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“Amazing Eco-conscience luxury!!”
5 of 5 bubbles Review of Rosewood Mayakoba

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Rosewood Mayakoba
Ranked #1 of 213 Hotels in Playa del Carmen
Certificate of Excellence
GreenLeadersGold level
Pleasanton, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Amazing Eco-conscience luxury!!”
5 of 5 bubbles Reviewed May 13, 2013

Just spent quite a bit of time at this amazing hotel... We didn't want to come home! The service was amazing and the grounds were truly beautiful! Our suite was one of the nicest I have ever stayed in. Personal pool, amazing bathrooms, etc! Joe and I will certainly be back and will definitely recommend everyone we can! Sooooo worth the money and so much more!

  • Stayed May 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank bmorrone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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English first
Huntington Beach, California
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed May 10, 2013

We just returned from a week at a nearby property outside the Mayakoba compound and during our time on the Riviera Maya, we decided to see what the Mayakoba hotels had to offer so we took a taxi to the Fairmont and walked around. Very beautiful hotel, light, airy, but convention-like aptmosphere and spaces. We were picked up by a cart with a few other couples on it and driven to our desired destination, which was the beach restaurant/bar. Very nice view up and down the beach from the raised dining room, outside seating on a large verandah. Adjoining shaded bar with several dark wooden tables, high beams, open-air, nice. Expansive views from this level.
Next, we took a cart to the Rosewood, which had a completely serene and elegant atmosphere, very sophisticated ambiance, but relaxed and friendly at the same time. Beautifully designed spaces, tasteful decor and not too large and sprawling. We inquired and were told that their restaurants are available to the public for dining. We will definitely return and dine here on our next visit, lovely! From here we were offered a palapa boat ride through the mangroves to the Banyan Tree hotel. Along the waterway we spotted many species of birds and a small cayman.
The boat ride was very relaxing, reminded us of the Jungle Ride at Disneyland but low-key. We delivered a group to one of the properties along the waterway. These are beautiful and secluded.
Each of these hotels within the Mayakoba compound have their own beaches and we were informed they are getting the Grand Hyatt and Westin(?)soon. Guests at these hotels can enjoy each of the hotel's restaurants and facilities, all signed on one bill. Why would you ever want to leave?
Banyan Tree was the final stop and it appeared to have a tropical, family atmosphere. Again, very friendly staff and beautiful views.
We will be back.

  • Stayed May 2013, traveled as a couple
    • Location
    • Service
Helpful?
3 Thank PapillonHB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
77 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed May 7, 2013

Spent 5 nights at the rosewood mayakoba in November , just before thanksgiving. The hotel is beautiful, the villas are perfect, and the Japanese restaurant with the tequila library is one I will always remember. Could not say enough about the staff as well as how we were treated in all the restaurants. We went with our kids( both married) and our 3 month old grandson and all of us are looking forward to our next vacation at the rosewood.

Room Tip: All the villas are excellent. There are no rooms.
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  • Stayed November 2012, traveled with family
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Helpful?
3 Thank Avi R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boulder, CO
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed May 6, 2013

My partner and I just returned from a "babymoon" at the Rosewood Mayakoba. We had a fantastic time and our expectations were exceeded. The staff were all friendly, helpful and readily available to answer questions, etc. The room was beautiful, always clean and functional. The one time we had difficulty with a light switch that shocked my partner, they fixed it immediately. The food was delicious and the grounds were lovely and well planned out. Because I was pregnant, we did not partake in all the activities available, so I cannot comment on everything. However, all of our dinner reservations, transportation, etc. were organized and well planned. There were no surprises on the final bill either. We enjoyed chatting with the staff and each person we talked said he or she really liked working there. In my experience, there seems to be a direct correlation between the morale of the staff and the experience of the guest. It would appear that the management treats their staff as respected and valuable members of their team. Well done, Rosewood Mayakoba!

Room Tip: All the rooms looked pretty cool, but being near the beach was really nice. We were in an oceanview...
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  • Stayed April 2013, traveled as a couple
    • Value
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Helpful?
3 Thank Cheeseflavoredcombo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed May 5, 2013

We came back to Mayakoba for the 2nd year in a row to celebrate our anniversary. Last year we stayed at the Banyan Tree (also on the grounds) and ate dinner at the Rosewood and wanted to check it out for ourselves.

We came for 5 nights the end of April '13 - early May. We had THE BEST time!! This resort is fancy pants start to finish. We arrived late so didn't get taken to our room on a boat which is customary. Our room was over the lagoon and beautiful! The plunge pool is heated which is a big plus making it more like a hot tub than a pool. Views of the lagoon were beautiful and very quiet. We couldn't see or hear our neighbors and enjoyed the sounds of the birds and ducks. We saw quite a few turtles from our room as well.

The room itself is awesome! It's ample space, a sitting room, outdoor space, the actual bedroom + a fabulous bathroom. The bathroom is awesome too and we really enjoyed both the tub and outdoor shower. In terms of comparing it to the Banyan Tree, it was a better bathroom because of the outdoor shower and indoor tub (v the outdoor only tub at the BT).

The beach amenities were such a treat! We enjoyed sunglasses cleaning, head massages, popsicles, mini pizzas, fruit sorbet, bite sized chocolate covered cheesecake etc...They are quite attentive at the beach and pool. They replenish your water with ice all day long. We preferred the beach because you could sit on chairs on a terrace that was literally 10 feet from the water so you could enjoy the smells/sounds of the ocean without getting sandy! And we were just steps from the infinity pool. The food is obviously pricey by the pool/beach but to be expected at a hotel like this.

The breakfast buffet was great and was included for us. They make any hot item (we liked the pancakes and scrambled egg whites) and anything you want to drink (soy cappuccinos please).

The service is ridiculous! They are in your room several times/day so it's always perfectly clean. The butlers check in with you daily to see what you need (excursions, dinner reservations etc...) and was a nice personal touch. It's basically a more personalized concierge service.

We took the private transport offered through the hotel to/from the Cancun airport and think it's worth the money. It's easy, safe and they drivers were very friendly.

I had a 90 min massage at the Spa which was great. Highly recommend the Spa, great facilities (hot + cold plunge, steam room, sauna...)

Punta Bonita has good Mexican food, the guac is delish. They have churros with dulce de leche sauce and vanilla ice cream, omg - so good!! We also ate at the Sushi place (just ok) and ate at Casa del Lago for dinner which was pretty good. Our favorite meal was at Tamarind at the Banyon Tree.

Overall, amazing trip! The grounds are gorgeous, everything is clean, the people are so welcoming and polite and we can't wait to go back! And though Banyan Tree was awesome, Rosewood was better. Better rooms, better beach set up, heated plunge. If you are debating, I'd suggest spending the extra money to stay here.

Room Tip: We were in Room 211 over the lagoon and thought it was a great room and location. We were a very sho...
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  • Stayed April 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank GStarr19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed April 30, 2013

We loved our 5 day visit to Rosewood Mayakoba. I'm not much for writing reviews so this will be quite short, but it was truly incredible. Amazing spa services, great food, nice beach, beautiful ocean front room with plunge pool. Even better was the staff - everyone is gracious, helpful, lovely, and truly seems happy to be there. This is a can't miss hotel as far as I'm concerned!

Room Tip: Can't comment on the lagoon rooms, we had an ocean front suite which was lovely. Fun also to re...
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank NYTravel44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed April 30, 2013

We loved this resort! Our suite, 423, was on the lagoon, private, spacious, comfortable and immaculate; there was always bottled water and fresh fruit. The butler and concierge staff were constantly offering to attend to our every need. I spent a great deal of time in the back of the suite, in and out of the plunge pool, having room service for lunch, listening to the birds whistling and cackling and watching the iguana's, turtles, fish and ducks, while my husband golfed nearby. The pools were lovely and the beach was pristine, I appreciated that we could snack and get drinks throughout the day when we lounged there. The spa services were excellent, I was concerned that they may not be since I had a negative experience at another luxury resort a few years ago in another part of Mexico. The buffet breakfast was a delight, at least 9 different fresh fruit options, yogurts, cheeses, fresh juices, meats, smoked salmon, a small table with gluten free options and of course all of the gluten you could wish for if you eat that sort of thing. We usually added a Mexican egg specialty as well, what a way to start the day! After a few days we used the bicycles to get around during the day and either walked or took the golf cart transportation wherever we were going at night. One night we ate at Casa del Lago, it was very good but we wanted more upscale Mexican food on the menu and one night we ate at Punta Bonita, which we loved since we had the opportunity to try many types of Mexican fare. We will be back!!

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank healermama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rosewood Mayakoba

Property: Rosewood Mayakoba
Address: Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Playa del Carmen
#1 Luxury Hotel in Playa del Carmen
#1 Top resorts Hotel in Playa del Carmen
#1 On the Beach Hotel in Playa del Carmen
#2 Romantic Hotel in Playa del Carmen
#8 Green Hotel in Playa del Carmen
#11 Family Hotel in Playa del Carmen
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Rosewood Mayakoba 5*
Number of rooms: 128
Official Description (provided by the hotel):
Rosewood Mayakoba is situated on the Riviera Maya. This luxury resort in Mexico offers spacious suites and is located south of Cancun and north of the charming seaside village of Playa del Carmen.Surrounded by the emerald embrace of the jungle and caressed by warm Carribbean breezes, is a resort of rare luxury and indulgence. Rosewood Mayakoba is imbued with the unique spirit of Mexico's Yucatan Peninsula. A journey to this serene world, immersed in the dense green perfume of the jungle, captivates the soul with unimaginable tropical beauty,and pure, simple refinement. The ecological enclave of Mayakobá is a new, enlightened model of true luxury hospitality that celebrates the land without compromising it. Mayakoba embraces the government restrictions on development and mangrove preservation which has always been a top priority for the developers and designers. The Madrid-based construction company OHL, with 25 years of experience in Mexico, owned the land for many years before choosing how to build upon it. ... more   less 
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Also Known As:
Rosewood Mayakoba Hotel Playa Del Carmen
Rosewood Mayakoba Playa Del Carmen
Rosewood Mayakoba Riviera Maya/Playa Del Carmen, Mexico

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