I have been wanting to write this review since we left Tulum, but had not yet had the chance.... where do I start? The staff are amazing, so helpful, friendly, they go out of their way to make sure you're comfortable, that everything is Ok, aside from being very nice people. I cannot say enough nice things about them. Thank you Carlos, Ismael, Maria, Lijiana and Josè!
When we walked into our room (beachfront room) I was so in awe that I actually couldn't speak! It was so beautiful, every detail was thought of, from the furniture to the beach bag with towls, to the decor and water fountain, everything was perfect, and clean And not a bug in sight! It was just perfect. There's no air con but to be honest, the beach breeze is enough, and there are ceiling fans and other fans to help fight the heat. the beds have nets covering them so at night you don't get bitten (I advise no to use the bright lights of the rooms during the night to avoid attracting them in the first place). There was internet wifi and 24 hour electricity and hot water.
Encantada is directly on the beach so you have about 5 steps until you are directly on one of the most beautiful, paradise-like beaches in the world. You can have drinks on the beach and relax any way you like! I advise to book the room my husband and I stayed in, MAR, which was just amazing. My mother stayed in room SOL (single use) which was a little further back but still had a view of the sea through the palm trees and was also beautiful.
The resort is really quiet, more suitable for couples, definitely not for families with young kids. If you want a romantic, peaceful and enjoyable getaway then this is it!
The food is amazing too, we had our lunches and breakfasts there, and Carlos is just an amazing host.
Some people complain about the prices but, I have this to say. When you're at home, you can decide whether you want to eat at a "normal" restaurant or if you want something a little extra, better quality, better service. Well, it's the same with Encantada - you pay for the quality and the service. The resort only has 10 or 12 rooms I believe in total, so it's very exclusive. And the other guests want as much peace and quiet as you do, so you don't have that to worry about that either.
I absolutely loved it and would go back. I miss it! Thank you Encantada for the wonderful memories of Tulum.
- Official Description (provided by the hotel):
- Our luxuriously appointed, rustic Tulum cabanas sit on a secluded stretch of white, powder-fine sand where one can enjoy the view from your private deck, steps away from the crystal clear Caribbean waters. Up and down the coastline you will find a natural peacefulness, gentle breezes and the hypnotic sounds of waves crashing against the sand, all in the simple tranquility of Tulum. ... more less
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