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“Tranquilo en Tulum”

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El Pez Colibri Boutique Hotel
Ranked #7 of 96 Hotels in Tulum
Certificate of Excellence
Toronto, Canada
Level 4 Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Tranquilo en Tulum”
Reviewed March 16, 2014

If you're looking for a tranquil Mexican holiday Tulum is the place to go. Warm, azure waters, soft, silky sand, delicious food and friendly people, Tulum has it all. And if you're going to Tulum, El Pez is the place to stay. Overlooking the beautiful Turtle Cove in the middle of the main beach area, El Pez did not disappoint. We booked a top-floor suite in one of the three luxury cabanas. Spacious, comfortable and well maintained, the suite featured a large balcony with a stunning view of the Caribbean. From there we would watch the fishermen arriving early in the morning, the pelicans that made the cove their home, the family picnics, wedding photo shoots and the beautiful sunrises. It was always entertaining. We would leave the balcony doors open at night and fall asleep to the sound of the surf while being caressed by the warm breeze.

Tulum features an eclectic array of great restaurants along the beach road. We enjoyed many delicious meals but none were as delicious as our meals at Altamar, the restaurant at El Pez. The menu featured fresh local ingredients with an Asian twist and, in our opinion, the best flan in Mexico! With exquisitely prepared food and attentive service, Altamar was indeed a very fine dining experience.

As mentioned in many of the previous reviews, Turtle Cove is beautiful but it does not have the best beach for swimming. However, El Pez's sister properties – La Zebra and Mezzanine – both have stunning beaches and guests of El Pez are welcome to use the lounge chairs and facilities during their stay. We enjoyed our daily outings but always looked forward to returning to our tranquil home at El Pez. The warmth and friendliness of the staff made us feel like one of the family, and after ten days we were sad to say goodbye. But at El Pez, it's never "adios", just "hasta pronto amigos"!

Room Tip: Cabana #8 is spacious and well maintained. It offers a stunning view of Turtle Cove and the Caribbea...
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  • Stayed February 2014, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank Hotelero1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElPezTulum, Gerente at El Pez Colibri Boutique Hotel, responded to this review, March 25, 2014
Dear Guests,

Thanks a lot for taking the time for writing such a beautiful review about your stay at El Pez.
Also thanks for mentioning your experience at our sister hotels Mezzanine and La Zebra.
Your words about our staff makes us fell really proud.
We will always be waiting for you.

El Pez Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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882 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Lansing, Michigan
Level 6 Contributor
124 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed March 12, 2014 via mobile

What a fabulous vacation we had at El Pez. The service was amazing, especially Gabi. She went above and beyond to make sure we had a great stay. The breakfast included was simple, but delicious, and the coffee delivery to the room in the morning was an especially nice touch. The dinners we had at El Pez were very delicious and creative. Our sea front room was fabulous as well. I cannot say enough nice things about our stay. For swimming we walked 5 minutes down the beach to what must be one of the most perfect beach settings I've been too. Wide beach, gentle waves, sandy bottom, and no crowds. Was perfect. Am actually planning a return trip for later this year.

Stayed March 2014, traveled as a couple
Helpful?
Thank MITripGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElPezTulum, Gerente at El Pez Colibri Boutique Hotel, responded to this review, March 13, 2014
Dear Guests,

Amazing!!!! Such a nice word to describe your stay at El Pez. Thank you so much for taking the time to write a review in Trip Advisor.

Gaby is one of our concierges, we are really proud of the work she is doing, as the entire staff of El Pez.

You know El Pez will always be waiting for you.

El Pez Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boulder, Colorado
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 12, 2014

I thoroughly enjoyed my stay at El Pez. Not only was it beautiful there, but the restaurant was fabulous. The chef was from Chile and his menu was fantastic. If you're in Tulum definitely don't miss out on this place! It was wonderful.

Room Tip: Most of the rooms face the ocean, which was an incredible view. Be sure to ask about these rooms whe...
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  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ana H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElPezTulum, Gerente at El Pez Colibri Boutique Hotel, responded to this review, March 13, 2014
Dear Guests,

Thanks a lot for taking the time of writting a review about your stay at El Pez.

We are proud about our chef Eric and the restaurant at El Pez, thanks for mentioning also.

Hope to see you again,

El Pez Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 12, 2014

I love the warmth and hospitality of El Pez. It's a wonderful place to relax and unwind, even if I was working. The moment my husband and I arrived we felt welcomed and cared for through our entire stay.

Hotel Room:
We stayed in both the King ocean front room and the upper level cabana. The rooms are tasteful decorated with amazing ocean views. I preferred the king room, since the upper cabana was a bit buggy for me.

Pros:
The hotel staff was flawless and manager Mateo was wonderful.
Comfortable beds
Good food
Great drinks
Wonderful views
Very Clean
Safe

Cons:
Cabana room: The thatched room let bugs in and the mosquito need had a whole in it.

Can't wait to go back!

  • Stayed December 2013, traveled on business
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank Anet74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElPezTulum, Gerente at El Pez Colibri Boutique Hotel, responded to this review, March 13, 2014
Dear Guests,

It was a pleasure having both of you here at El Pez.

Thanks for writting so many pros about the staff and the hotel itself.

Also thanks for making a constructive critic about our Cabanas, we are taking note.

El Pez Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
38 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed March 11, 2014 via mobile

After a little hiccup, the staff couldn't have been more helpful. The rooms are beautiful and clean. The views are superb and a very relaxing place. Customer service in this place is top notch.

The restaurant and food is something else! The evening meals were superb .. My compliments to the chef. Breakfast was basic but still tasty.. The granola was excellent!!

Thanks guys for a memorable stay!

And .. Gabi is the star staff member!! :))

Stayed March 2014, traveled as a couple
Helpful?
Thank HSandJH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElPezTulum, Gerente at El Pez Colibri Boutique Hotel, responded to this review, March 13, 2014
Dear Guests,

It so nice to read your words about our work here at El Pez. Thank you so much, this kind of review makes feel really proud.

Gaby and our chef are really grateful of your beautiful words about their job.

Tulum and El Pez will be always waiting for you........

El Pez Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 10, 2014

We have just returned from Mexico after spending 2 days at El Pez We have fallen in love with Tulum and this beautiful hotel. We stayed in a cabana and it couldn't have been more perfect.
It was too short but we will be back... You guys have nailed it.
Thanks so much for making us feel so welcome

Room Tip: The cabanas are very romantic.
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pauline O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElPezTulum, Gerente at El Pez Colibri Boutique Hotel, responded to this review, March 13, 2014
Dear guests,

Thanks for sharing your experience at El Pez in Trip Advisor. We are glad you had such a good time at Tulum.

Hope next time you can visit us more days.

El Pez Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pasadena, California
Level 4 Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 6, 2014

From the "welcome drinks" to help contacting our airport transfer and everything in between, the amazing service from the staff, serene location, gorgeous accommodation... everything was perfect! Me and my husband were so lucky to be married here (back in December) and were pleased with every little detail of our wedding AND our stay. We were celebrating our 10 year anniversary and had planned on doing it with a Mayan ceremony on the beach.
We only had 2 nights here, so this coupled with it being at the end of our 6 day trip, we were SO sad to leave. Day 1 was our wedding and day 2 we were gone all day exploring ruins and cenotes so we hardly had time to enjoy El Pez. We definitely soaked in everything we could while we were there. The yummy drinks from the bar, the spacious room, the amazing sunrise from our balcony, the pelicans looking for food in the cove, OUR food from the Altamar restaurant... it really was all so great!

Room Tip: We stayed in the Luxury Cabana up top. Can't go wrong!
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CocoMango83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElPezTulum, Gerente at El Pez Colibri Boutique Hotel, responded to this review, March 9, 2014
Dear Guests,

Thanks a lot for taking the time of writting such a beautiful review about your stay at El Pez.

Also thanks for choosing us for such an important day fo your life.

Our doors and hearts will always be open for you.

El Pez Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about El Pez Colibri Boutique Hotel

Property: El Pez Colibri Boutique Hotel
Address: Carretera Tulum a Boca Paila Km 5.5, Tulum 77780, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Family Hotel in Tulum
#5 On the Beach Hotel in Tulum
#6 Romantic Hotel in Tulum
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — El Pez Colibri Boutique Hotel 3.5*
Number of rooms: 18
Official Description (provided by the hotel):
El Pez evokes the feeling of a private villa on the beach, with all the amenities of a small boutique hotel. Featuring six Luxury Cabanas, four Sea Front King Rooms and Two Sea View King Rooms, suitable for solo travelers, couples and families, El Pez is situated at picturesque Turtle Cove, where the Mayan fisherman and pelicans create a visually stunning seascape from the hotel balconies and around the hotel grounds. The setting is both intimate and romantic and a stunning backdrop for weddings, family gatherings & romantic getaways. ... more   less 
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Also Known As:
El Pez At Turtle Cove Hotel Tulum
Pez Ocean Palace Tulum

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