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“Ultimate romantic getaway”
5 of 5 bubbles Review of Zamas

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Zamas
Ranked #25 of 93 Hotels in Tulum
Certificate of Excellence
New York City, New York
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Ultimate romantic getaway”
5 of 5 bubbles Reviewed August 9, 2006

We stayed in one of the cabanas on the beach-side "beach front cabana private porch". We'd imagine it would have been a much different experience if we had chosen one of the ones on the other side.

Zamas is located in Tulum in the "zona hotelera" amidst many other cabanas and hotels, all varying in price and quality. Parking is available in the private parking lot across the street.

The cabana was very large and romantic. There is a private porch overlooking the beach, with waves crashing some fifty feet away. The porch has two double-sized hammocks, as well as chairs and a table. The main room of the cabana has a king-sized bed, desk, and couch. The bathroom is also large, about a third of the size of the main room. There is a large shower, as well as a sink and toilet.

The cabana is made to be very romantic and geared toward couples. The beach is in direct view from the windows in the room. The candles also add to the mood.

Of course, this is a cabana and as such, is not supplied with many of the luxuries of a nice hotel. Electricity is generated through solar panels and wind generators, and is only enough to power four light bulbs throughout the entire cabana. A fan over the bed can only be used at night. There is of course no air conditioning. Two hurricane lamps and candles are provided. There are no outlets available to plug in any devices.

The windows all have screens, though the thatch roof meets the walls leaving a large gap. The door and windows, similarly, leave gaps. As such, the cabana is open to all of the critters outside. A mosquito net is provided, though bugs still find their way through tiny holes or up from the bottom. During our two-night stay, we shared the cabana with several fauna including an army of ants that attacked our bag, biting ants on the bed, mosquitoes, and a spider so large that we at first mistook it for a crab. We learned not to leave any food or beverage containers around, and to keep all of our bags closed. The mosquito net also only worked if it was tucked in on all sides under the bed.

All of the water from the tap is saltwater, including the shower, though it is heated. This is not as bad a problem as it would seem, though we used bottled water to brush our teeth. A dispenser of potable water was available in the bathroom.

The restaurant was very good, serving Italian and Mexican food, including wood-fired pizza. Prices were higher than elsewhere in Mexico, but still decent by US standards. The sand was soft and daily raked, but the water was ripe with seaweed, driftwood, and a few pieces of garbage--not the best for bathing.

The staff was quite helpful. The cleaning person spent some twenty minutes in our cabana wiping down everything, including the floor by hand and sweeping all of the sand away. The crab-like spider we speared was surprisingly carried away by tiny ants.

If you are not skeevish about bugs, then this is definitely the place to stay.

  • Liked — Location, views, ambience
  • Disliked — bugs
  • Tips/Secrets — Tuck in the mosquito net on all sides; sleep covered
  • Stayed August 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank SagarMung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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558 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Eureka, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed May 30, 2006

My boyfriend and I stayed at Zamas for 3 days during my spring break. We are both in our late 20's and had a great time. We didn't have reservations but lucked out our first night with a palapa right on the beach. The room was cozy and cute. It was really warm but the room had cross ventilation and a fan that kept us cool. The other 2 days we stayed in a garden room which wasn't as good but still nice. We especially loved that hammocks on our porches. The food is amazing and we ate many meals here at Zamas. The people were all very nice and we made friends with the waiters. All in all it was a really great experience and I would definately recommend this place. IT was very artsy and well decorated. Had a very "rootsy" feeling. Awesome

  • Stayed March 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank MBierwirth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ireland
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 bubbles Reviewed May 13, 2006

In defence of Zamas re :previous reviews if you stay on the actual beach the cabanas are lovely-cabanas behind the resturant arent the best-across the road are for big groups or families and are not so romantic or quaint but are very spacious-also rustic is rustic and if you expect non sea water hot showers stay down in Playa del carmen or in a commercialised hotel.Zamas does not promise luxury more boho chic-it is a lovely place to stay.Also Im sure the beach is smaller after the storms all last summer/autumn-however it s a pretty beach and very clean.The restaurant is very good.

  • Stayed March 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank laplaya65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
2 of 5 bubbles Reviewed May 8, 2006

My group stayed at Zamas in March of 2006. Dissappointing is the only way to describe our experience. It wasn't horrible, but after all of the hype we expected something special. The restaurant- only ok; the beach- much better a few hundred yards further south; the rooms- some funny smells, poor ventilation, non-descript furnishings (some of which needed replacement or at least a good cleaning); the bathrooms- very clean, but the water coming from the taps is BRACKISH/SALTY and hot water is limited. The biggest surprise/shock: most of the rooms are across the street from the restaurant and the narrow, rather poor beach!! I am not sure what the NYTimes and T&L writers were thinking when they wrote their articles, but there are much nicer places to stay in Tulum. There is some sort of "Emperor's New Clothes" mentality going on regarding Zamas with traveler writers. It just isn;t that great, and I would not go back.

  • Stayed February 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 bubbles Reviewed April 24, 2006

Our family of four stayed at Zamas for several nights. First the good: The live music every night, the food, service and friendliness of the staff, the beach, the guide across the street who was an huge help for us in giving advice and setting up the various outings we wanted to do, the overall relaxed atmosphere. The bad: There was a strong smell coming from either the public bathrooms or the septic system when we first arrived, which our cabana faced. I tried to change the room and am normally not picky about stuff but I had booked this last November so expected a better cabana, am an avid camper, knew it was rustic, but the smell was hard to deal with. However everything was booked so I walked across the street and found incense to burn which helped. Also the winds shifted so by the 2nd day it wasn't as bad. I know this place has been written up in several magazines/books but I think it needs upgrading, especially after visiting the other hotels nearby which were the same price or cheaper. My husband and kids however absolutely loved it. There was a futzbol table in the back, and we all enjoyed eating and listening to the music, which was everything from hippie style bongo drums to spanish guitar. For trips in the area, try the Siian Khan all day trip with the local Mayan company, (it was awesome), Xel-Sha, and of course the ruins. Overall very relaxing but I would try another hotel next time.

  • Stayed April 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Unisys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 bubbles Reviewed April 22, 2006

We stayed at Zamas in April with our two boys (ages 9 and 13). Our experience couldn't have been much better. We loved our two-room cabana, which had a view of the sea through a palm grove, the restaurant was fantastic, and the hammocks on the patio were heavenly. We travelled in the area a bit, and were always happy to return "home" to Zamas, which never felt crowded or rushed; we loved the laid back, casual feel to the place. It's true that the beach is rocky in parts, but there was a wide stretch that had a sandy bottom where our boys spent hours swimming and body surfing.

I don't think that Zamas is for everyone, though. As others have noted, there's no staff dedicated to the cabanas (the restaurant serves as the "hotel desk"), and so folks who want the services of a concierege should look elsewhere. It does have a rustic quality, so people who would be freaked out by finding a small snake in their room or need fresh water to flow from the tap might not be comfortable. For us, Zamas was perfect, and we'd go back there iin a heartbeat.

  • Stayed April 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, NY
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed April 17, 2006

This hotel was exactly as we expected....rustic but still chic. The restaurant had great food that is certainly worth it even if you are not staying there. The waitstaff was super friendly. The cabana was clean and well kept. There is freshwater to drink and brush your teeth with. The beach is pristine though small. There is nothing much around so I would not recommend this for families as they are no distractions. The comments about music that other people have left are sort of true. It was almost irritating. Of course it end at around 9:30 but I would honestly have prefered the sound of the waves instead of off beat African rhythms. We stayed in Cabana 7 which is right next to the restaurant which means you hear everything from the restaurant. I would recommend a cabana a little further away. The location, right on the beach though was ideal. We did not notice the road which passes right there. See my pictures for the beautiful view. I would recommend this hotel as a romantic getaway for people who are willing to rought it a little bit.

  • Stayed April 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Cstoeckl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Zamas

Property: Zamas
Address: Carretera Tulum-Boca Paila Km. 5 | Zona Hotelera, Tulum 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Wheelchair access
Hotel Style:
#6 Luxury Hotel in Tulum
#12 Family Hotel in Tulum
#19 On the Beach Hotel in Tulum
#29 Romantic Hotel in Tulum
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Zamas 4.5*
Number of rooms: 18
Official Description (provided by the hotel):
ZAMAS is a boutique beach hotel situated on a strip of the Caribbean coast in Tulum. Inviting accommodations reflect a locally-inspired, organic architecture. Thatch roofs, stucco walls in beach-worn hues, and vibrant decor exude tropical warmth. Since it opened in December 1993 ZAMAS, with its hip beachfront style, has enjoyed an eclectic and international clientele of honeymooners, fashion professionals, artists, families, techies, and everyone in between. It is a quintessential hangout, mixing colorful urban roots with laid back local vibes and jungle ambience. The devoted clientele has spread the word and made ZAMAS one of the most popular spots in Tulum today. ... more   less 
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Also Known As:
Zamas Hotel Tulum
Zamas Tulum

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