I chose the hotel based on other Tripadvisor reviews I read and was not disappointed. We chose the regular room vs. the palapa style rooms because we wanted A/C.....and needed it a couple of the nights during our stay Feb 15th-20th. They do have ceiling fans in both types of rooms. Our room was clean and the beds were pretty comfortable compared to other beds we've had in Mexico. There were some nice touches with a few toiletries and washcloths which we don't see much of in MX. The hot/warm water took a bit to come on but finally did. There were plenty of shelves for your things along with a place to hang wet swimsuits and towels. Also, some reading lamps which seem to be a rarity at other hotels. It felt safe as the main gate was locked after 9 pm. although we never have had any issues in Tulum. You may want a small flashlight to help with the lock if you're out as it is pretty dark at the gate. It was nice to sit in the garden area and have a drink.....sometimes visit with travelers passing through. The mosquitos did start to come out in the evening but typical. There were birds that nested in the trees in the garden so they started collecting in the evening as well and once in awhile some bird droppings.....But isn't that a sign of good luck when it hits you!! We stayed 5 nights and seems others didn't stay as long...maybe a stop for them when visiting ruins and cenotes. Joshua, Maura and Mary were so helpful and nice and all spoke English. We loved having nescafe and a banana available in the morning and drinking water was a big plus. Only two blocks off the main hwy and close to the bus station. We would definitely stay again. The 5 stars definitely doesn't mean "5 star resort" it means the management is optimizing the setting of the property and truly concerned about their guests.
- Official Description (provided by the hotel):
- Secret Garden is located in Tulum, which is known for its unique archeological site and stunning caribbean beachside.Enveloped by Mayan atmosphere and only two blocks from the main downtown avenue, at Secret Garden you will find eight tastefully appointed rooms with unique and special touches that will make you feel at home away from home.All of this and more makes Secret Garden the perfect place for savvy travelers seeking to explore the natural and cultural wonders of Tulum and its surrounding areas at an affordable and comfortable location. ... more less
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