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Playa del Carmen
  
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All reviews zip lining our tour guide tulum extreme mayan adventure open cenote grilled chicken nachos atv ride underground cenote great guide snorkeling trip our honeymoon a lot of fun tulum ruins afraid of heights beautiful fish would highly recommend this tour
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Reviewed January 17, 2020 via mobile


Activities were great, Berman our guide and Jose our driver were great. Our issue was we were told it would take around 1.5 hours travel time which wasn’t true. We were in the shuttle for over 3 hours (one way), we asked to return to our hotel and were told “we don’t have taxis going there.” I would be very cautious when scheduling. Furthermore, you’ll get a better rate on TripAdvisor than purchasing through your hotel.

Thank 2699chagrin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aventurasmayas, Manager at Aventuras Mayas, responded to this reviewResponded 5 weeks ago

On behalf of all the staff in Aventuras Mayas we thank you for sharing your adventure with the rest of the world, we are grateful to read comments and we are sorry your experience was not as pleasent as we would have liked, we are very clear regarding the tour information including transportation times with the sales representatives which in this case was not expained to you and for that we offer our sincere apologies.
We will make sure to congratulate Berman and Jose for doing a great job and we sure hope you choose Mexico again for your next holiday, we´ll be waiting. Gracias

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Reviewed January 16, 2020 via mobile

Great tour guides!!! My brother 64 years old, me 53 years and son 21 all had a blast. I am not to much of a thrill seeker but I had a blast. My fav was the ATV son loved the snorkeling. Money well spent! Ask for Carlos or Car

Date of experience: January 2020
Thank robertacD3485GF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aventurasmayas, Manager at Aventuras Mayas, responded to this reviewResponded January 17, 2020

On behalf of all the staff in Aventuras Mayas we thank you for sharing your adventure with the rest of the world, we are grateful to read comments and glad you were able to enjoy a great adventure day, we will make sure to congratulate Carlos for doing a great job. We sure hope you choose Mexico again for your next holiday, we´ll be waiting. Gracias

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 13, 2020

We chose the Mayan Adventure Tour where we Snorkeled in the Cenote, dove from the cliff platform, and did the Zip line. From there we headed to the Cave and snorkeled there before having a delicious hot lunch that tasted like Mom was cooking in the kitchen!
After lunch we headed toYal Ku Lagoon in Akumal where we basically had the whole place to ourselves.
Rafeal was our guide, driver and snorkeling expert for the whole day. He did a fantastic job and made sure our small tour group had everything we needed to stay safe and enjoy the trip.
We've visited the other large snorkel park on a previous vaca and this company stands head & shoulders above that experience. The biggest difference is the personalized service, small group guided tour, and a private feel as there are NO CROWDS!
I highly recommend this company and will definitely book with them again!

Date of experience: November 2019
Thank Mobile628918
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aventurasmayas, Manager at Aventuras Mayas, responded to this reviewResponded January 14, 2020

On behalf of all the staff in Aventuras Mayas we thank you for sharing your adventure with the rest of the world, we are grateful to read comments and glad you were able to enjoy a great snorkeling day, we will make sure to congratulate Rafael for doing a great job. We sure hope you choose Mexico again for your next holiday, we´ll be waiting. Gracias

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Reviewed January 13, 2020

Great for families.
I traveled with my family as well as my older parents. My mother who has some difficulties getting around was able to be a part of all the fun.
Orlando was a great tour guide. He gave lots of info and was great about answering all the questions we had.
This was an all day tour; again easy for my parents. You start at Chichen Itza. Followed by a snack on the bus. it is a ride to the Hacienda Chukum where you will eat a great local lunch and swimming in a cenote.
No need for towels, they are provided.
the final stop will be the town of Valladolid. The stop is about 30 min, but gives you a chance to see the town's plaza and again, some local eats.

This was great experience. The bus was nice and although you are leaving the hotel/ resort area, we felt perfectly safe.

Date of experience: January 2020
Thank cmgabbard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aventurasmayas, Manager at Aventuras Mayas, responded to this reviewResponded January 14, 2020

On behalf of all the staff in Aventuras Mayas we thank you for sharing your adventure with the rest of the world, we are grateful to read comments and glad you were able to enjoy a great adventure day and learn about the Mayan culture, we will make sure to congratulate Orlando for doing a great job. We sure hope you choose Mexico again for your next holiday, we´ll be waiting. Gracias

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Reviewed January 12, 2020

Our excursion was very well organized and stayed on time. From the get go Flash and Manuel were great from the pickup at our resort. Flash was very informative about the Ruins. From there we went to do the ATV and cave dive. Lunch was provided and actually very good, they had traditional mexican food with a very large salad bar! The ATV part for me the reason I only gave 4 stars, I was expecting something a little more aggressive, I felt like we just drove on a narrow dirt road with trees on each side. You could see that they created whoop-t-doos and had some rocks (very small) put on the trails. I did not opt for the extra insurance which they really try to sell you, I'm glad that I did not based on how easy the trails were. Samo did a good job directing us throughout the entire ride. Now the coolest part was the cave dive! This is a must do, you don't swim far but to see this fresh water and how clear it is, is amazing. Bring your phones with waterproof cases (which you can buy there for about $28.00 USD. )You will not be disappointed with this, just very cool to see and swim in. Once again Samo did a great job answering questions and making sure you felt safe.

Date of experience: January 2020
Thank joshgf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aventurasmayas, Manager at Aventuras Mayas, responded to this reviewResponded January 13, 2020

On behalf of all the staff in Aventuras Mayas we thank you for sharing your adventure with the rest of the world, we are grateful to read comments and glad you were able to enjoy a great adventure day, we will make sure to congratulate Israle aka Flash, Manuel and Samuel for doing a great job. We sure hope you choose Mexico again for your next holiday, we´ll be waiting. Gracias

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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