We did three tours on our recent trip to Cancun and this was by far the best we did. Alfonso was amazing and made us feel very comfortable from the moment he picked us up at the Hotel lobby. He explained what we would be doing that day and we did exactly what he said we would. This tour is not for people who are afraid of heights or tight spaces. The tours are in very small groups, ours had six people in it. That makes it very personable and informative. We started with a trip to their facilities in Playa Del Carmen. There we dropped a couple people off and the other two people joined us to make our party of six. We had two tour guides one for my family of English speakers and one for the French Canadian couple who spoke French and English. They then took us to a jungle facility where we got ready to repel. Alfonso took time to explain everything and was always concerned with our safety. The tower was about 50 ft in the air thus the recommendation of not being afraid of heights. We then moved onto the Zip lines. They were very safe and I never felt like I or my family was in danger. They are also on towers ranging from 50 to 80 ft. above the ground. After the Zip Lines we changed into our swimming gear and were taken to a Cenote(underground cave with water in it) to swim. On our way Alfonso (Alf) explained how the Cenotes came to be and why they were important to the people in this area. We put on our snorkel gear and we went into the water. It was well lit and Alf made sure we were all safe at all times. He would also point out things of interest to us. This is a very confined space and if you have any problems with that then this is not a tour for you. The water is cold and space is tight but it was amazing. After that swim we were taken to the restaurant on the premises and feed a very good Chicken dinner with all the Mexican fixings you could want. The guides cleared the tables and we left for the last part of the tour. We went to a beach just a few miles away and did some more snorkeling, this time we got to see Sea turtles, All sorts of fish, Squid and even an Eagle Ray. The two guides always new where we were and made sure we got to see everything. This was by far the best tour we took this trip and mostly due to the tour guides. I would highly recommend to spend your money with this company and use them for all your tours. If the other tours they offered are as good as this one you cant go wrong with these guys.
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