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“Perfect family vacation rental!”
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Overview
Rental Home -
3 Bedrooms, 2 Bathrooms, Sleeps 6
Playa del Carmen, Yucatan Peninsula

Reviews from our community

Excellent - based on 14 reviews
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Reviews from our community

Date | Rating
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English first
English first
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English first
Charlene...
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Perfect family vacation rental!”
Reviewed January 5, 2018 for a stay in January 2018

Our family of four (two adults, a 20 year old, and a 17 year old) enjoyed 5 nights in this home. We ate our breakfasts in the house each morning and left for the days, returning after dinner. Taxis were abundant, the Oxxo store was great for bkfst, snacks, and cash (ATM). Was quiet and we felt
quite safe. The walkable beach was gorgeous - we parasailed and rented wave runners from there. Easy drive into Playa, where the options are plentiful. We visited Cozumel and Tulum (among other activities) and had no trouble finding our way.

Ferdinand was an excellent communicator! I heard back from him within a couple of hours, and his responses were thorough, honest, and super helpful. The 14 page document he sent once we paid for our rental was full of great details and tips. We were fortunate to meet him and his sweet family while we were there! They are great to work with, th home was perfect for the price, and we’d highly recommend renting from them!

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jan 8, 2018
Muchas gracias Char! It was a pleasure to have you as our guests and to meet you and your family in person. And great to hear of course that you appreciated my list of things to do. Since we are in Playa ourselves this month we will do more 'research' and add some pages to that pdf-file. :) Thank you and hopefully we'll meet again someday.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cory M
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Excellent value”
Reviewed February 25, 2017 for a stay in January 2017
2
people found this review helpful

We booked our stay for January 2017 at Ferdinand and Olga's house in Playa Del Carmen. We arrived late because of the car rental no-show by Cancun Car Rentals for whom I will be giving a different review and the owners met us at the door to give us the keys and walk us through the house. Everything was as stated in the ad and we thoroughly enjoyed our month in the house. The beds were comfortable and the bedrooms were large with the two upstairs bedrooms being air conditioned. The kitchen was well stocked with pots, pans and all you might need and the table easily sat six people.The small patio at the rear of the house was enjoyed by all of us. The very nice beach is 2 kilometers away by road and bicycles are available at the house . Our rental jeep was used alot, though to save money taxis are cheap and plentiful if you decide to go that way
Ferdinand was extremely easy to deal with and available to answer our questions about the house and advice on the area . When you look at price and availability for the Playa Del Carmen area this house is a good deal. The gated community this house is in is a well looked after friendly working class suburb with people coming and going and children playing soccer at the end of the street in the playground.It felt authentic which is the only way to experience the Mexico (we are not all-inclusive people). When you are looking for a house in Playa Del Carmen to accommodate a family or two or three couples choose this house you wont be dissappointed.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Feb 26, 2017
Muchas gracias for your kind words Cory. I thought it was very nice to be part of each other's vacations a little, I rarely get that chance. Who knows we'll meet again one day and in the meantime spread the word in Canada please! :)
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Krystalyn...
New Orleans, Louisiana
Level 6 Contributor
68 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Cozy and quiet”
Reviewed July 28, 2016 for a stay in July 2016
1
person found this review helpful

Nice 3 bedroom, 1 1/2 bath house in a quiet and gated community. Only 1-1 1/2 miles down the street from the beach. A 24 hour convenience store at the front of the neighborhood and only about 5-10 minutes away from restaurants and shops. The house was clean when we arrived and looked exactly like the pictures. The owner is super friendly and helpful. Upon booking the property, he sent me a 15 page document filled with information such as how to get there from the airport, where to find food, the beach, and what activities we should try and places to visit. It was very helpful. He lives in Holland but is very easy to communicate with and responds to emails within minutes. There was one small issue in which the water heater needed to be turned on but between him and the property manager Paula, it was taken care of immediately.
There only two AC units which are upstairs, but if you turn them on and leave the doors open, they will cool the whole house. This house was a steal! especially at this price. It beats having noisy neighbors, elevators, and the pricey resorts. I felt like I lived there. I would definitely stay here again and recommend this place to others.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Price, location, convenience
Traveling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jul 29, 2016
Thank you for the thorough review and kind words. Like I told you before, it's especially great to hear that our house made you feel at home so quickly. I hope you will return someday.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
natdol9
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“House with a lot of potential”
Reviewed December 12, 2015 for a stay in December 2015
1
person found this review helpful

Very lovely owner, helping manager. Gated community with 24 h security. Place is worth money you pay, it is cheap, so don't expect 5* resort, it is outdated, but very clean, all you need to have breakfast and cook dinner is there for you to use. Again, not new but mostly all you might need. New fridge, new microwave, good washing machine.Unfortunately for us old plumbing system was acting out but was fixed right away. It is a little outside of the main attractions, reachable in 10 min with traffic if you have a car. One bedroom doesn't have air conditioner, only fan, so if you have many people it might be a concern since the weather is hot and humidity is horrible. One more concern for light sleepers: there are many dogs in neighborhood, people keep them outside and they are barking at night. If you are planning only to stay in a house overnight it is good place to crush. At least it is clean, manager is helping right away and you need to wait for help no more then until next morning if you call at night.
PS. Just in case bring face towels, they had only large bath towels.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: location, gated community
Liked least: little issues with plombing
Traveling group: Friends
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Dec 19, 2015
Thank you for your review and the many nice things you said in there. Also, we don't mind to receive a little criticism now and then. It keeps us on our toes. We like to constantly improve the level of comfort of our house, so tips are always welcome.

The unfortunate thing about a review however is that it is usually at the end of someone's stay. If you wait until that moment to state a problem it's too late for us to fix it for you. That is why we encourage our guests to notify us of even the smallest issues at the very moment they run into them. No need to feel uncomfortable about this, we enjoy giving you the best possible experience. Like you said, our manager is always closeby and ready to jump to the rescue. Of course she would have replaced the missing hand towels in a heartbeat. She has done this now, so there is absolutely no need for anyone to bring them. By the way, there are 12 large beach towels available as well.

The plumbing problem indeed was a clear case of bad luck. An incident which I again apologize for and I am very happy that we were able to solve the problem swiftly. By the way, plumbing in general is a weak spot in Mexican houses. Even many luxurious hotels ask you to not flush toilet paper for example.

The plumbing system is not that old by the way. In fact. our house and the entire neighborhood were constructed only about 10 years ago. For this reason other facilities like broad band internet and such are top notch as well. So when you said our house is outdated I must assume you meant the furniture. Indeed, most of it has been used for many years. Because of the heavy wooden materials however it should be good for another number of years, if not decades. There is not anything modern about it, but it gives the house a timeless Mexican rustic vibe that I personally quite enjoy. It may not be your taste of course. Electrical devices are replaced when broken, so that is why some are newer than others. One of the AC's is only a few months old for example. Just the two upstairs bedrooms are equipped with them because an AC can be really necessary there sometimes, especially in the summer. The bedroom downstairs is always cool enough with just the ceiling fan. We have hosted big families many times and never have received any complaints about this.

The same goes for the dogs, I have not heard anybody mentioning them before either. But in all honesty, I have heard the dogs! :) They never bothered me however. They bark only sometimes and when they do they get bored with it fairly quickly. Also, it's only noticable in the back of the house. You have to agree that for most part of the day and night the neighborhood is very quiet and peaceful. This is one of the big advantages of a house outside of the city centre. You have a place to relax and the action is just a short drive by car/taxi away. I would say that 10 minutes on the average in traffic is a good estimation. Public transportation between downtown and the neighborhood itself is also readily available. The vans stop around the corner of our house and they are very affordable. A rental car is convenient, we usually get one ourselves, but it definitely is not a necessity.

I think I have addressed all of the concerns you wrote about in your review. I apologize for the lenght of my reply, but you have learned from my emails already that I like to be thorough and use too many words in the process.: )

I was happy to hear you will keep our house in mind should you ever return to Playa. You are always welcome.

Buen dia!
Ferdinand
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marthayan
Spring, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“great stay!!!”
Reviewed October 28, 2015 for a stay in July 2015
1
person found this review helpful

This rental was what we needed. close to everything we were going to do. The neighborhood was quiet and secure. will definitely keep this listing for future trips.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Nov 1, 2015
Thank you ! We would love to welcome you and your family back one day.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cquinonez
1 review
“Awesome”
Reviewed June 17, 2015 for a stay in June 2015

Nice home off the beaten path but close to all attractions. Beach is walking distance approx 1km. Downtown is approx 10 minutes driving distance. The ferry to Isla Cozumel departs from downtown Isla del Carmen for approx 12.00 dollars per person. Do not rent a car through the Internet it will not be honored and prices will be higher.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jun 19, 2015
Thank you for the good review and I am happy to know you had a great stay in Playa! And perhaps we should find a way to provide a rental car ourselves in the future, to prevent bad experiences like that. :) Hopefully until next time,...you are always welcome!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jennifer...
1 review
Reviewed August 10, 2017 for a stay in July 2017
Google Translation

Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Aug 12, 2017
Vielen dank Jennifer! Its great to hear again how much you enjoyed your stay. If you ever return to Playa del Carmen we'd love to host you and your family again of course. We'll make sure you will love it even more the second time around. :)
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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