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“Overrated restaurant”
Review of iQue Fresco!

iQue Fresco!
Ranked #243 of 389 Restaurants in Tulum
Cuisines: Seafood
Dining options: Waitstaff
Restaurant details
Dining options: Waitstaff
Texas
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Overrated restaurant”
Reviewed July 25, 2008

We didn't stay at Zamas, but we did eat dinner in their restaurant. We left puzzled at why there is so much hype about this place.
The food was mediocre, and overpriced. The ambience is fine, but the restaurant is very large in the sense that it seats many people. I prefer the more intimate experience found at most other restaurants on the beach.
We weren't impressed with the service, either. Our waiter brought my husband a dish he didn't order, and gave us an "Are you crazy?" look when we asked for the correct dish. I understand that you shouldn't expect the same customer service that you get in the US while in Latin American countries, but if you cater to tourists and charge US prices, then you should prepared to provide US customer service. (This isn't an ignorant comment, even my Argentinian husband agrees that customer service really doesn't exist in Latin America).
I definitely would not go back. There are so many other better places both in Tulum town and Tulum beach.

    • Value
    • Service
Helpful?
Thank EMPEMP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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9 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Bracebridge, ON
Level Contributor
24 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“no more Que Fresco!”
Reviewed February 28, 2008

Recently visited the restaurant at Zamas, which is still signed Que Fresco but is nothing like it was only three years ago. At that time, it still had great food and a relaxing atmosphere, though it had slipped a bit in the service category from 2003. There is no more Italian flavor, no more wood fired thin crust pizza or amazing pastas. Now, in its expanded state and with new staff, it is a lot more like a standard eatery in Tulum pueblo - harried or indifferent service, loud clientele - many from Europe - none of the class it once had. That said, it would be hard to beat the delicious fish tacos and the prices in general. A good place for a leisurely lunch.

    • Value
    • Service
Helpful?
1 Thank donclem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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