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“One backpack is enough”
Review of Ahau Tulum

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Ahau Tulum
Ranked #10 of 95 Hotels in Tulum
Certificate of Excellence
GreenLeadersPlatinum level
San Diego, California
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“One backpack is enough”
Reviewed July 21, 2014

Tulum's "coastal zone" is an absolute paradise to vacation in. On one side of the one lane road are thatched roof hotels with small room counts, while on the other side are a series of small restaurants and shops, each better than the other. The construction is below the tallest palm tree, by unwritten agreement. The low room density means the place is not overcrowded or overly touristy.

Of the hotels built directly on the beach, none tops Ahau.

First, it has an amazing stretch of beach and central location along the beach road. You are steps away from all the best Tulum has to offer -- and you can walk there literally barefoot. Second, the hotel's common areas are immaculate, spacious, airy and staffed with some of the friendliest and most attentive people I have ever had the pleasure of interacting with. Not only do they bother remembering your name, but they unobtrusively seek you out to make sure your needs are satisfied. Third, the plantings and the beach sand around the buildings are lovingly cared for. It is even regularly sifted to ensure it is clear of debris. The first thing you immediately want to do when you arrive is kick off your shoes. You won't need them again 'till you get back in the Taxi to head home. Fourth, nearly every room and much of the common area include high quality hammocks inside which you can enjoy the most amazing naps in the constant soft cooling trade breezes that blow off the ocean. Fifth, this is one of the properties that actually serves food and alcohol directly on the beach and to your room. Sixth, many of the rooms have A/C (good in summer months), and those that don't are smartly positioned to allow for the cool breezes to flow through. Seventh, the furniture is comfortable; the sheets are super soft; the mattresses are top quality; there is cool water provided in the room; and the showers are good quality fresh water. Sound "standard"? Well, it's not. We had to stay at another hotel for a couple of days at the tail end of our trip and we got sheets that felt like sandpaper, and salt water showers. Eighth, the food is awesome; each and every dish on the menu is worth eating. Don't forget to visit the hidden away food stand for an awesome wrap. Ninth, the clientele is awesome. Great, super interesting people and families from all over the world many of whom are already coming back over and over again to repeat the experience, despite the hotel's young age. Tenth, you can curl all ten of your little toes as the massage therapist works out all your kinks right on the beach and then you can curl them again as you enjoy the super sexy beds with gorgeous mosquito netting that make you and your partner feel like you are cocooning yourself in a heavenly white cloud meant just for the two of you.

What was our typical day like? Wake up with the sun. Do some Yoga. Eat some breakfast. Take a nap. Dive into the ocean. Take another nap. Walk down the beach to the right and visit Quoqui Quoqui for a meal or drink. Walk further down for a dose of Mexican Beach Bar Scene at La Zebra. Come back to the Ahau sanctuary and talk with some guests or the staff for a while. Dive back into the ocean. Read a book in a hammock. Win a few rounds of backgammon borrowed from the common area. Take a refreshing shower. Pop across the street to Secret Garden or Hartwood for an unforgettable evening meal. Walk up the street to check out some of the awesome clothing and furnishings stores. Come back to the Ahau sanctuary to pass out. Wash, rinse repeat. Rent the catamaran for a quick spin. Visit the ruins. Body surf and boogie board. Surf. Walk the beach in moonlight. Lie on the beach and lose yourself in the milky way after the moon sets, as you let the super warm ocean waves lap at your feet. Look for animals, faces, and shapes in the little clouds at sunrise. Enjoy the silence of the ocean breeze. Exhale. Breath. Be.

Do not overpack. Make getting there just as delightfully easy as it is to be there by packing light. All you need is a bathing suit, a pair of shorts, a couple of t-shirts, a hat, and your sunglasses. That goes for both sexes. The shoes on your feet will take you through the airport, into the taxi, and up to the Ahau entrance where you can take them off until you checkout.

Room Tip: The "master suites" are killer. The "junior suites" although slightly smaller...
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  • Stayed July 2014, traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank Andrew A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arturo S, Gerente at Ahau Tulum, responded to this review, August 9, 2014
Hello!

We really appreciate that one of our guests takes the time to write such a detailed and nice review in this portal as this is one of the best tools we have to show our future guests where they are going to spend their next vacations. Also it helps most of our visitors to decide which the best place to stay is and with these kinds of reviews they will know it perfectly! We are proud to have guests as happy as you are with our vibe, food, facilities and service. We invite you to come back as soon as possible and be sure we will do our best and more to make you feel at home once again!

Warm regards,

Arturo Soto
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
New York City, New York
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 20, 2014

We just came back from Ahau Tulum, and I miss it already :) This was the best holiday we've ever had in our lives with my husband. First of all the staff is super friendly, everyone had the cutest smile on their faces which is not easy to find.. The moment you step into Ahau Tulum until the day you are leaving you are walking on the white sand, waking up to the beautiful ocean, eating the best food, listening to the coolest music,watching the stars at night on the hammocks, and relaxing on the beach with your super smoothie :) We feel in love with our room, the design, the deck, hammock, palm trees, the view, and of course the dogs! they were the cutest! There is really nothing to worry about your stay here, it's a heaven on earth!It also has the greatest location, close to all the coolest restaurants. We LOVED it, and already started planning for our next stay at Ahau Tulum!

  • Stayed July 2014, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank DUYGU K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arturo S, Gerente at Ahau Tulum, responded to this review, August 9, 2014
Hello!

It is wonderful to hear that our guests are ready to visit us again as soon as they live Ahau! We want to thank you for all the spectacular comments recently posted about Ahau. We feel very happy to hear that our staff was friendly and helpful and that you enjoyed the music, vibe and food in the hotel. The rooms are designed for the joy of our guests and to hear that you really enjoyed it makes us feel proud. Once again thank you and we will be waiting for you to come back soon!

Warm regards,

Arturo Soto
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 19, 2014

We girlfriend and I weren't able to stay at the hotel as it was booked but we still managed to spend almost every day there enjoying the beach, restaurants, and staff so I thought it appropriate to write a review.
First of all its located on the best stretch of beach in Tulum! The restaurant is excellent. Great food, great service, and an amazing view. The thing I want to share though is the little gem of a juice bar that also offers a small vegan/raw food menu that we discovered. It's a little pink hut, follow the signs for "raw food." Ask for Adam and he will hook you up with a killer smoothie, a fantastic juice, or excellent local coffee. Try the raw pizza and you will be hooked! He also offers amazing specials including coconut yogurt with passion fruit (Yum)! and vegan chocolate ice cream (to die for). In addition, he makes and sells the incredible chocolates free of sugar and dairy. I highly recommend you check it out if you are staying at Ahau or in the area!

Room Tip: Didn't stay in a room
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  • Stayed June 2014, traveled as a couple
    • Value
    • Rooms
    • Service
Helpful?
3 Thank Jasmine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arturo S, Gerente at Ahau Tulum, responded to this review, August 9, 2014
Hello!

We want to thank you for the great comments recently posted about Ahau. We are glad that even without been able to stay with us you had the chance to enjoy our hotel and restaurant and that our staff delighted you with good service. In addition, we are proud to hear that you enjoyed our raw food bar where Adan takes care of all our vegan or non-vegan guests as the food there is wonderful. Please try to book in advance for the next time you visit Tulum as we will be waiting for you anytime!

Warm Regards,

Arturo Soto
Gerente General
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los angeles
1 review
Reviewed July 17, 2014

My husband and I had our wedding here and we were so thankful upon arriving that we chose Ahau. The second you are there you feel at home. We were amazed at how every single detail was thought of and we couldn't find one thing we would do differently. The entire staff is nothing but warm and friendly (notably Jesus, Martin and Gerardo who were so wonderful and helpful) and if something is wrong they immediately correct it. They genuinely want to make your stay as best as it can possibly be. We walked the entire beach and saw nothing that even came close to Ahau's warmth, class and cleanliness. The rooms are amazing and the sheets and bed are so comfortable. Nisia, who planned our wedding, was so helpful and did an unbelievable job. It was everything we asked for and more and she was so great to work with. I only had one problem with Ahau- they make it so nice you do not want to leave! We look forward to our stay here again in the future!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mflippen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arturo S, Gerente at Ahau Tulum, responded to this review, August 9, 2014
Hello!

It is wonderful to hear from you! We are so happy to hear that everything went as you wished during your wedding and also we want to thank you for all the excellent comments about Nisia, Jesus, Martin and Gerardo as well as about our service and facilities. It is delighting to hear that we could connect with you and your husband as you felt the warmth from Ahau. We are very compromised about giving the extra mile to make things happens and we will be waiting for you when you decide to have your second honeymoon in Tulum!

Warm Regards,

Arturo Soto
Gerente General
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 17, 2014

We have stayed at Ahau a few times and each time we love the experience. Like staying in a small village with everything you need. The villas/rooms are beautifully designed by David one of the owners. The restaurant offer great food, drinks, juices and smoothies.. Sometimes we don't even leave the property. We just relax all day on the beach. Ahau is like a home away from home. We love it and look forward to our next visit.

Room Tip: We always get a beach front villa
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  • Stayed June 2014, traveled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Matthew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arturo S, Gerente at Ahau Tulum, responded to this review, August 9, 2014
Hello!

We want to thank you for all the great comments about Ahau, it is a pleasure to have guests that compare our hotel with their homes, for sure, this is your home and we look forward to see you back here enjoying this small Village with the food, drinks, juices, smoothies and beach.

Warm Regards,

Arturo Soto
Gerente General
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 16, 2014

The moment we drove down the street leading to Ahau, my wife and I knew we were in for something special. Our friends took over the entire hotel for their wedding. By far, the best wedding experience of our lives. We've been together 15 years so we've gone to many great weddings so this is saying A LOT!!!

The people, beach, food, water temp and views were all unbelievable. There seems to be something else here as well. Something spiritual that allows you to completely disconnect and heal all wounds. I felt a spiritual awakening that has given me so much energy for the past 2 weeks now that I'm back on the grid. The yoga room is something out of a movie. Best yoga of my life!!
I would highly recommend this hotel for your stay, wedding, or special event. Nisia Wasilewilz is an amazing wedding planner at the hotel and did an incredible job with the flow of all of the many events. Jill Engvaldson was amazing in welcoming guests in the hotel and always checked in to make sure we were having fun!! Had the pleasure of meeting the owners and not only were they BEAUTIIFUL on the outside, but were beautiful on the inside. I'm so grateful to this experience and can't wait to come back to my new home away from home!

  • Stayed July 2014, traveled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Bobby M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arturo S, Gerente at Ahau Tulum, responded to this review, August 7, 2014
Hello!

We love to know that our guests are willing to share their experiences in Ahau Tulum in this world wide tool because this can show in detail to a lot of our future guests to know where they are going to spend their vacations. We are also glad that Nisia and Jill surpassed your expectations as well as our staff, the beach, the food and the ambience of our hotel. We hope you can visit again to have a great experience here in Ahau Tulum. We are grateful to have guests that connect with our hotel in all different ways as you did!

Warm Regards,

Arturo Soto
Gerente General
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed July 15, 2014

I've been home for two days from Ahau Tulum and am even more annoyed by television than ever!!! Tulum is the perfect place to be a real "being", and Ahau excels at enabling such an experience. Of course, we loved the stunning architecture and soft, fluffy white sand beach and welcoming, enveloping, textured sea waters. Additionally, the staff was always smiling, attentive, and striving to do their very best to make our time there memorable and enjoyable. We may be missing some names here, but we are thankful for the kindness of Marco, Martin, Isaul, Jill, Ari, Pamela, and Rafael in making our time at Ahau a very special experience.
The location on the Tulum road is very convenient. The Ahau restaurant is very good, and there are several other excellent restaurants within easy walking distance. Really easy! Some shops are close by. The yoga space is stunning!!! overlooking the Caribbean! Wow! Such a beautiful place!

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank Robert K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arturo S, Gerente at Ahau Tulum, responded to this review, July 17, 2014
Hello!

When we read great comments and reviews about Ahau, we really feel that we are doing our job right, but when we read that Marco, Martin, Isaul, Jill, Ari, Pamela, and Rafael and the rest of our staff were always smiling, attentive and striving to do their best it makes us feel proud as this is always our goal. In addition, we are glad that you enjoyed our restaurant and Yoga studio as well as the beautiful Caribbean Sea from Tulum. We invite to come back and stay with us anytime soon! Thank you!

Warm Regards

Arturo Soto
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ahau Tulum

Property: Ahau Tulum
Address: Carretera a Boca Paila Km 7.5, Tulum 77760, Mexico (Formerly Esmeralda-K)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Bar / Lounge Beach Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#1 Green Hotel in Tulum
#4 Best Value Hotel in Tulum
#5 Family Hotel in Tulum
#8 On the Beach Hotel in Tulum
#11 Romantic Hotel in Tulum
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Ahau Tulum 3.5*
Number of rooms: 23
Official Description (provided by the hotel):
Ecological luxury Hotel with a Guest House in Tulum Beach in Mexico ... more   less 
Also Known As:
Ahau Tulum Hotel Tulum
Esmeralda k Hotel Tulum
Esmeralda k Tulum

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