First at all the hotel is placed at a nice location. The staff is very friendly and helpfull. The restaurant serves very good food and the service is super. We stay only one night, we went back twice to eat.
We got a junior suite on top level, spacious, great balcony with sea view. No wardrobe, just a wall-bar with few coat-hanger. The room is filled with light due to the big front window and the rear to window.....and yes is going to be hot. The small (noisy) ventilator over the bed will not help very much. We managed to let the front windows door open, despite it was quite windy. On the top of that we got a problem with the wc, which needed to be replaced the day after.
Ok, ok not so terrible, but for $200 at night definitly not ok. By check out we were asked at the reception for a review, which we gave with the same points above. The points were written down, so I hope a few improvement will be done.
- Official Description (provided by the hotel):
- Ecological luxury Hotel with a Guest House in Tulum Beach in Mexico ... more less
- Also Known As:
- Ahau Tulum Hotel Tulum
- Esmeralda k Hotel Tulum
- Esmeralda k Tulum