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“Another return trip to True Paradise!!”
Villa Includes Chef, 6 Master-Suites, Roof Pool, Reg. Pool, Best Snorkeling and Kayaking and More!!!
Bookings for this home are first-come, first served. Lock in your dates before they are gone
Villa Includes Chef, 6 Master-Suites, Roof Pool, Reg. Pool, Best Snorkeling and Kayaking and More!!!
View Looking North From Rooftop Living Room and Rooftop Pool.
Just Beautiful!!! Roof Pool - Spectacular for 14 People.  Best Snorkeling & Kayaking in the Bay!
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Excellent
112 reviews
Villa Includes Chef, 6 Master-Suites, Roof Pool, Reg. Pool, Best Snorkeling and Kayaking and More!!!
View Looking North From Rooftop Living Room and Rooftop Pool.
Just Beautiful!!!
Roof Pool - Spectacular for 14 People.  Best Snorkeling & Kayaking in the Bay!
Lovely Pool with Lush Gardens
Enough Space For Everyone to Sun, Splash or Relax with Bar and Bath.  360 Views
Roof Top Living Room with Bar, Roof Pool & Bath
Al-Fresco Dining for 14 People.  Swing in Hammocks and Enjoy The View!!!!
Huge Living Room with Seating for Everyone! US/Canadian TV.  Fix Drinks For All!
Belly-Up to the Bad Dog Bar and Make All Of Your Favorite Tropical Drinks!!
Dining Table Can Seat 14 People So Everyone Can Eat Together
Dining Room That Seats 14 People.  Everyone Is At The Same Table!!!
Downstairs Beachfront Master-Suite, King Size & Queen Size Beds, Bath & Views!
Downstairs South Beachfront with Private Bath
Downstairs Beachfront South Corner Bedroom with Private Bath.
Upstairs Beachfront Master-Suite South with Private Terrace, Bath & Views!
Upstairs Master-Suite North with Private Terrace, Bath & Views!!!
VIEW!!!  Upstairs Master-Suite North
Downstairs Master-Suite Jungle with Bath & Lovely Lush Garden & Pool Views
Upstairs Bedroom with Lovely Pool and Lush Garden Views & Bath Across the Hall
4 NEW BATHROOMS! Vessel Sinks, Beautifully Tiled Glass Showers.  Each Bedroom Has Own Bath!
Upstairs Living Room With Spectacular Views
Full Moon at Casa Caribena!
The Neighbors
Luxury Villa Includes The Cook, 2 Pools and Much More!!!
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Overview
Villa -
6 Bedrooms, 8 Bathrooms, Sleeps 14
Tulum, Yucatan Peninsula

Reviews from our community

Excellent - based on 112 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
  • Any
English first
English first
French first
Any
English first
JenandSte...
San Antonio, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Another return trip to True Paradise!!”
Reviewed September 28, 2014 for a stay in September 2014
1
person found this review helpful

We just returned from our 7th vacation at Casa Caribena!
Although we used to love to explore other rental properties and areas, we immediately changed our minds after our first visit to the magnificent property over 7 years ago!
The home offers top of the line amenities, unlike no other rental property we have visited before. In addition, the villa's setting, just a mere few steps to the tranquil turquoise waters of Tankah Bay, will take your breath away!
Lily and her staff are amazing, and the cuisine that she offers up is truly topnotch!
Lisa and Andre, the property owners, are more than accommodating, and always willing to give advice on attractions and restaurants located in nearby Tultm, which is only a short cab ride away!
We have already reserved our return visit next year, and are anxiously counting down the days until we are once again, at what we have lovingly nicknamed, our "True Paradise"!!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Absolutely Everything!!
Traveling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill P
Fairfax, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“We will be back!”
Reviewed September 23, 2014 for a stay in September 2014
1
person found this review helpful

Yes, this is the most awesome vacation rental ever! We rented the 3 bdrm downstairs with seaside porch and quiet pool setting. House is magnificent, clean and the daily support was seamless. Swim, snorkel, wade, dive, kayak all right out the front door. At this time of year the cost was phenomenally low ($1,500/week) for three couples, OMG! Restaurants down the beach and less than 10 min to town (if you need to go to town!)

We will be back!!!! Thank you for a most wonderful vacation and location!
Bill & Patti

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: location
Liked least: not enough time - 2 weeks next time
Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Litetrave...
San Francisco, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Magnificent Caribbean Beach House”
Reviewed August 17, 2014 for a stay in August 2014
1
person found this review helpful

This was a great place to stay. Big enough for 13 of us. Excellent snorkeling and kayaking right outside our door. The house and grounds are well maintained. The housekeeping staff was welcoming and accommodating. We enjoyed every one of Lily's meals. Prici, who maintains the property was very helpful with information on where to go and how to get places (we didn't have a car). All of this combined with a spectacular view, made for one of the most restful vacations ever.

Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Theodoros...
Athens, Greece
Level 1 Contributor
3 reviews
“Perfect vacation !!”
Reviewed July 28, 2014 for a stay in June 2014

We just came back from Casa Caribena and it was FANTASTIC ! We traveled all around the world and so far this is my favorite place. The villa is just beautiful ! Fully equipped with everything that you could possibly want while on vacation. You also have Lily, the awesome cook. She cooked for us few times during our stay and every meal was delicious. Just ask what you want and she will cook it for you. The owner Lisa and Andre are such great people. They made us feel like home. The beach is breath taking. Crystal clear water is perfect for snorkling. They also have a cenote few step away. We are already planning our next trip to Casa Caribena.

Traveling group: Large Group
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Annie B
Blainville, Canada
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Best place in Riviera Maya”
Reviewed July 28, 2014 for a stay in May 2014

This was the best vacation our family has ever had. We love the villa with all of its space and of course the wonderful meals Lily prepared. We also had a couple of cooks in our group and they loved having Lily help them prepare a meal they wanted to cook for all of us. There were 12 of us and we had plenty of room to enjoy everyone being together. We particularly liked eating outside right on the water. The snorkeling was wonderful and we loved using the sea kayaks. We spent every sunset on the roof enjoying the spacious living space up there along with the roof pool and the spectacular colors right before the sun set.
We went to see the turtles laying the eggs one evening, what a treat! We want to return to see them hatch!
All in all this was the best family vacation we’ve had and we plan to return. We highly recommend this lovely villa with its wonderful staff.

Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chaya713
Austin, Texas
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“THIS HOUSE IS NOT SAFE!”
Reviewed July 20, 2014 for a stay in July 2014
3
people found this review helpful

We are a group of six friends who rented Casa Caribena from 7/12/2014 – 7/19/2014.
The positives:
1. This is a spacious, beautiful, well-appointed house. There are plenty of bedrooms and other living areas to accommodate a large group without leaving anyone feeling cramped or claustrophobic. The house has everything you need for a week at the beach, including snorkels, life jackets, games, beach towels, hair dryers, etc. The kitchen is well-equipped for a vacation rental, containing knives, pots, pans, and dishes that are of respectable quality for someone who cooks on a regular basis.
2. The views from upstairs are stunning. The 2nd floor living area and office, and the 3rd floor patio and dipping pool have incredible views of the bay and its amazing color.
3. The caretakers, Lily and Prisi, are kind, responsive, caring people. They made our stay as comfortable as possible.
The negatives:
1. THIS PLACE IS NOT SAFE. We were robbed on our 2nd night there by thieves who used a long screwdriver to pry open the burglar bars. They took approximately $10,000.00 USD worth of computers, iPads, and cash. The reason I think this is review-worthy and detracts so many stars from the rating is this: in retrospect, it is easy to see this has happened before, probably many times. The owner put warnings in the email she sent prior to our stay. There are signs all over the house warning you about locking the doors and windows. There are serious burglar bars on every window and glass door. We were offered padlocks for purchase to use on lockboxes in our rooms. The owner has a USB cable lock for use on her own computer when she is there. The thing is, this theft occurred while we were home, awake, and going in and out of the house from the back porch where we were playing cards. These thieves knew the house. It is massive and its layout is not easy nor predictable. Whoever robbed us knew exactly where the bedrooms and hiding spots were. They were working as a group, with one person watching from the beach and using a flashlight to signal the others who were in the house. It is very disconcerting to know someone methodically went through my things, and even more so to know they were in the house when I was inside alone using the restroom or getting a drink.
2. The owner’s response to the robbery was underwhelming. When I asked if the house had been robbed before she said, “You are in a third-world country with 60% unemployment. You have to expect this kind of thing.” She seemed upset we had called the police to come out and investigate. She did offer to have the caretaker make our dinner the following night, which was a nice gesture (but not that significant since the cook comes with the house anyway, and the food itself for that meal probably cost less than 20.00). There were six of us staying at the house initially, and three left the day after the robbery. Two had to leave because of compromise to their bank accounts since their computers were stolen. (They had to close accounts in LA and because of some logistical issues the bank required them to come in person.) These folks were supposed to fly to Aruba after our trip to Mexico, so rearranging all four of these flights was really expensive. The third person left because she no longer felt safe staying in the house. Those of us who remained also felt unsafe, so we all ended up staying in the same bedroom for the remainder of the trip. Every time we came home from an outing, and every night before bed we made a sweep of every room and closet in the house to make sure no one was in there. As you can imagine, this was far from a relaxing, enjoyable vacation but after spending the kind of money we spent on this house I didn’t want to compound that by incurring additional charges to change my flight. The owner called twice during the five days remaining in our stay “to see if you girls are okay,” but she never validated how affected (both emotionally and financially) our party was by what happened. She never said, “I’m so sorry this happened to you,” which would’ve gone a long way.

After the robbery issue these things seem minor, but I think they are worth mentioning:
3. The beach here is very rocky. If you are accustomed to the powdery white sand of Playa or Tulum, this is not it. The sand is coarse, and the ocean is difficult to enter because of the rocks. If you are someone who prefers to look at the beach from a balcony, you will love it because it is beautiful, just not user-friendly.
4. This house comes with a cook, which was a big plus for us. It is very convenient to be able to eat meals at home. If you are not a foodie, you will probably be great with this. One of the things I most love about eating in Mexico is the fact that things are made with fresh, locally sourced ingredients. If this is what you’re expecting you will be disappointed. Many of the foods Lily used came from boxes and packages (“key lime” pie from a box, pancakes from a box, juice from a box, “I Can’t Believe It’s Not Butter”, totopos from a bag, etc.) Nothing was bad, just not a lot that’s homemade.
5. The dipping pool on the 3rd floor is uber-chlorinated and turned our blonde hair a lovely shade of green. Best to avoid putting your head under the water.
6. The house offered wi-fi but it was only functional about 50% of the time. The caretakers would come to check when advised, but it went out numerous times each day.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Traveling group: Friends
Would you recommend this hotel to a friend?   No.
  • Was the property as advertised?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Aug 18, 2014
We are deeply saddened for what happened with these guests. The safety and security of our guests are of the utmost importance to us. We realize that people are upset. We dealt with it in the best manner we knew how. Two of the security guards that were working that night were fired. We brought in a welder to check all of the welds on the security bars and all were found to be fine. We refunded the guests the entire amount for the week.
We provided security for our place for almost 12 years as there were no security companies at that time. A few years ago the Home Owners Association hired security for our bay. We kept all of our previous security in place with the idea that more is better and it was for all of these years. Property theft happens in all third world countries. This is not something that happens a lot in our area, if it was, you would have read about it in our reviews. We were just the unfortunate villa that they chose and the guests suffered.
With over 65 wonderful reviews that include “Foodies” and actual Chefs, Lily’s cooking stands on its own as do the other fantastic things about the villa. We currently have the most reviews of any vacation rental in the entire Tulum area on Trip Advisor and maintain a 5 star rating. We hope that it continues to speak for itself in spite of this one review. We want all our guests to have a wonderful, safe and memorable vacation.
Please don’t hesitate to contact us concerning anything.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jack34244
Walnut Creek, California
1 review
“Wonderful Experience”
Reviewed April 1, 2014 for a stay in March 2014

We stayed at Casa Caribena with extended family, including adults, teenagers and children. We had a wonderful time, with the beach out front, both pools, as well as the Blue Sky restaurant and cenote for snorkeling within easy walking distance. Lots of excursions around for a variety of tastes (Xel Ha, ruins, etc). And Lily and the staff were wonderful. Perfect place for a family reunion trip.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Adults2
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