Made a reservation at the hotel when in Tulum for the following night. When we arrived the next day they for check-in they had no room available for us. They told us that they had taken on an internet booking instead as we had not paid a deposit. A deposit they did not inform us about at the time of booking.
They had our phonenumber and emailadress so it would have been easy to contact us to inform us about the reservation/deposit. Would definitely not reccomend this place!
- Official Description (provided by the hotel):
- "Hotel Kin-Ha Pueblo”, is located in the Riviera Maya that might be the best destination in the Mexican Caribbean. The Hotel, which in Maya means "Sun and Water" was inaugurated in August 1999. It is in a region where its main features are the archaeological sites, history, and nature conservation still today in this village of the Riviera Maya is preserved language and traditions as important as in the past.About 60 minutes south of Playa del Carmen. Tulum is a ideal for solitude, contemplation and communing with nature, it is close to the archaeological sites of Coba, Muyil and Tulum, this regarded as the only built on the shore of the sea. There are many around cenotes (fresh water wells) where you can do snorkeling or diving cave. "Hotel Kin-Ha Pueblo”, located in the center of the town of Tulum and 2 blocks from Main Street and 4 km from the beach is the best option. Can be found around the Hotel, supermarkets, international & Mexican restaurants, internet point, banks, post office, car rentals, bike rentals, boutiques, jewelry, etc.. The "Hotel Kin-Ha Pueblo” has ten rooms with queen size bed, double or single, private bathroom, fan or air conditioning (no TV), hammock on the terrace overlooking our garden. We have Included services : private security, safe box (ask in the reception) and parking overnight, continental breakfast included, doctor in call,. With charge : Airport transfers,tours, rent bicycles, rent car, dive, yoga, massages and more. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Travelocity, Hotels.com, Orbitz, Priceline and Booking.com so you can book your Hotel Kin Ha Pueblo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.