubbles Reviewed November 13, 2013

There is no other place I'd rather stay than at La Zebra in Tulum. The sheer beauty of Tulum is unquestionable, but add a clean, welcoming, hospitable stay to that and you've found paradise.

We spent three nights in the Royal Suite and the accommodations were incredible - so much space and multiple entrances allowing for added privacy if you had anyone staying on the top floor in the twin beds. The top floor patio had seating for four, an outdoor bar and a jacuzzi bath - all with pristine views of the ocean.

The suite was off a beaten path surrounded by tropical plants and trees, making us feel like we were in our own little slice of heaven. We woke up in the morning to the sun rising and were able to both watch it rise right from our bed, or walk down our own path (about 50 feet) to view from the beach.

Aside from the actual room, the restaurant was great and the service was incredible. Every person on staff passed by with a big smile on their face and they were super attentive and willing to meet every and any need. From calling in reservations to booking on-beach massages to suggesting places to visit, the staff had everything to offer. Leaving Tulum, we even had felt we had made a friend in Jan, the on-site operational manager.

We cannot wait to go back to La Zebra again.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank carbag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaZebraManager, Manager at La Zebra Colibri Boutique Hotel, responded to this review, November 21, 2013
We hope your will be back with us soon and thank you so much for your lovely comments , it was great too hear from you. Greetings from the team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
87 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed November 12, 2013 via mobile

My friend and I travelled from Australia to Tulum and spent 4 nights at La Zebra. From the moment we arrived Fernando and his staff (particularly Beza) made us feel welcome and made our stay memorable. We rented the beachside double cabana which is a bit misleading as, although on sand, is close to the road (some car noise in morning but not enough to bother). The rooms are lovely, quite a lot of space and the beds comfortable.

Every morning our coffee basket would arrive to our room and if that wasn't enough for us, more coffee was made available free of charge in the restaurant.

We stayed at 3 places during our stay and La Zebra was the best for service and food. The service is second to none, attentive without being bothersome and we were made to feel at home every day - nothing was too much effort.

The menu is varied and keeps it's Mexican feel which I preferred to the western menus available at other places. The food is really fresh and really tasty - try the homemade coconut bread for breakfast.

La zebra is located quite far down the beach road in a quieter section but there are a couple of places to eat in walking distance. We ate a different places every night dinner and it was easy to get taxis and relatively inexpensive.

The salsa party on Sunday night is definitely worth checking out, lots of fun!

Stayed October 2013, traveled with friends
Helpful?
Thank ManlyMissK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaZebraManager, Manager at La Zebra Colibri Boutique Hotel, responded to this review, November 21, 2013
Thank you again for your visit, it was a pleasure to have you with us and are very happy to hear how much you enjoyed your stay here at our hotel. It is always great to have travelers from all over the world , its great to get all the feedback , thanks so much for sharing these comments. Happy travels, we hope you will be back in Mexico again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
portland ore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 11, 2013

I'm not even sure where to start, we only stayed here for one night, but we LOVED this place! So much so, that we came back to spend 2 additional days at the Beach Club while staying at other hotels in the area.

We spent a total of over a week in Tulum, stayed at 4 hotels during that time. The only thing I was remiss about Zebra, was not knowing how much I would love this place sooner, so that we could have booked it for our entire stay in Tulum.

In my opinion, what really makes this place is the restaurant/beachclub. There is enough variety in the design that you can spend the entire week here and continue to have slightly different experiences. There is a lovely indoor space that can be shut off in case of rains, but otherwise is open and airy. There is a "perch" level, a covered wooden deck that overlooks the grounds, an uncovered wooden deck below that with lounge furniture. Then a level of casual dining tables on the beach. Beyond that there are cute little shaded stationary thatched roof umbrellas and comfortable beach furniture on the beach, as well as an area of hammocks a step back from this. Then, of course, if the beautiful beach.

The staff is so genuine that you feel like they are your best friends by the time you leave. We never waited for service to come around, but they also were not overbearing... they seemed to know just when to stop by.

In addition to the restaurant/beach club and the service there, I was most impressed with the commitment to details during our stay. It is the small things... and here are a list of a few I loved:

1. Complimentary drink upon arrival (with bathrooms conveniently located nearby). You arrive at a hotel after travel time, and the two things you need most are a) to relax and b) to use the restroom. This was perfect.

2. Water. We often found ourselves short on bottled water and running to the store to buy more. Here, however, we were gifted a huge jug of water and a dispenser to keep it in for convenience. We had so much we were filling up our water bottles upon leaving.

3. Footbath at Entry of unit. I would say about 25% of the places we stayed had this feature. Being able to keep the amount of sand in the room to a minimal level made walking across the floors just that more pleasant.

4. Ceiling Fan INSIDE of mosquito netting. This feature was AMAZING! I can't believe everyone isn't doing this. Without AC, it's hot... keeping a fan outside of your mosquito netting has little effect (unless you let the mosquitos in). INSIDE the netting though, we slept like (bug free) babies all night.

5. A Bottle of Tequila in the Room. We didn't actually use this, however the gesture is awfully cute.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank audrey c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaZebraManager, Manager at La Zebra Colibri Boutique Hotel, responded to this review, November 12, 2013
Thank you for sharing this experience with other travelers, i am sure your comments were very helpful for their future trips. As a manager , it gives me great satisfaction to hear these kind of things and we loved sharing your review with the staff . Looking forward to your next visit, greetings from all the team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about La Zebra Colibri Boutique Hotel

Property: La Zebra Colibri Boutique Hotel
Address: Km 8.2 Carretera Tulum-Punta Allen, Tulum 77780, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Tulum
#4 On the Beach Hotel in Tulum
#4 Family Hotel in Tulum
#5 Romantic Hotel in Tulum
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — La Zebra Colibri Boutique Hotel 3.5*
Number of rooms: 29
Official Description (provided by the hotel):
Situated directly on the beach in a historic former coconut plantation, the family-run La Zebra offers a vibrant and rustic destination among Tulum hotels, where authentic Mexican culture and cuisine infuse every facet of your stay. Escape to an intimate Tulum Mexico hotel best described as stylish and jungle-chic, with thatched roofs and colorful hammocks, coco palms swaying in the breeze, and warm Caribbean waters lapping at the shore just a few sandy steps away. ... more   less 
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Also Known As:
La Zebra Hotel, Tulum Hotel Tulum
La Zebra Beach Cabanas Hotel
La Zebra Beach Cabanas Resort
La Zebra Tulum

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