We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Superfriendly place, best I've been to.” 5 of 5 bubbles
Review of Itour Mexico

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Itour Mexico
Ranked #8 of 81 Tulum B&B and Inns
Certificate of Excellence
Prague, Czech Republic
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Superfriendly place, best I've been to.”
5 of 5 bubbles Reviewed March 19, 2013

I booked this hotel without previous check on Tripadvisor. Just because it was close to the ruins, as I wanted to avoid crowds coming there in the late morning. As I was walking down the street from bus station, I was asking myself, what the hell did I book. And there it was. Hotel right at the big junction. Once I entered this place, I was surprised about the interior. And how nice the people were. This is the most superfriendly place I have EVER been to. I felt like I am a friend. Got many information what to do, and breakfast, bike rental, they came with package for free. Amazing. Our room in football style was amazing. Just check the pictures. Unfortunately, we had only 2 nights there. And small present when we were leaving.. I just can't say a bad word against them. If you are around, just go for this one!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JBoula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

377 reviews from our community

Traveler rating
    292
    64
    17
    3
    1
See reviews for
22
216
34
1
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
New York City, New York
Level Contributor
114 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed March 9, 2013

We stayed two nights at Itour in early February, 2013.
This place is located in such a convenient area, and the staff are very friendly. We liked their croissant and coffee! They even have free-bikes to use. The room was very nice and cozy, which has an A/C and a TV!

Itour is located right between the beach area and the town area. It was very convenient to go to both directions from there. We used their free bikes day and night to go to beaches and the town. Also, they are very close to supermarkets. One of the supermarkets is located just across the street.
The staff are very friendly and very easy to talk to.
Cappuccino and a croissant for breakfast is so simple but so heartwarming.

The decoration of the room we liked a lot.

A small con was that every morning (maybe around 8 or 9), tourist groups came in the area and chatted very loud just out of our room. We are usually slow-starter on our trips, so, it should not be a problem to people, who start their day early. Or, maybe, if you have a room away from the area, you may not hear much.

Overall, though, we had such a nice stay at Itour. We’d recommend this place to our friends.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Serge_G_NY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
applebyd
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed March 4, 2013

There is a reason that the reviews are consistantly this high!

We have just returned from 10 days Cave diving in the region and stayed
at the iTour.

Briefly:

- Spotlessly clean
- Superb staff
- 'Can do' attitude
- linked restaurant 'Sal y Pepe' great

Will be staying again next year.

Highly highly recommended.

DaveA

Room Tip: Probably upstairs slightly better. All rooms uniquely designed. Do try to get a look at some of the...
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank applebyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed February 15, 2013

I've travelled independently all my life and stayed in hundreds of hostels, hotels and guest houses, and little iTour sums up everything you look for - it's super friendly, it has character, it's spotlessly clean & well maintained and the people really care.

I stayed twice in Jan/Feb 2013...once with a friend, once as a single female, and I was so sorry to leave.
Free bikes, plus they are opposite the start of the bike path to the beach. They're also across the road from a big supermarket great for supplies, and they run a range of tours.
But even when busy with day tours, everyone there has time for you and makes you feel welcome.
Breakfast & use of laptops included - they were even creating a little roof terrace as I was leaving.
A business like this deserves to do well and has inspired me to write my first ever review, so if it's available, do yourself a favour and book!
We stayed in four places in Tulum, from £30 to £120 per night, and this was hands down the best.
LOVE LOVE LOVE YOU GUYS!!

Room Tip: I stayed in Hugo which was fab, but all the rooms looked stunning and I saw 4 out of the 6. Hugo, Fr...
See more room tips
  • Stayed February 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sharon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed January 29, 2013

During our 10 days stay with my wife for our honeymoon in Mexico we staid in hotels from $29 to $700. This one was by far the best one. Marco and the team are those rare person that you want to be friends with after 10mn. They are full of courage, nice personality and good tastes. They understood exactly what a hotel should be. No surprise that this hotel was ranked in the top 25 in Mexico. Yes you will feel the same thing than I did when you will arrive and leave. Crying. You will cry when you see it the first time from the street thinking: why did I book this hotel so close from the street? and you will cry when you leave it thinking, why do I have to leave?
Thanks so much to the Itour team for giving so much to your customers.
They actually dont need reviews as its booked 95% of the month but I just wanted to thank them for there hard work.

Room Tip: Tell Marco that you love Italy when you book it and he will take good care of you! ;)
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Aurelienmillec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed January 1, 2013

This is the best place to stay with friends, boyfriends and girlfriends! Made with incredible love, great immagination and wonderful idea :). People care about u here, u feel as home, surrounded by friends. We spent a lifetime here. Marco is the best!:)
Elena,Ukraine

Room Tip: All rooms here are thematic.We were lucky to get Frida room.I adore Frida,so i were more than setisf...
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Fille_carotte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Half Moon Bay, California
Level Contributor
103 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
4 of 5 bubbles Reviewed January 1, 2013

This place is small and right next to a major intersection so we had our doubts when we arrived. However the room was nice and surprisingly quiet. There was internet in the room, and unlimited coffee and croissants for breakfast, which was included. The people who run the place are very nice and helpful, and it is very convenient to all the Tulum area attractions.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank blkdye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Tulum hotels
0.8 mi away
Posada Yum Kin
Posada Yum Kin
#15 of 91 in Tulum
4.5 of 5 bubbles 584 reviews
1.8 mi away
Mi Amor Colibri Boutique Hotel
1.0 mi away
Posada Luna del Sur
Posada Luna del Sur
#5 of 91 in Tulum
5.0 of 5 bubbles 869 reviews
Show Prices
Show Prices
Show Prices
2.4 mi away
Papaya Playa Project
Papaya Playa Project
#36 of 91 in Tulum
4.0 of 5 bubbles 214 reviews
0.0 mi away
Mango Tulum Hotel
Mango Tulum Hotel
#4 of 81 in Tulum
5.0 of 5 bubbles 231 reviews
0.7 mi away
Maison Tulum
Maison Tulum
#10 of 81 in Tulum
4.5 of 5 bubbles 427 reviews
Show Prices
Show Prices
Show Prices

Been to Itour Mexico? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Itour Mexico

Property: Itour Mexico
Address: Av. Tulum crucero Av. Coba | en frente al Super San Francisco de Asis, Tulum 77780, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Style:
Ranked #8 of 81 B&Bs / Inns in Tulum
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Itour Mexico 2.5*
Number of rooms: 7
Official Description (provided by the hotel):
iTour Mexico is located at Tulum, Quintana Roo, Mexico. It offers 6 air-conditioned rooms, all of which have a cable television, an Internet connection, and shower with bathtub. Some of its amenities include kiteboarding school and rental, car and bike rental, and massage service. While staying here, you can visit some interesting places like Tulum ruins, Tulum beach, and Coba ruins. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Priceline and Agoda so you can book your Itour Mexico reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing