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“Paradise !” 5 of 5 bubbles
Review of Hip Hotel Tulum

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Hip Hotel Tulum
Ranked #33 of 91 Hotels in Tulum
Certificate of Excellence
Milwaukee, Wisconsin
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Paradise !”
5 of 5 bubbles Reviewed March 27, 2014

Paradise !

We have stayed at The Hip Hotel each time we have went to Tulum, it’s amazing. If you’re looking for a big resort with many pools and restaurant’s this is not the place for you. If your high maintains and demanding go someplace else, if you want a quite laid back atmosphere it’s perfect. The location is great with many other small resorts around to check out. The beach is one of the best in the world.

Room Tip: Beach Front are the best.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Alicia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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397 reviews from our community

Traveler rating
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    25
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
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  • English first
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English first
Los Angeles, California
2 reviews
5 of 5 bubbles Reviewed March 25, 2014

We loved Hip Hotel! The location of the hotel is along a stretch of Tulum filled with tons of restaurants, other boutique hotels and a gorgeous white sand beach. The rooms are clean, simple and located steps from the beach. The staff was friendly and helpful - we were having trouble with our lock and they sent someone over right away and had it fixed. We ate a few breakfasts at their restaurant and were pleased with each meal we ordered (Huevos Rancheros were delish).

There was no AC (but the ceiling fan worked great) and Wifi was spotty so if you need those types of amenities you might not be pleased with your experience. But if you are looking for lovely simplicity in gorgeous Tulum, you'll be happy here!

  • Stayed March 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Adriana K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed March 23, 2014 via mobile

At first we were very happy but the week went on we were very disappointed. They had a wedding there on our last night. It started at 4 and went on until 11:15. We came home early from dinner to enjoy our last night in peace, we couldn't get to sleep until after 11:30. Very inconsiderate of their paying guests. The music/base was so loud it ruined our whole night. The staff was not very friendly and forget wi-fi. That never worked. Kept saying it was down. But in truth the music/wedding ruined it for us. We paid a lot of money and the staff never told us there was going to be a wedding and the noise level, that the restaurant/bar would be closed off to paying guest. The next morning the manager blamed the staff for not telling the guest about the wedding. She was just passing the buck. Horrible experience.

Stayed March 2014
Helpful?
2 Thank Kat W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed March 21, 2014

I was staying down the beach and hip hotels music was so loud our room was shaking. I walked over to ask them to please turn it down and they said they would talk to the manager. If you're coming to Tulum for peace and quiet and to hear the ocean at night don't go there. They totally ruined my last night with their bs bass. I don't know why the other hotels dont stage a formal protest. They are so selfish :(

Stayed March 2014
Helpful?
4 Thank ammirite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed March 16, 2014

Hip Hotel is a wonderful beachside paradise! We stayed in a gorgeous ocean view room for several nights, which was comfortable and clean with a very large bathroom. We fell asleep to the sound of the waves, and awoke to sunshine streaming through the window. We enjoyed the hammock outside our front door when we wanted to get some shade, and it was a very short walk to the private, uncrowded beach. The breakfast that was included in our stay was delicious, and the staff was friendly & helpful. Hip Hotel is a short walk to some other hotels where you can have lunch and dinner. We also used the hotel bike rental to take an enjoyable day trip to the Tulum Ruins. I really can't say enough good things about our experience @ Hip Hotel. We hope to go back soon!

Room Tip: Ocean view cabanas are worth the extra cost!
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  • Stayed March 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank amandadb123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville, Kentucky
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed March 12, 2014

A lovely, friendly, charming spot right on the sand. The staff was accommodating, the food was excellent, the room was comfortable, the location was a bit off the beaten path. I hope to go back to Tulum and will definitely return to the Hip Hotel.

Room Tip: Ask for the rooms right on the sand….there are three ON THE BEACH (13,14,15)…..
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  • Stayed January 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank needabreakasap101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed March 10, 2014

The reservation process at Hip Hotel was not the greatest but in the end it all worked out. The only room left was a pricey room on the beach which has a spectacular view of blue sea and white beached.

The room is basic which we expected but I do not expect to have very thin cheap bath towels, beach towels you have to get from reception , no comfy chair to sit in only a hammock on the porch, no wifi spot which actually works at a normal speed. I do not mind if there is a space you need to go to but any larger documents it can not handle. The showers trickled water but the organic shampoo I did enjoy. The maintenance is a very sorrow affair in general. As expected the rooms are basic no TV, telephone, AC all things you do not need but when you charge these higher prices you do expect some comfort to hang out.

The beach has very little to no service. The furniture is poor and you do not even have a table to put things on.

The service at this property is basically not the greatest. The reception desk was Ok but the restaurant each day for breakfast was a pain top go through. Aking for things over and over again, not getting what you asked for and the same was on the beach. It seems very disorganized in general to the point we went next door for breakfast as it was unbearable.

I would not come here again as we saw other properties in the sea and there are plenty to choose from. I have to say that in general the service at most places is not the greatest even though I understand you are in a chill out place.

Room Tip: Would recommend a sea front room as there is a good breath. The rooms behind could be stifling hot i...
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  • Stayed March 2014, traveled with friends
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank rearthlondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hip Hotel Tulum

Property: Hip Hotel Tulum
Address: Carretera Tulum - Boca Paila Km 8, Tulum 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
#23 On the Beach Hotel in Tulum
#33 Romantic Hotel in Tulum
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hip Hotel Tulum 3*
Number of rooms: 30
Official Description (provided by the hotel):
With 22 rooms, our oceanfront hotel has a wide beach of white sand and crystalline sea, peaceful garden with palm trees, Restaurant-Bar oceanfront Mexican fusion cuisine - Gourmet, Lobby Lounge with Bar - Bar with free internet connection (WiFi), Free Parking, Bar Beach and highly trained staff will do everything to make your stay fabulous.Some days are blue and calm, the waters warm, delicious ... Some days are cloudy, with big storms, even when it seems that the ocean is going to devour the birth of a new day full of sun and heat.All rooms, located just steps from the beach, have a king size bed, some with sofa bed, ceiling fan, 24-hour electricity, closet, safe box, private bathroom with shower, screened windows and balconies or terrace with hammock. Spectacular beach of soft white sands and calm seas • reclining beach chairs with umbrellas, palapa • Beach bar with international drinks and cocktails • Beautiful gardens with palm trees on white sand • Restaurant - oceanfront outdoor terrace and panoramic view • Coffee-bar in the Lobby • Free parking • Free Internet access in the Lobby Cafe-Bar • Currency exchange at reception • Transfers to / from Cancun airport can be hired on reservation • Laundry on request • Medical service on request Other Amenities:Car rental on reservation Massages by appointment, hotel marketing by aliveunique ... more   less 
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Also Known As:
s And s Hip Hotel

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