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“House Wonderful, Staff Amazing, Location Perfect!”

Review of Casa Buena Suerte

The pool as seen from the beach
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The pool as seen from the beach
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Excellent
77 reviews
The pool as seen from the beach
Trip Advisor Top Vacation Rental
Dining Room
Our Beach at CBS
Bedroom Suite
CBS Beachfront
Outdoor Living Room
Living Room with 2-story ceiling
Living Room From 2nd Floor
Bedroom Suite
Bedroom Suite
Bath Suite
Entry Facade
The Pool Looking out toward the Caribbean Sea
Poolside
Poolside
Nighttime from the beach
CBS facade out 002
CBS ocean views
The Palapa
Palapa al Fresco
Palapa Interior
Soaring Ceiling
Champagne Breakfast in the Palapa
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Overview
Rental Home -
6 Bedrooms, 8 Bathrooms, Sleeps 17
Tulum, Yucatan Peninsula

Reviews from our community

Excellent - based on 77 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
English first
French first
Portuguese first
Any
English first
Dino P
Layton, Utah
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“House Wonderful, Staff Amazing, Location Perfect!”
Reviewed November 28, 2011 for a stay in November 2011
1
person found this review helpful

We stayed at the Villa with a group of 5 couples. Every day exceeded the one before. The house was beautiful from top to bottom. Meticulously cared for and decorated. Each bedroom suite was equally comfortable and enjoyable. The Property had all the benefits of an all-inclusive resort with the privacy and flexibility of being home. The staff was willing to cater to our every need and went out of their way to make a birthday celebration extremely special. Hugo was there to greet us with a smile and frozen pina coladas and continued to see that all of our needs were meet throughout our stay. Sophia started our day off right with fresh juice and breakfast. The crowning glory was Jose and his assistant who made each meal a 5 star dining experience. Not only were the meals delicious but they were prepared with love. Not to be forgotten was the beauty and serenity of the beach and surroundings. Having Massages on the beach in front of the palapa was a slice of heaven. We each left a piece of our heart at Casa Buena Suerte and took with us memories that will last a lifetime. Marc the owner is to be commended for his professional and courteous manner in which he handled everything from initial inquiry to departure day and check-in's during our stay. No detail was left undone. We can't wait to return someday soon.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Jose and the meals he prepared.
Liked least: Not being able to flush our toilet tissue.
Traveling group: With Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Reviewed October 12, 2011 for a stay in August 2011
1
person found this review helpful

Traveling group: Family with young children
Your age range 45-54
Would I recommend this vacation rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
doylestown pa
Reviewed August 13, 2011 for a stay in July 2011
1
person found this review helpful

Value Rooms
Location Cleanliness
Check in / front desk Service
Your age range 45-54
Would I recommend this vacation rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
jack18938
New Hope, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Wow, Over the TOP!!, no detail overlooked, Amazing”
Reviewed August 1, 2011 for a stay in July 2011
1
person found this review helpful

When I arrived and walked thru the gate I was overwhelmed with the beauty; both the house and the setting were a perfect marriage. Everything from the fabulous pool with the azure blue tile, the amazing beach with regal views, the roof top patio perfect for cocktails and watching the sunset or the lightshow of a storm, the exceptional design and furnishings of the main house to the very attentive staff who were always there when needed, but you never felt there were hovering or intrusive. Well worth every penny and more. Will definitely return. Hats off to a real class act. Thank you

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: arriving
Liked least: leaving
Traveling group: With Friends
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CO
Reviewed August 1, 2011 for a stay in June 2011
1
person found this review helpful

Value Rooms
Location Cleanliness
Check in / front desk Service
Traveling group: Family (extended)
Your age range 25-34
Would I recommend this vacation rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
MJDRN
Philadelphia, Pennsylvania
Level 5 Contributor
65 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Más allá de exquisito”
Reviewed July 31, 2011 for a stay in July 2011
2
people found this review helpful

Casa Buena Suerte undoubtedly surpasses most if not all of any upscale choice of a Riviera Maya villa experience. From the meticulous and artistic design of her architecture to the pallette locale of Soliman Bay, the oppurtunity of living this dream holds no contest for travellers to Mexico who want the best, and yet enjoy a natural and unpretentious getaway. It's true, the photos do not lend justice to being there. Exclusive and secluded, Casa Buena Suerte transports one to an incomparable and personalized paradise -- from the daily wake-up call of the black "mirlos" to the predawn tropical rain showers to the lulling breezes of the Caribbean sea and the quiet rustle of swaying palm trees -- each moment contained its own magic, each senses' appetite satiated in wonder and beautiful calmth and peace. The mission design of the building is like a painting in visual glances from up on the rooftop deck to peering down the walkways from the sea. Except you are IN the painting! For those who prefer true beauty in art and culture, Casa Buena Suerte will not disappoint. We were mesmerized from the moment of our arrival by both the exterior and the interior design. Every room displays unique charm. Every bedroom suite retains its own flair where no one argued over which room to occupy as all of them are gorgeous and luxurious -- , and of course the palapa is a special place at the beachfront, perfected with true island feel. The cultivated yet natural landscape, and the accommodations allowed each passing minute to peel away the layers of the stresses of daily living stateside, -- and most appreciated, -- slowed the sands of time. The employed staff were gracious, always available and yet non-intrusive. We had many laughs and learned much from them. The amenities were top-notch, the food sublime. The views of the bay, and walks to the points enriched the experience. Along with kayaking and snorkeling, these were inspiring and invigorating activities without having to leave the bay. Needless to say, the infinity pool was simply divine and refreshing after sunbathing on the beach or the seaside deck. The property's owner obviously takes great care in providing guests with impeccable service, safety and comfort. The property manager/ concierge Hugo was protective, interpretive, smart, and ever-accommodating -- brimming with honest and value-conscious advice when planning excursions. Our delightful housekeeper, Sofia, provided a relaxing nuance while maintaining a clean environment and prepared simple, but wonderful, breakfasts. Her "cantarinas" were endearing to hear. The chef was both humble and masterful at preparing local and international culinary requests. His incredible pico de gallo was a staple at every meal. The Mayan Chicken was out of this world as well as his expertise at preparing fish dishes. The pool and beachman Aurelio was dutiful and always had a smile in passing. With great thanks for a stupendous time, I have to say, the best vacations are the most diffiuclt to end and I admit a solemn tear emerged as we pulled away to leave this gorgeous paradise adventure. Thank you Casa Buena Suerte. Vamos a volver!

Value Rooms
Location Cleanliness
Check in / front desk Service
Traveling group: With Friends
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Young singles Friends getaway
A romantic getaway Luxury-minded travelers
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jul 30, 2011
Thank you so much for your poetic and heart warming review - we hope to have you back very soon.. Muchas gracias!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
MA
Reviewed July 20, 2011 for a stay in July 2011
1
person found this review helpful

Value Rooms
Location Cleanliness
Check in / front desk Service
Traveling group: Family (extended)
Your age range 35-44
Would I recommend this vacation rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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