We stayed here for three days in the wake of Hurricane Ernesto. The staff were obviously very busy cleaning up after the hurricane and trying to get the hotel back in order. For this I give them full marks for, 24 hours after the hurricane, all was up and running once more.
The hotel is in a beautiful location and our room led right onto the beach. The rooms are very spacious, but very jaded, not very clean and not well-maintained - in desperate need of renovation. We found that we couldn't turn the main light off - turn the switch up and the light stays one, turn the switch down and the light stays on. The only way we could turn the light off was to wedge a bit of paper in the switch so it stayed half-way! We had hoped that the cleaner would notice when she cleaned the room, but she didn't. Please to say it was fixed when we reported it - but, come on, a working light should be fundamental in any hotel room and even more so when the hotel is not particularly cheap.
The bar staff were very pleasant and the receptionist very sympathetic, but the cleaner "accidentally took" my shampoo, which I think is unacceptable. The breakfast was below average considering how much the rooms cost - luke-warm coffee, under-ripe fruit, orange squash as opposed to orange juice (one of my pet hates and the sign of a hotel cutting corners). No wifi which was quite a surprise as we were at the end of a 15 day trip and all the previous hotels we had stayed in had it. Because of this we tended not to eat in the hotel as all the nearby restaurants had wifi.
- Official Description (provided by the hotel):
- Our hotel has 7 cabanas in its first construction stage, with 4 Junior suite type rooms each; we are located on the Tulum Coast, in the road to Boca Paila, right on the Punta Piedra zone, at only 7.5 kilometers from Tulum-Coba, 7 kilometers from Tulum Ruins and aproximately 1 kilometer from Sian Ka'an Biosphere Reserve. Surrounded by a relatively undisturbed tropical forest and set upon a beautiful beach, Los Lirios Cabañas Hotel is the perfect combination between forest conservation and sustainable eco-tourism, between the manglars, source of life for the sea reef. ... more less
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- Also Known As:
- Los Lirios Tulum
- Cabanas Tulum