We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“I want my $150 back!”
Review of Casa Banana

Casa Banana
Ranked #41 of 389 Restaurants in Tulum
Certificate of Excellence
More restaurant details
Restaurant details
Good for: Large groups, Romantic, Families with children, Bar scene, Special occasions
Dining options: Dinner, Late Night, Breakfast, Lunch, Free Wifi, Full Bar, Outdoor Seating, Parking Available, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Description: Located across the beach road from Nueva Vida is Casa Banana Steakhouse, a Tulum dining hot spot. Serving up classic Argentinian style cuisine, the food here is simple, fresh and delicious. For breakfast each morning enjoy made to order coffee, homemade banana bread, and pineapple coconut jam. At night the restraurant gets busy and comes alive with it’s outdoor grill, known as “parilla,” and dishes are cooked over the open fire for all to see. The menu favorites include grilled to perfection steak, fresh caught fish, impressive salads, and a thoughtfully selected wine list. Don’t forget to try the handshaken icy margaritas, too.Open daily breakfast, lunch and dinner. We provide beach service for all guests of the hotel.
Madison, VA
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“I want my $150 back!”
Reviewed March 29, 2014

It pains me to write this review, considering that it was one of our favorite restaurants last year. We stayed at Nueva Vida across the street and had most of our breakfasts and two dinners at Casa Banana, and couldn't wait to come back. Unfortunately, this year was a completely different experience.

There was a 40 minute wait when we arrived, which was no problem since the martini bar had an extensive menu of hand-made cocktails. My husband and I both had the shaved cucumber gin and tonic, which was excellent. Things started to go downhill quickly from there when we noticed numerous couples that had come in after us get tables while we continued to wait. One couple came in that obviously knew the hostess, and was seated immediately. Another couple complained about the wait and was then seated, and then the couple that came in just after us got a table. My husband finally said something to the hostess, and she looked flustered and said that she "had been calling our name repeatedly". We were standing 5 feet from the hostess stand, and this was totally not true. She then seated us at a 4-top, which did not make the party waiting for it or our waiter very happy.

We were handed the menus and given less than 2 minutes to decide what we wanted for dinner. I asked for more time, which seemed to annoy the waiter even more. When he finally came back, we decided to order the chorizo appetizer to share before our meal. He said that it was too small to share and was only meant for one person, obviously hoping that we would order an additional appetizer, which we did not.

The appetizer was delicious - 3 links of chorizo sausage with focaccia - and it was plenty of food for both of us before a big meal. But we were both very disappointed with our entrees. I ordered the skirt steak, which was cooked perfectly medium rare but was so salty that it was barely edible. My husband ordered the ribeye, which was cooked almost well done rather than medium rare as he requested it. Both meals were accompanied by mashed potatoes, which were good, and a few roasted potatoes, which were again very over-salted.

Maybe it was an off night and everything would have been different if we had shown up a few minutes earlier or later, but it did not give us a good feeling to put $150 on the table for a meal and service that was so mediocre. I'm not sure if we'll give it another chance next year . . .

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank shansterama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,616 reviews from our community

Visitor rating
    805
    482
    184
    80
    65
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Ventura, California
Level Contributor
12 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Food, ambience, drink menu and wine menu say it all!”
Reviewed March 27, 2014

This was definitely by far one of the best meals I have ever had. The location is ideal. They have an extensive hand crafted martini bar. Large wine bar and wine menu. They staff was fabulous. Sarverio was our server. He made our date night perfect! The zuchini salad was deliciouis. I had the filet mignon in a wine reduction sauce cooked in the wood fire oven. It was prefectly cooked with the most amazing flavor. Our carmel crepe dessert was also fabulous. They made the food to order and are super fast. The only thing you need to know is that it is cash only! Highly recommended!

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Sydney G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyannis, Massachusetts
Level Contributor
100 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
“Definitely the best rib-eye ever!”
Reviewed March 26, 2014

My husband and I visited with our three year old for an early dinner in March. The restaurant was one of the most beautiful places in Tulum and very romantic! The candlelight and the wood-fire oven both made for an unforgettable setting. The martini bar, which we didn't experience due to our child looked very inviting and everyone that walked up to it ended up being served a beautiful concoction, that I'm sure was as delicious as it was beautiful.
Our server was young but decent, and all the staff here are a very eclectic bunch (no uniforms, not 5 star service, like most of Tulum)... At one point, they were very busy and another server helped take our dessert order which was fine by my.
We had the homemade chorizo and zucchini salad to start... We might have ordered other things, but they were out of a lot of items on the menu! The server said it was because we were there so early (6:30pm), but I assumed most items would be ready since they were open for a Friday night service. The chorizo was amazing and my three year old ate almost ALL of it! Very unusual for him. My zucchini salad was good although WAY overly acidic! It did mention in the description that it had a citric vinaigrette, although this was almost un-eatable! I was so sad because I almost had the beet salad and someone nearby ordered it and way raving about it! UGH! I would have mentioned it to the staff, but we didn't see our server during the starters.
Thank god for the mains! I ordered the rib-eye MR and my husband had the t-bone MR and both were cooked 110% perfectly! The rib eye was so delicious it was like eating butter! Throw in the chimichurri sauce that is served on the side and it was like heaven! Totally had forgotten about the salad at this point! My husbands t-bone, although not as good as my rib eye was also cooked perfectly. The t-bone was also very thin compared to my rib eye... the waiter did tell us the best steak on the menu was the rib eye, my husband should have listened. We also shared a bottle of Sauv. Blanc (not the best to pair with our steaks) but very delicious. We poured the whole bottle alone, other than the first two glasses, which was fine for us... but I can understand if you are a needy patron needing more service than this for the cost.
For dessert, we shared a caramel flan and also the chocolate gelato, very delicious!
All in all, I would definitely definitely return! But for the prices at this establishment, the service could be improved as well as that acidic salad (hence 4 stars and not 5)!

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Mamenard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oak Park, Illinois
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
“Not The Best”
Reviewed March 25, 2014

"This is going to be the best meal you'll have in Tulum" said our hostess as we were seated at our table. Casa Banana will probably go on my list of top ten restaurants with the most beautiful atmosphere. The dining area and rustic open wood burning oven was spectacular. The food was ok, but didn't match the ambiance. Come time to pay the check, our waiter continued to tell us that we didn't have enough money. I willingly counted it twice in front of him only for him to realize that we did in fact have more than enough for the check and generous tip. Not the best meal I had in Tulum.

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank LyBoyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
35 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Nice restaurant”
Reviewed March 22, 2014

great all round, food, wine, cocktails, atmosphere, service. always try to accommodate you. Don't have to wait long really. Near road so a bit noisy.

Visited February 2014
Helpful?
Thank ScubaChick2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Casa Banana also viewed

 
Tulum, Riviera Maya
Tulum, Riviera Maya
 

Been to Casa Banana? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing