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“Excellent!”
Review of Mama's Home

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Mama's Home
Ranked #2 of 121 Specialty Lodging in Tulum
Certificate of Excellence
Cancun, Mexico
Level 2 Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent!”
Reviewed April 30, 2014

We booked for 2 nights and ended up staying for 8...
Wasn't sure at first cos I had read some bad reviews on here from Mama's time there but the new owner Jose has this place running smoothly. Cheap, air con, sheets changed daily, computers with internet, BBQ, perfect location, and excellent breakfasts made for you each morning that are different every day but always satisfying.

Room Tip: The downstairs dorm at the back has less people to share a bathroom with (6 instead of 8)
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  • Stayed March 2014, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank ConMan85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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424 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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English first
Brighton, United Kingdom
2 reviews
Reviewed April 25, 2014

We (wife, 10 year old son and me) have just managed to tear ourselves away from Mama's Home. It's in a great location, just off the main strip in Tulum. Our room was simple but comfortable and given the price was great value. Unsually for a hostel it was also cleaned and tidied every day (which when you live with two world-class mess-making-machines like I do is most appreciated). The central court yard is really nicely done out and made a very relaxed space for socialising and generally hanging out. The kitchen was clean and tidy and there were a couple of internet-connected computers free to use. Free WiFi was also available (though this seemed to be pretty widespread throughout this area).

Breakfasts were included in the price we paid and what can is say? They were fantastic. Great bowls of fresh fruit or muesli, amazing stacks of eggy-bread and bananas, each morning was a welcome surprise.

What really made this place so special was Jose and his team. Jose is a lovely bloke and his attitude cannot be faulted. Nothing was too much trouble, from loaning us snorkelling kit to looking up the bus times to providing sightseeing advice. Always cheerful, always helpful, always available. The attitude was reflected in the other staff members we met. Although there were no other children in the hostel, Jose was as charming with my son as he was with us, even going to the trouble of setting up an impromptu table tennis table to keep the boy entertained. Getting beaten by a ten year old did nothing to dent Jose's good cheer.

This is a great hostel - we loved our time there and would cheerfully recommend anyone passing through Tulum to stop by and say hello.

  • Stayed April 2014, traveled with family
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    • Location
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Helpful?
Thank Chris R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 24, 2014

Just as the name suggests, this place was a real home. Super affordable, comfortable and with the most delicious breakfasts a traveler could ask for... Jose and Esteban made our stay here so welcoming that we ended up extending our time in Tulum. In a prime location right near town, the hostel would be suited to any kind of person, no matter what age or stage and the staff are so helpful with absolutely anything. Can't wait to go back to Mama's home one day!

Room Tip: I stayed in the dorm rooms, which were perfectly comfortable but if you have a few of you, it might...
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  • Stayed March 2014, traveled with friends
    • Value
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    • Service
Helpful?
Thank milenadambelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level 4 Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 24, 2014

Mama's home was undoubtedly the best hostel we stayed in during our 11 days trip along the Caribbean coast of Mexico.

The place was clean, comfortable, and had a very homely vibe to it. The staff were also helpful and friendly. Location-wise, it is located near many f&b places with different price-range so it can fit travellers of all budgets. Also within 10 minutes walk to the bus terminal.

Best thing about Mama's home is the breakfast! OMG it was super good. We had omelet with fruit the first day, and crepes with mangoes, strawberries and more the second day.

I highly recommend Mama's home!

  • Stayed April 2014, traveled with friends
    • Value
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Helpful?
1 Thank justhinksiau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed April 20, 2014

This is a really great place to stay no matter what your age or nationality. The communal areas are attractive and comfortable, the rooms are clean, the location is good and the staff, particularly Jose, are really friendly and helpful - nothing is too much trouble. Breakfasts were the best we had anywhere and the whole atmosphere of the place was really warm and friendly. We loved it!

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Diana T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviewed April 15, 2014 via mobile

our plan was to travel through yucatan for two weeks. After the first night and the following breakfast we decided to stay at mama's home and all the great people, most of all José for the whole time He is such a friendly, nice person and recommended us awsome daytrips and the best beaches.
The staff makes sure that the rooms and the whole hostel is very very clean and that there is a everyday changing, awsome, muy rico breakfast!

Situated in the middle of tulum Mamas home is the perfect base to do a lot of things! We went diving - not only in the ocean but also in the cenotes nearby. If you decide to go to siaan khan or coba, ask for Frank THE guide. He's worth every penny - we had two inspiring days with him in coba, the jungle, the laguna and the reserve.

So don't hesitate and book you room at mamas home, you'll have the best time you can have in tulum there!!!

Stayed March 2014, traveled with friends
Helpful?
Thank Julia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
Reviewed April 10, 2014

We LOVED our stay at Mama's home. We booked Mama’s home only days before our arrival, and when we got there we didn’t want to leave. It ticked all the boxes! Affordable, comfy beds, great location and deliciousssss breakfast. Jose and Esteban was so relaxed and very helpful. We ended up extended our stay because we loved it so much. I highly recommend !!

Room Tip: If you are travelling in a group, a private room might be a better option. the beds are huge and roo...
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  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beldempsey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mama's Home

Property: Mama's Home
Address: Calle Orion sur Entre Venus y Sol Oriente 316, Tulum 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
Ranked #2 of 121 Specialty Lodging in Tulum
Price Range (Based on Average Rates): $
Number of rooms: 9
Reservation Options:
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