We traveled to this resort as part of a larger group in May. I had spent too much time prior to our trip reading reviews on this website and I was a little apprehensive. The travel horror stories that you find on this site have the potential to really bias your perception of a trip! My biggest concerns were getting sick from the food/water and protecting my belongings. Now that we are home, I have to say that some of the information I came across was very helpful, and some of it was complete rubbish.
We ate our first meal of the trip at the buffet and decided then and there that making reservations at one of the restaurants (website horror story) would be a waste of our time. The selection at the buffets was expansive and delicious, but then again, we are NOT picky eaters and are willing to try anything. My favorites were the grilled cactus, the fresh fruits, the beet juice at breakfast and the numerous ways they served jicama! We are also not picky about our drinks. We had a few cocktails at several locations and enjoyed them, and also drank the water at the buffets with no problems. So, no repercussions from the food or water (website horror story).
We made sure to lock our valuables in the safe before leaving the room and always took both room keys with us (great pointers from other reviews). We carried a small bag to the beach/pools and never had a problem leaving it unattended while enjoying the water. Granted, we never left anything in plain site, buried phones/cash in the bottom of the bag and used a small clip to secure the zippers, and placed towels over the bag... just common sense security measures.
The room was nice and clean. Yes, there is a musty smell. The beautiful water fountain right outside our room and the gorgeous tropical landscaping make it impossible to avoid this smell. I'll take a little musty in exchange for the sights that Mexico's climate affords! No, my sheets were not changed everyday, but that is clearly explained in the room literature as an environmental conservation effort. Okay by me!
Yes, the floors are marble and the walkways are polished concrete. They have to be that way in order to stay clean and beautiful in a tropical climate. Yes, they are slippery when wet. Just be aware and be cautious. I spent quite a bit of time barefoot to avoid issues and enjoyed it!
The beach is amazing! I came to appreciate the clear delineated line established by the vendor huts. The beach is CROWDED (duh, isn't that why people come to this place) and to have a line drawn that says "Nothing but YOU past this point" allows people the chance to enjoy a more pristine beach.
Again, we were part of a larger group that worked in concert with a travel agency, and so our transport arrangements from arrival/check-in through check out were well organized (website horror story). If we do this again as just a family, we will use an agent. I think many headaches were avoided because of this!
Our trip was short (3 1/2 days) and we were on the go to get the most out of it, so our contact with the staff was limited, but the waitstaff was friendly and everyone we passed on the grounds offered a cheerful "Hola!".
There is a running joke in our family that we have experienced extreme good fortune in all our trips, and this one was continued the streak. But we also approach every trip with only one priority... QUALITY TIME with each other. We weren't there for the food, the booze, the service. We were there to spend time with each other in a place other than our everyday lives.
- Official Description (provided by the hotel):
- Grand Riviera Princess All Suites Resort & Spa is located on the stunning Riviera Maya, just three kilometers from the famous Playa Del Carmen, in beautiful surrounds, with large and spacious natural parks and the delight of a good tropical weather. Besides our fascinating beach, renowned for the clear water and splendid sea beds, typical of the east end of the Yucatan Peninsula, the Hotel invites you to discover the huge wealth of the archaeological remains of the Maya culture in this area. After crossing the spacious lobby the splendid "Paseo de los Dioses" is reached, which invites the costumers to discover the charm of the hotel. It is a gift to our senses to enjoy all our facilities that can be found to our left and right on the way to the marvelous beach awaiting for everybody at the way of the pleasant stroll.Opened in December 2007, Grand Riviera Princess offers 674 fully equipped rooms with a range of services that give the clients a variety of possibilities to choose from: Junior Suite, Junior Suite Deluxe (some with direct pool access), Platinum Suites and Laguna Villa Suites (ideal for the most romantic honeymoon).A fascinating Spa is offered to all the clients, and the most complete activity program during day and night. A range of services in the varied and international selection of top quality food provide the perfect counterpoint when sharing moments of peace and calm with excellent meals in beautiful and inviting specially decorated surrounds, some of which are by the sea. ... more less
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- Also Known As:
- Grand Riviera Princess All Suites Resort And Spa
- Grand Riviera Princess All Hotel Playa Del Carmen
- Grand Riviera Princess Hotel
- Grand Riviera Princess All Suites Resort & Spa Riviera Maya/Playa Del Carmen, Mexico