We stayed for two nights at Luna Llena Tulum and was the worst hotel of all our journey through Quintana Roo.
Initially a hotel far from everything. We had car and it was still very far. The street of the hotel with many big holes and very difficult to use.
We did not even check in and check out. Simply, the security guy gave us the room key and we never saw the reception girl.
Reasonable room. We stayed in the third floor. No elevator. Very difficult to take the suitcases to room. Small bed and bad. My brother was in a room with a shower next to the bed and the rest of the bathroom in the hallway outside the room. Very uncomfortable.
Breakfast awful. There was no one to assist you.
The only positive point was that the Luna Llena guests could use , during the day, the Hotel Maria del Mar, in the Tulum Beach. But there's lots of Beach Clubs in the beautiful Paraiso Beach.
Anyway, I don't recommend. A careless hotel, terrible brakfast, terrible bed, very far from everything and practically without any service.More
- Free parking
- Visit hotel website