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“The most beautiful place in the world!”
Review of Azucar Hotel

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Azucar Hotel
Ranked #38 of 91 Tulum B&B and Inns
Reviewed June 7, 2011

We had a wonderful romantic week at this beautiful place. We booked the upstairs family cabana which slept 6, very spacious, well equiped kitchen, romantic four poster bed, dining area and breakfast bar. The views as you can see from my pictures were everything i could only dream of. The staff were helpful and lovley at all times, especialy Martha who looked after us and kept the cabanas spotlessly clean and Roberto who looked out for us at all times.

Room Tip: Low season, if you are looking for peace and quiet
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  • Stayed: May 2011, traveled as a couple
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Thank Jayneybear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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79 - 85 of 152 reviews

Reviewed June 3, 2011

fantastic, fantastic spot and very nice cabañas done in a simple and authentic way.

Room Tip: choose any room except the "Selvamar"
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  • Stayed: August 2010, traveled as a couple
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2  Thank georgeconstanza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2011

Small,beautiful room,friendly service,beautiful beach!! We only stayed 2 nights at the end of our trip..wish we had more time.This beach is AMAZING!!!

  • Stayed: May 2011, traveled as a couple
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1  Thank Shanalyn11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 10, 2011

We reserved a (not so big) room in Azucar Hotel for 4 days. The room value is all in its location. The rest of the room is nice, but the central point is that you are right on the beach in one of the most wonderful strand of sea ever. You do not need to walk to the beach, you are already on it. You can sit, read, relax, and just walk (10-15 steps) to the water when you want to swim. That's it. The price is much cheper than other cabanas we slept, which were much further away from the sea. For me this is the best hotel I have been and I will ever be.
Once you get used to the wonderful, spectacular, legendary location, you can even think there is wireless (right on the beach!!!), and that (for me great added value) the hotel is powered by solar energy!!! So your footprint is practically zero. And everything works great! Nice, isn't it? It is not fake, it is possible, and moreover, beautiful, majestic, wonderful. The best room hotel ever.

Room Tip: all rooms are top view. We were in Arrecife
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  • Stayed: March 2011, traveled as a couple
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1  Thank viajero875
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 9, 2011

We found Azucar Hotel via internet and were convinced by the enthusiastic reviews we found on trip advisor (and we could not agree more!). We booked 4 nights at Cabaña Arrecifes. We could not be happier! Just as we parked we were surprised by the beautiful garden. When we stepped into our cabaña we were totally amazed! It a small, but beautiful cabaña, with a sliding door literally steps from the water! More than a great view, you ARE on the beach, there is no price for that!
Inside is very clean and although a bit small (but if like us, you want to spend most time outside, on the beach or on the beautiful balcony, you will be entirely satisfied), it is nicely/simply decorated, you start relaxing immediately!
The staff was also very friendly, our cabaña was cleaned daily and the sheets and towels changed every 2 days, I believe. The hotel is run mostly by a solar panel, the light inside is just bright enough and the water temperature in the shower was fine too. It has a mini-refrigerator, ideal to keep some water and fresh fruit. We had no problem with the wireless internet, we used it occasionally, as we were not particularly interested in spending our time on the internet, and it was just fine.
There is no restaurant at Azucar, but you have nearby places who serve food. If you are driving, you can go to downtown Tulum, where food is cheaper and probably better...
While we were there, we looked at other cabañas on the beach, and for us, this one seemed unbeatable! It has one of the widest views, and is quiet, small and beautiful! We have paid more for another cabaña nearby, a bit bigger but with disappointing views (photos did not correspond to the actual view...) and distasteful decoration, so definitely Azucar Hotel is a great choice.
I hope Azucar never changes, because we surely want to go back!

  • Stayed: March 2011, traveled as a couple
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2  Thank catiushca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 13, 2011

We just completed a 6-night stay @ Azucar in the Cabana LunaMielera and had a wonderful time. The bungalow is somewhat rustic but fit our needs to a tee. It is right on the beach with an unobstructed, million dollar view. The room has a safe, refrigerator, sink with eating utensils, and a table w/chairs. The canopy bed is completely enclosed by a mosquito net and curtains (although because it was windy most days, we had no problems with mosquitoes the whole time!). Lastly, it fit our budget in terms of cost especially during the high season. We love the place and will not hesitate to stay there again. For previous reviewers who expected more, you need to stay in a more expensive bungalow or just stay in Cancun!

Other observations of this hotel:

- It is not really a hotel (no restaurant, reception area, etc.). We liked this fact as we felt much more at home, like the place really was ours and not part of some controlled environment.
- Marco and Raoul are the property's caretakers and offered to help us whenever we needed them, otherwise they pretty much stayed in the background and let us be, which we appreciated. Yes, I did have to rely on my high school spanish once in a awhile to communicate with them but we are in Mexico folks!
- Marta is the cleaning lady and she worked around our schedule every day to clean our bungalow when we went into town or for a walk on the beach. There was no knock at the door at 7am for "housekeeping".
- Every night coming back from dinner, Roberto (night security) would greet us and help me wedge my car into the tight parking spots.
- The only problem we encountered was booking our reservation thru booking.com. Even though we confirmed our reservation in US dollars, my credit card was charged $30 extra for the conversion to Mexican pesos. However, no problema, Monica the reservation agent for the Azucar Hotel, came thru and refunded the difference in cash.

Muchas Gracias Marco, Raoul, Marta, Roberto, and Monica for your help and smiles. We can't wait to see you again.

Ron & Mari, San Francisco, CA,

  • Stayed: March 2011, traveled as a couple
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1  Thank wand3r3r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 9, 2011

We spent 4 nights at Azucar. The staff was very helpful, and always around, which is surprising as there is no reception desk. When we arrived, after dark, we were a little concerned but as soon as our taxi pulled into the parking lot, there was someone there to greet us and lead us to our room. There was also a security worker who was always there- even though it is dark there, we never felt unsafe. This hotel has several rooms right on the beach, and one that is set farther back in the 'jungle'. Our room was clean and cozy. As the hotel is solar powered, the use of hair dryers, TVs and other appliances like that are not allowed. We didn't find that to be a problem. The sound of the waves was better than any TV noise. The room comes with a refrigerator, which was very helpful. The hotel has a few restaurants within walking distance, but they are generally more expensive than the ones in town. There are always taxis around, so it is easy to get to more economical eateries. You can't beat this hotel for location and friendly staff. The only concern I would have would be if I were travelling with people with disabilities. The room has three levels which entail stepping down a step, and the room is also narrow, so I doubt you could get a wheel chair or walker in there. Other than that, I would heartily recommend this hotel to others.

  • Stayed: February 2011, traveled as a couple
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1  Thank lilcookie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Azucar Hotel

Address: Tulum Hotel Zone Km. 7.5, Carr. a Boca Paila, Tulum, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Hotel Style:
Ranked #38 of 91 B&Bs / Inns in Tulum
Price Range: $159 - $358 (Based on Average Rates for a Standard Room)
Number of rooms: 5
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