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“Forgetting the rest of the world”
Review of Rosewood Mayakoba

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Rosewood Mayakoba
Ranked #1 of 211 Hotels in Playa del Carmen
Certificate of Excellence
GreenLeadersGold level
Reviewed August 9, 2013

A sense of forgetting the rest of the world and just enjoying the moment, this is what you can also expect in this gorgeous resort. Everything is tailored to your needs, each member of staff goes above and beyond to exceed all your expectations.
The very well looked after landscape, and most of all, the staff make the difference with a very high level of service and genuine care. Perfect place for family and couples, a Sense of place one must experience.

Stayed: July 2013, traveled with family
2  Thank AnnieC M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed August 8, 2013

THE place to spend quality time with the family, property is gorgeous and every single member of staff is amazing, a level of service you do not experienced often.
From the moment we checked in until the very last moment we left, we only got high level of service, always a can do attitude and an incredible commitment from each staff.

Room Tip: Beach Front
  • Stayed: July 2013, traveled with family
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1  Thank Skyerick1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2013

I went to the Rosewood Mayakoba last week with my family and it was wonderful! The food and 5 stars! The hotel is not only beautiful but has a very relaxing atmosphere! Another great addition is that it comes with bicycles for every person, so you can bike to the gym or breakfast or the pool or the spa. So convenient! It is great for everyone in the family because there is tons to do! There is so many watersports that are free of charge when you stay! The rooms are gorgeous and the service is spendid. Five Stars!

  • Stayed: July 2013, traveled with family
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2  Thank Natalie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2013

Very beautiful hotel with great service and very nice beach/jungle location, definitely not a party place but a place for couples or families to experience a fabulous time. The resort is quite big so the bikes are a very nice touch. Well worth the money!

  • Stayed: July 2013, traveled as a couple
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1  Thank Klaus K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2013

We had our first experience with a Rosewood property last year at Tucker's Point in Bermuda. After a very favorable Rosewood experience at Tucker's Point and reading the Mayakoba reviews on tripadvisor we booked a one week stay at this property. The reviews on this resort are accurate and also well deserved. The property never felt crowded and the rooms have a great deal of privacy and are quite spacious. We stayed on the beachside portion of the hotel which was a better fit for our family since we spend extended periods of time near the ocean and the beach pool. The main portion of the resort is about half a mile away but the golf carts run consistently between the beach and the rest of the property. Additionally, the resort will lend out bicycles which make the trip to the spa, gym or main pool very quick and pleasant. The spa was spectacular and the service was top of the line. The concierge arranged 2 day trips for us; Tulum was worth the expense, Xcaret was horrible. The gym is above average for a hotel and they offer fitness classes every morning. The hotel is very kid friendly. The 3 restaurants are all very solid but not spectacular. The best is Punta Bonita; the Mexcian fare is great. Agave Azul is nice but the Sushi is just slightly above average but the service is great and the tequila selection is wonderful. Casa del Lago has a great breakfast buffet and was very nice for dinner. None of the restaurants ever felt crowded. I would highly recommend a family vacation to the Rosewood Mayakoba.

  • Stayed: July 2013, traveled with family
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4  Thank Chris D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 31, 2013

If you are reading this and considering the Rosewood, you can stop looking. If you are looking for a party hotel with tons of people getting out of control this is not the place. But if you are looking for a romantic getaway in your own private house, this is the place. We have been fortunate to vacation in luxury with our family and Rosewood reminded us of that first class, private treatment. For our 10 year anniversary we wanted something romantic, with just the 2 of us. Rosewood was a perfect fit. The room was beautiful and private, no neighbors to see in our windows, private pool, private outdoor shower. The room and hotel was beautifully done. The restaurants were also great. Punta Bonita was our favorite, but they all were great. Everything was clean, staff was friendly, and we can’t wait to go back. I would even consider buying one of the places at Mayakoba, that is how great it was. Also the WiFi was free and speedy which helps when no one is ever really disconnected these days. The Beach was smaller but exquisite. They have great beach service like water/ice, free sunglass cleaning, head massage, popsicles etc. The value was actually pretty good. We stayed 3 nights at Grande Vellas, and all inclusive, which was actually more expensive. That’s even after we added all the drinks and meals. So bottom line we loved this place and will defiantly be back soon.

Room Tip: Deluxe lagoon Suite gave us the most privacy. Private 2nd floor sundeck for sunbathing in whatever...
  • Stayed: July 2013, traveled as a couple
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3  Thank Nakul K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 31, 2013

The Rosewood Mayakoba has exceeded every expectation I could imagine. I only have a few weeks a year to see my daughter while she's at university so we decided to splurge on Trip Advisors #1 hotel in Playa Del Carmen. I'm so glad that we did. This is a memory that I will cherish for the rest of my life.

PROS:
- the staff are very professional but also very warm and friendly. They go out of their way to make your stay special. They even assign you a personal valet to take care of your every need. I asked for milk to be delivered to my room to have w my coffee and it was delivered right away with a hand written note.
- the grounds are beautifully landscaped and each room is a private bungalow.
- the pool area is beautiful with great views of the ocean. The chairs are comfortable and they provide neck pillows, buckets of ice with bottled water, Evian face spritzers and treats throughout the day...all complimentary.
- the beach has soft sand and they provide kayaks...again complimentary
- complimentary bikes are provided to ride around the complex or you can jump on one of the golf carts that are continuously making the rounds. We chose to walk...it's only 10 min from the beach to the lobby or to the furthest bungalow.
-the breakfast buffet was excellent. Fresh berries, nuts, cheeses, pastries, etc. you can also order anything off the menu. The lobster omelet was delicious!

CONS:
- there are a few rocks in the shallow part of the water but its mostly soft sand
- wish we could have stayed for a month instead of a few days.

Room Tip: We stayed in the lagoon villa. It was fantastic. I don't think you could go wrong with any of...
  • Stayed: July 2013, traveled with friends
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1  Thank EileenBangkok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rosewood Mayakoba

Address: Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Playa del Carmen
#1 Top resorts Hotel in Playa del Carmen
#1 Spa Hotel in Playa del Carmen
#1 Luxury Hotel in Playa del Carmen
#2 Romantic Hotel in Playa del Carmen
#8 Green Hotel in Playa del Carmen
#11 Family Hotel in Playa del Carmen
Price Range: $700 - $1,797 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rosewood Mayakoba 5*
Number of rooms: 128
Official Description (provided by the hotel):
Rosewood Mayakoba is situated on the Riviera Maya. This luxury resort in Mexico offers spacious suites and is located south of Cancun and north of the charming seaside village of Playa del Carmen. Surrounded by the emerald embrace of the jungle and caressed by warm Carribbean breezes, is a resort of rare luxury and indulgence. Rosewood Mayakoba is imbued with the unique spirit of Mexico's Yucatan Peninsula. A journey to this serene world, immersed in the dense green perfume of the jungle, captivates the soul with unimaginable tropical beauty, and pure, simple refinement. The ecological enclave of Mayakoba is a new, enlightened model of true luxury hospitality that celebrates the land without compromising it. Mayakoba embraces the government restrictions on development and mangrove preservation which has always been a top priority for the developers and designers. ... more   less 
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Also Known As:
Rosewood Mayakoba Hotel Playa Del Carmen
Rosewood Mayakoba Playa Del Carmen
Rosewood Mayakoba Riviera Maya/Playa Del Carmen, Mexico

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