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“In Love in Tulum” 5 of 5 bubbles
Review of El Pez Colibri Boutique Hotel

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El Pez Colibri Boutique Hotel
Ranked #7 of 91 Hotels in Tulum
Certificate of Excellence
Maynard, Massachusetts
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“In Love in Tulum”
5 of 5 bubbles Reviewed November 6, 2013

My gorgeous boyfriend brought me to Tulum for the first time. We were so lucky to find our way to El Pez, one of the most romantic spots on the planet. Our room was wonderful with a comfy king size bed and a huge window overlooking the small cove in front of the resort. We dined at Altamar, the hotel restaurant as well. The presentation was thoughtful and portions generous. The 1958 drink is to die for! I would definitely take my significant other to this amazing place!! You will fall in love all over again…as I do every time!

A special thanks to Mateo who took such good care of us!

Room Tip: Choose Room number 3. Great spot with a wonderful view.
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MissingTulum2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElPezTulum, Concierge at El Pez Colibri Boutique Hotel, responded to this review, November 8, 2013
What a BEAUTIFUL description about the hotel.

So nice to read that you and your boyfriend had such an amazing time staying with us.

Lot of love to both of you.

El Pez Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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859 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (251)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Maynard, Massachusetts
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed November 6, 2013

First let me say that sometimes when a place has management and staff changes you always roll the dice. El Pez got it right with the exception of letting Bruno leave. Mateo, the Head Captain is the best and he welcomes everyone with open arms. If i had a hotel I would steal him away as my first employee.

The new menu is amazing and the new Chef from Chile is also very good. shrimp with mole was amazing.

The wait/bar staff guys are also so friendly and always HOLA! We luv this place and will be back.

Only thing i would change is go back to breakfast being included and let others know when kids will be staying t hotel. Not sure why anybody would bring kids to this place as there is nothing for them to do at all. Two noisy dinners so ask first who is booked the week you go as we will going forward. Keep the kids and babies in Cancun please, please! This must be a european thing to bring babies and little kids to adult vacation spots. Weird!

the best place in Mexico. Ask for Mateo and room 3

Room Tip: ROOM 3!! enough said.
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RobMaynard135
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElPezTulum, Concierge at El Pez Colibri Boutique Hotel, responded to this review, November 8, 2013
Dear Rob & Claudia,

It was amazing for us having both of you again with us at El Pez.

The main idea is always that our guests have the feeling of being at home, nice that every time you stayed with us the feeling continues.

Our new restaurant Altamar is awesome so as the chef and the complete staff.

Also thanks for being honest about things we can improve, critics with love are always welcome

See younext time !!!!!

A big hugh from all the staff.

Mateo and El Pez Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed November 4, 2013

We have recently returned from a trip to Tulum and although we have not stayed at the El Pez hotel we have stopped by for a lunch and happy hour. We were hooked after the first time and returned daily to El Pez during the rest of our stay in Tulum.
Mojitos and Pina Coladas were fabulous and so was their food. Simple but fresh and tasty and nicely presented. This is a cool, casual spot for lunch or drink... or both! Nice view of the beach and a super nice service. If you are in Tulum check them out.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ania P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElPezTulum, Concierge at El Pez Colibri Boutique Hotel, responded to this review, November 8, 2013
Dear Ania,

Thanks a lot for the nice review about our restaurant.

Altamar restaurant has a great chef and a really good staff, we are really proud of them.

Hope to see you again.

El Pez Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Az
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed October 30, 2013

My longtime boyfriend and I recently stayed at El Pez. It was truly a heavenly experience. We had a suite which opened right onto the sea, slept with the sound of the ocean at night and woke up to the sun rising on the ocean in the morning. The staff was incredibly kind and enthusiastic. Every morning a basket of coffee or tea is left at your door. The breakfast includes fresh fruit, yogurt, bread and granola. The restaurant for dinner was 5 star. Only there are a few things you should know. The hotel is set in a beautiful little cove called Turtle Cove, presumably because turtles live there. It's slightly rockier and more seaweed than the beach just 5 minutes walking minutes north where you will find long stretches of white sand. I liked Turtle Cove for it's liveliness though... daily there would be local fisherman out fishing. The hotel is about a 15 minute bike ride to the ruins. The hotel does not have AC but the fan is powerful and with the screen open we were quite comfortable. Also our room did not have a fully enclosed bathroom. The bathroom was right behind the bed with a 2/3 wall... fine for us but may be an issue for some.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank desertgirle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElPezTulum, Concierge at El Pez Colibri Boutique Hotel, responded to this review, November 3, 2013
Dear Desertgirle,

Thank you so much for taking the time to write such a beautiful review of El Pez.

Not having A/C gives you the oportunity to sleep with the amazing sound of the waves and feel the fresh breeze of Tulum. We are really happy that you enjoyed that detail.

The staff is really proud of your nice words !!!

See you next time.......

El Pez Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina, United States
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed October 25, 2013

We stayed in the Beach House and it was amazing! Just a few steps into the ocean from the large common room and fully equipped kitchen. Private loungers and hammocks add a wonderful touch. It is great for either a large or small group. The hotel helped arrange a private chef for us. We went to the grocery and literally dined in house most of the stay. However, Armeene was there to refill any of our needs from the hotel restaurant and bar. The layout of the house is perfect allowing for a retreat for couples or individuals to their own private rooms all with ensuite bathrooms. The décor is also simple, and elegant, also perfect for the setting, modern but authentic. The two ground floor rooms also have a pullout bed - perfect for families where needed. The staff was amazing, Mateo, Armeene, John, Eric, Iris, and Andrea were all super helpful and friendly. We were made to feel right at home which is exactly what each of them said their goal was. The beach and cove are stunning. It is true that the cove does have some rocks in the ocean so not as suited for swimming as other locations, but just around the corner (2 minute walk on the beach) begins the 7 miles of stunning Tulum beaches - perfect swimming. We loved being on the cove, watching the fisherman, and having a virtually private island complete with wonderful moon views at night. We tried to be mindful and keep lights down for the hatching sea turtles. All in all this was the perfect spot. We will be back!

Room Tip: Rooms on the bottom floor of the house are slightly larger and may be less quiet from the noise of t...
See more room tips
  • Stayed October 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Karen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElPezTulum, Concierge at El Pez Colibri Boutique Hotel, responded to this review, October 29, 2013
Dear Karen,

Thanks for the beautiful description you wrote about your stay in El Pez Beach House.

The nice thing about renting the Beach House is that you have the oportunity to share unforgettable moments with the people that you love.

It was really nice having your beautiful group of friends with us.

Thanks so much for the nice words of our staff.

Hope to see you again !!!

El Pez Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles
1 review
5 of 5 bubbles Reviewed October 22, 2013

Not the first time Ive been in Mexico but the first time I've visited the Yucatan Peninsula, Tulum is gorgeous! Beaches are amazing, the people are super friendly, and the food is SPECTACULAR. But nothing could have sealed the deal like staying at "EL PEZ"
"El Pez" is like nothing I've ever experienced, Super Clean, awesome location, and the staff are what set this place apart. Everybody is super helpful but a special shout out goes to Antonio, Armen, Joel, who were always willing to help making sure our trip was memorable. Being there for the first time we weren't always sure what to do and most importantly who to believe when it comes to daily activities, sight- seeing, and most importantly where to eat.
I will forever be in gratitude to Joel and Antonio because they recoommended a seafood resturant known as the "Camillo" which has the BEST seafood I've ever had, the freshest, most authentic you can find in Tulum.
Andrea who works at the front was also super helpful in recommending a taxi driver by the name of Jorge who took us sightseeing to such landmarks as Chichén Itzá, a few Cenotes, as well as a colonial town with amazing food named Valladolid, Yucatán.
Overall me and my new wife feel honored and get excited just thinking about our honeymoon in Tulum Mexico, but because of El Pez and Antonio, Joel, Armin, and Andrea as well as Jorge this trip was AWESOME!
Until the next time (and there will definetly be a next time) keep doing what you do,appreciate and value your employees, because of them we will never forget EL PEZ.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ERIK818
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElPezTulum, Gerente at El Pez Colibri Boutique Hotel, responded to this review, October 25, 2013
Dear Erik,

We are really happy to read that your stay al El Pez was AWESOME!!!!

Thanks for the wonderful Words your wrote about our staff. We are really proud of the people that work here, and day after day we confirm that everyone that visit our hotel have a similar feeling about the worker of El Pez.

Tulum have amazing places to visit, and we always encourage our guests to do outdoor activities. Is really nice to read that you took advantages of the information that our concierge Andrea gave to you.

All the staff send you a big hugh.

Hope to see you again,

El Pez Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Level Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed October 18, 2013 via mobile

After a crazy, hectic, exciting city break in Havana, Cuba, my gf and I needed a place to chill. I had high hopes for El Pez, based on the fantastic reviews and I wasn't disappointed. Great staff, views, food and drinks, excellent clean rooms and a really lovely atmosphere all round. Ask Mateo or the front desk to book 4 hours with Martin Chi, a local taxi driver/guide..excellent English, super friendly, totally trustworthy - he'll take you wherever you want. He took us to Akumal, where you can swim with sea turtles, and a cool underground cenote that big tour groups don't go too (Cenote Dos Ojos). He then helped us buy tequila from a store in town and dropped is at a restaurant in town. Really top guy.

Stayed October 2013, traveled as a couple
Helpful?
1 Thank ReggaeBuoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElPezTulum, Gerente at El Pez Colibri Boutique Hotel, responded to this review, October 26, 2013
Dear ReggaeBuoy,

We are really happy to read your awesome review about El Pez and its Staff.

As you mentioned there is a LOVE atmosphere around, and we are glad that you had the chance to have that feeling.

Hope you enjoyed your tequila bottle.

Take Care

El Pez Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about El Pez Colibri Boutique Hotel

Property: El Pez Colibri Boutique Hotel
Address: Carretera Tulum a Boca Paila Km 5.5, Tulum 77780, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Tulum
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Family Hotel in Tulum
#3 Luxury Hotel in Tulum
#5 On the Beach Hotel in Tulum
#6 Romantic Hotel in Tulum
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — El Pez Colibri Boutique Hotel 4*
Number of rooms: 18
Official Description (provided by the hotel):
El Pez evokes the feeling of a private villa on the beach, with all the amenities of a small boutique hotel. Featuring six Luxury Cabanas, four Sea Front King Rooms and Two Sea View King Rooms, suitable for solo travelers, couples and families, El Pez is situated at picturesque Turtle Cove, where the Mayan fisherman and pelicans create a visually stunning seascape from the hotel balconies and around the hotel grounds. The setting is both intimate and romantic and a stunning backdrop for weddings, family gatherings & romantic getaways. ... more   less 
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Also Known As:
El Pez At Turtle Cove Hotel Tulum
Pez Ocean Palace Tulum

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