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“Paradise on the beach”
Review of Coco Tulum

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Coco Tulum
Ranked #4 of 81 Tulum B&B and Inns
Certificate of Excellence
snowmansam
Level Contributor
63 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Paradise on the beach”
Reviewed April 26, 2011

Beautiful, clean cabanas right on the beach. The communal areas and bathrooms are well looked after and clean. There are plenty of eating options on the beach and Tulum Pueblo is a short collectivo/taxi ride away for much cheaper eats. This place really does sum up eco-chic, so if you want to save the planet (or tell your friends you do) and still want to feel comfortable stay here.

  • Stayed March 2011, traveled as a couple
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Helpful?
2 Thank snowmansam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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St. Pete Beach, Florida
Level Contributor
73 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed April 16, 2011

Coco Tulum is a cozy, very laid-back place to stay. All units are brand new, as they opened up not so long ago.
The tower was nice, but very hot. You get a nice breeze at night, but bring the bug spray if you are planning to sleep with open windows. The front desk staff is average, not really friendly except Andrea, she was cool. The housekeeping ladies are very sweet, and they did really good job keeping the place nice and clean. I would recommend this hotel, check out the sister resort Azul, they have a nice restaurant with delicious breakfast.

Room Tip: stay in the tower if you want your own bathroom
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  • Stayed April 2011, traveled with friends
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Helpful?
1 Thank houliganski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 29, 2011

The rooms at Coco Tulum are extremely basic yet possess a simple, homely charm. We chose to stay in Tower 2 for the first night, the view was breathtaking, but i found sleeping to be an issue.. I can warn that if you need it to be cold in order to sleep, travelling in February to a resort without air-con or fans isn't ideal. Attempting to open the windows to utilise the sea breeze was met with the windows constantly slamming, thus further frustrating my horrible sleeping experience.. However, my girlfriend was less bothered by the heat, so it is clearly a subjective issue.

We moved to a garden cabana for night 2, which was the next hut back from the beach cabanas so we would suggest that the beach cabanas aren't really worth paying the extra money when you're right on the beach either way. The communal bathrooms were clean, quiet and well lit, located just a short stroll from our cabana.

We ate breakfast and lunch at Playa Azul, the sister resort a 2 minute walk away.. The food was nice, cheap and we were a little disappointed it wasn't open for dinner during our stay. The first night we ate dinner at a local mexican place, about 15 minute walk away, serving basic, traditional mexican cuisine at very reasonable prices, which provided a perfect grounding for the delicious food that Mexico has to offer!! The next night we ate at an Italian restaurant, Posada Margherita, located just 5 minute walk away. It was very nice, yet quite expensive for our limited budget! But it was definitely worth our recommendation.

Overall a great little spot right on the beach, simple enough but with comfortable beds, good wifi and quaint cabanas right on a beautiful beach. And we loved the Tulum ruins! Only a few minutes away.

  • Stayed February 2011, traveled as a couple
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Helpful?
1 Thank emg43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Level Contributor
71 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed March 23, 2011

After spending many weeks researching for a place to stay in Tulum on TripAdvisor my girlfriend and I decided on the ocean front cabana at Coco. We wanted something that was on the beach at a decent price and Coco fit all the criteria. Once we arrived we knew that we couldn't have chosen a better place. The staff keep the grounds immaculate and although basic the room was very comfortable. You can't beat falling asleep to the sounds of the waves on the beach and opening your doors to a beautiful sunrise in the morning.

Initially we were concerned about the shared bathroom but once we were there it didn't matter. They are private with excellent water pressure and like everything else at the hotel it is very well kept. The cabanas are very basic but comfortable. It would be a nice addition for them to include a fan since it can get hot under the mosquito nets. We loved our private hammock and spent many hours reading and watching the world slowly pass by along the shore.

All and all, I think it takes a certain type of person to enjoy their stay at Coco. I would relate it to luxury camping on one of the most beautiful beaches you can imagine. For what you get I think it is pretty steep at around $70 a night for a cabana without a bathroom or fan. However, you are paying for the location and it can't get much better than right on the beach. I would recommend it to any of my friends and if you are looking for something trendy, well priced and in a great location look no further. Coco is your place.

Some recommendations to management:

-think of adding a basin in front of the cabanas for guests to wash their feet before entering their rooms. After taking a shower and walking back to your room it is impossible not to get your feet sandy and it isn't enjoyable carrying the sand into your bed
-think of adding a fan or giving guests the option to add one to their rooms
-rethink the complimentary breakfast at your sister property. Although it was free, it was more of a joke to be presented with two pieces of toast and a small coffee. It would have been better not to have even received breakfast and we didn't return after the first time

Thank you for a great stay and keep up the good work! I look forward to seeing Coco as number one next time I return to Tulum.

  • Stayed January 2011, traveled as a couple
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Helpful?
3 Thank BostonEsan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdrianSola, Manager at Coco Tulum, responded to this review, March 28, 2011
Hello,

I really appreciate your review and your comments.
After reading it I would like to inform you we´´ve already programmed the construction of basins in each cabana so it will happen in the next days.
About putting a fan in each room I would love to do it but honestly it´s not possible because as you know Coco works with aeolic and solar power so if we add a fan in each room we would have inconvenients cause the electricity wont be working all day long like it is right now.
Anyway we´re checking different options to offer more comfort to our guests.
Finally about breakfast at Playa Azul we´ve already made changes on it, and right now I think we´re giving a better service and I can confirm you this because of the guest´s comments we are having during these days.
Truly regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed March 17, 2011

From reading the guides we didn't quite get the difference between Tulum Town and Tulum Beach. We stayed in town and did the tours and really enjoyed it but for the last few days of the holiday we decided to rent a cabana on the beach and Coco Tulum was recommended.
The beach cabanas are very simple, a shed, a bed, a shelf and an electricity point but what more could you want.
There is a large shared bathroom which was very clean and virtually always empty.
We were in a garden cabana and the wifi was fine.
Getting back into town is simple as you can get a taxi very easily and they are very cheap (approx £2.50 each way) as we found the food in town considerably cheaper than on the beach strip.
The Coco recommend the Playa Azul to eat at but we found it very very expensive and not exactly generous.
Simply put, if you want escape and a reasonable price and a gorgeous piece of beach then Coco Tulum is the place.

  • Stayed March 2011, traveled as a couple
    • Value
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Helpful?
1 Thank Johnnie007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed March 14, 2011

CoCo is a magical place that gives you everything you need for an amazing vacation in Tulum. The pictures on the website are very accurate and show exactly how nice these cabanas are.

The entire facility is very clean and well-maintained and the staff is helpful when necessary and leaves you alone otherwise. The sand is well-raked at least daily and watered down when it's windy. The cabanas are cleaned daily, with changes of linen and towels upon request. The shared bathrooms are the nicest I've ever seen--extremely large and clean, and there's never a wait for a toilet or shower. And despite the fact that the cabanas are close together, during our stay all of the guests were very quiet and congenial.

The only drawbacks: one night the hot water wasn't working, but given the fact that the electricity is largely generated by wind and sun some hiccups are to be expected. The storage space in the rooms could be a little bigger, with some extra hooks for towels and swimsuits. The Playa Azul has very good coffee and service, but meals are a little pricey (80 pesos for continental breakfast).

Other than that, this was a great home base for a vacation in Mexico. Rent a car and take advantage of the area--the Coba ruins and seeing a sea turtle while snorkeling in Akumal were highlights, as were exploring the many dining options along the beach and in town.

Wish we were still there!

  • Stayed March 2011, traveled as a couple
    • Value
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Helpful?
1 Thank Kate208
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
san francisco
1 review
Reviewed March 13, 2011

We had a beach front bungalow which was cute and cozy. You can stay just about anywhere on the white sand beaches of Tulum and be in bliss and Coco Tulum's beachfront bungalows are situated right on prime real estate. The shared bathrooms were a short walk and they were clean and provided camping chic charm. I'd highly suggest bringing a flashlight since it can be dark at night at all times. I've stubbed my toe several times in Tulum at night. The beds are fine but the pillows could be updated. It can be windy in on the beach and you tend to get a lot of sand blowing in your room- but that's part of the drill. The WIFI is weak unless you're at the front desk and the restaurant is a short 5 min walk to the property next door, but is not on the property.
Beachfront in Tulum is the way to go and I think Coco Tulum is a great choice. I've stayed beachfront at Retiro Maya and Il Cielo and I'd say that Coco Tulum ranks 3rd out of the 3. #1 being Retiro Maya but they've gotten pricey.

  • Stayed February 2011, traveled as a couple
    • Value
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Helpful?
Thank summersf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Coco Tulum

Property: Coco Tulum
Address: Carretera Tulum Boca Paila km 7, Tulum 77780, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Bar / Lounge Beach Free Parking Restaurant Room Service Spa Suites Airport Transportation
Hotel Style:
Ranked #4 of 81 B&Bs / Inns in Tulum
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Coco Tulum 2.5*
Number of rooms: 43
Official Description (provided by the hotel):
Coco Tulum Hotel is a boutique hotel at Tulum beach where you will find comfortable and stylish cabañas located a few steps from the ocean. Coco's restaurant, Juanita Diavola, churns out fresh pizzas from our brick oven and smoothies of fresh juices. The pasta is handmade in our kitchen, and the chef serves specialties like tuna and beef carpaccio. The relaxed ambience is perfect to sit with a glass of wine or meet some fellow travelers at the bar. Designed as an eco-village Hotel, we generate enough electricity to power all fans and low-wattage lights of the Hotel - much more would only contribute to the end of the world. Our two wind turbines and 24 solar panels generate more than 14,000 watts x day. ... more   less 
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