We thougt we were on candid camera several times - no one at the reception when we came so we waited for 20 min. No 'sorry for waiting', but we felt that the manager was annoyed over us coming. He almost ran ahead to the room and still with an attitude of him being irritated over having guests coming. The surroundings are beautiful though, but we could almost only focus on the bad welcome. The day after we rented bikes, and one of the ties was flat when we tried it out. The management then did not belive that it was broken in advance (but we kept saying that we had not damaged the bike). We then got the message, that we could fix the bike on the gas station - but NO! We payed for the rental so we insisted to get a new. We noticed that other guests got a smile once in a while, but we did not. We left a day earlier, it was NOT worth spending our loved vaccation time on this place. Breakfeast was not included, but it was a good breakfeast. The rest of the staff was friendly. The cabins are very romantic.
- Official Description (provided by the hotel):
- Born from the green of its surroundings and the authenticity of its structures. Green- Tulum Cabanas& Gardens, in the heart of Tulum, the last virgin stretch in the Riviera Maya. The hotel has 13 artisan cabanas with two floors, a total of 26 rooms. The surroundings are unbeatable, a natural paradise of flora and fauna, with secret nooks were one can devour a book, chat by candle light or simply close your eyes....and feel the Mayan magnetism. The swimming pool makes the hot sunny days a desired element, in order to dive into the cool water, take a "siesta" in one of the sun beds and ask for a cocktail at dusk. ... more less
- Reservation Options:
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- Also Known As:
- Green Tulum Cabanas & Gardens Hotel Tulum
- Green Tulum Cabanas And Gardens