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“The most relaxing vacation of my life.”

Review of Casa Buena Suerte

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Excellent
80 reviews
Palapa al Fresco
Palapa Interior
Soaring Ceiling
Champagne Breakfast in the Palapa
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Overview
Rental Home -
6 Bedrooms, 8 Bathrooms, Sleeps 17
Tulum, Yucatan Peninsula

Reviews from our community

Excellent - based on 80 reviews
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Reviews from our community

Gina R
Philadelphia, Pennsylvania, United States
1 review
“The most relaxing vacation of my life.”
Reviewed May 16, 2013 for a stay in May 2013

We arrived at Casa Buena Suerte with a group of 6 adults and 3 kids ages 6-9. As we were treated and shown around by the lovely Hugo we couldn't get over how beautiful and well thought out the whole property is. The staff is fantastic, the chef service and food was WELL worth the expense of not having to cook for a large group. Delicious. Just as important was how much fun the kids had in the pool and in the bay. Iguanas and various types of crabs added to their fun. Each bedroom was so comfortable with with its own lovely bathroom. I cannot say enough about this special place!!

Date of stay: May 2013
How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The outdoor space, the food, the staff
Traveling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
May 15, 2013
Thanks Brian. The staff enjoyed having your group at the villa as much as you enjoyed being there. We hope to have you join us again. Best Regards. MK
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new york city
Reviewed March 31, 2013 for a stay in January 2013

Date of stay: January 2013
Value Rooms
Location Cleanliness
Check in / front desk Service
Would I recommend this vacation rental to my best friend?  
Recommended for:
Older travelers Luxury-minded travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
aliasJupi...
Basel / New York
Level 5 Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Beautiful house, great vacation”
Reviewed March 4, 2013 for a stay in February 2013

We just spent a week at Casa Buena Suerte. We were a mixed age group: from 70+ to a 10 month old. We all had a great time. The staff is extremely attentive and willing to please, and that is a lot to say with so many different wishes. Hugo solves every wish you come up with, José cooks so well, you never want to go elsewhere. Sofia made our breakfasts perfect: from freshly pressed orange juice to real "huevos rancheros" with freshly made tortillas (Hugo again, he finds ANYTHING you want) plus she kept the house perfectly clean. Aurelio kept the grounds spotless, from sunrise to sundown, no matter how strong the winds. He also got fresh coconuts for the youngsters. In one word, this was a vacation in paradise!

Date of stay: February 2013
How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The food! well, the house is very nice and comfortable, the staff....
Liked least: Internet connection is average, either it cannot take too many users, or is not fast enough.
Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Mar 3, 2013
with guests coming from Switzerland and New York we are so happy to hear that the experience was great for all. Thank you Maria!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
KS
Reviewed February 22, 2013 for a stay in February 2013

Date of stay: February 2013
Value Rooms
Location Cleanliness
Check in / front desk Service
Would I recommend this vacation rental to my best friend?  
Recommended for:
A romantic getaway Luxury-minded travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Feb 22, 2013
Thank you Bill. Glad you had such a wonderful time!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
DebD232
Altoona, Pennsylvania
Level 5 Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Not a care in the world...”
Reviewed February 22, 2013 for a stay in February 2013
1
person found this review helpful

Both the main house and palapa were very nice with incredible views. The staff is amazing. Hugo, Sophia, Jose, Amalio, Aurelio and Nicole could not have been more attentive to our needs. They really made this a care free vacation.

Date of stay: February 2013
How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The staff.
Liked least: The beach was a little too rocky and there was way too much seaweed for the kids to play in the water.
Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Reviewed January 4, 2013 for a stay in November 2012

Date of stay: November 2012
Value Rooms
Location Cleanliness
Check in / front desk Service
Would I recommend this vacation rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Jan 4, 2013
Thank you Leigh; we are so glad that you and the triplets had a good time. The staff really enjoyed them too!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
CA
Reviewed December 27, 2012 for a stay in December 2012

Date of stay: December 2012
Value Rooms
Location Cleanliness
Check in / front desk Service
Would I recommend this vacation rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Dec 27, 2012
Thanks so much Diane. So glad you enjoyed the sea life!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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