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“Simply PERFECT...:) The”
Review of Rosewood Mayakoba

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Rosewood Mayakoba
Ranked #1 of 214 Hotels in Playa del Carmen
Certificate of Excellence
GreenLeadersGold level
Cairo, Egypt
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Simply PERFECT...:) The”
Reviewed May 5, 2011

We went to Rosewood Mayakoba on our honeymoon, it was a last minute decison and it was a bit expensive, yet it was the perfect decision. We stayed at the lagoon suite and it was amazing. It had all we wanted from the private pool to the sundeck and 2 terraces, one at the pool side and the other in the 2nd floor, we were surrounded by the lagoon and lovely green scenery. Also, the suite was amazing inside out along with a huge space for the bathroom, tubs, and outdoor shower. People there were very friendly and smiling, which was a cheerful thing to have. All requests were met with attention and in a very timely manner even the smallest requests were taken in consideration. I would really love it to go back on our anniversary next year:)

Room Tip: Lagoon Suite had it all and stil close to beach
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  • Stayed March 2011, traveled as a couple
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Helpful?
1 Thank EhabKhaled
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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NYC, NY
Level Contributor
62 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed May 1, 2011

We spent a wonderful family vacation here with a 2 year old and a baby on the way - and we loved it. Great pool, great beach, great food, great spa. We are not the kind of people to stay in a resort and leave the local area unexplored - and yet that's exactly what we did because the resort was so great.

  • Stayed June 2010, traveled with family
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Helpful?
1 Thank SmarteCookie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed April 25, 2011

Featuring the world's best check-in, the Rosewood Mayakoba was an impressive display of jaw-dropping accommodations, sterling service, and stunningly diverse scenery during a spring break family vacation.

It was luxury resort "theater" from the moment the Rosewood Cadillac Escalade picked us up. Cold towels, chilled water, and Mexican candies were a treat. But it got better once on property, with personal greetings, chia mojitos (which my wife proceeded to drink all week), and a safari boat tour through the resort. My 5 and 2 year old daughters loved seeing crocodiles, turtles, and a wide array of birds on this 15-minute cruise. It is amazing that one part of the resort feels like a natural habitat, and the other feels like an exclusive Caribbean beach club.

The boat tour ended at our lagoon suite private dock, where we were greeted with our butler Russell. Inside, this "entry level" room (quoted at US$790) was spectacular. The private plunge pool, private sun deck, private outdoor shower, huge circular whirlpool bath, and sitting areas are notable.

Granted we stayed during the height of family spring break, but the hotel was filled with high end families with young children. The complimentary Rosebuds Kids club featured an excellent array of activities (ie, boat eco-tour, pottery painting, sand art), and was conveniently located next to the beach pool, allowing our kids to drop in and out as desired.

Overall, the food and wine selection was excellent at the resort's 3 restaurants. We highly recommend Taco night at the beachfront restaurant Punta Bonita. (We did venture out one evening, to the next door Mandarin Oriental, which was chic and modern, but didn't appear to be family friendly.)

Having been loyal Four Seasons guests for years, this property opens us to the world of Rosewood. They have built an outstanding experience on the Riviera Maya.

  • Stayed April 2011, traveled with family
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Helpful?
2 Thank LosAngelesTravel123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 20, 2011

This was the most absolutely perfect resort. Everything to the smallest detail was perfect.

  • Stayed April 2011
    • Value
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Helpful?
1 Thank Torrid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blue Bell, Pennsylvania
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed April 14, 2011

My girlfriend and I just returned from a fantastic 7-day vacation at Rosewood Mayakoba. Although I have traveled extensively throughout the Caribbean (and a few in Mexico) at most of the “top-rated” properties, this is by far my favorite resort.

Here is how I would rate each component of the resort:

Room: A+
I booked via AMEX Platinum so at the time of check-in, we were upgraded to a huge two-level Deluxe Overwater Lagoon Suite. From the water, you enter through the a foyer which opens up to a dining room and then a living room with a huge flat screen TV, full size bar and powder room with a shower. Floor to ceiling glass ran on one side of the entire room. Upstairs, a large bedroom overlooked the lagoon and the bathroom was amazing. It spread both indoors and outdoors with a shower in what I call a private courtyard. Although the walk to the beach was about 8-10 minutes from our suite, it was a nice way to get a little exercise if we decided to walk. Golf carts ran often so a quick ride was always available.

Food: A
We thoroughly enjoyed the cuisine at the three restaurants. We ate breakfast every morning outside at Casa Del Lago (CDL). The cold breakfast selections and juices were tasty and the accompaniments of eggs, pancakes, French toast, etc. from the menu were all very good. We typically ate lunch at Punta Bonita (PB). The selection of salads, sandwiches and snacks were again excellent. We split going out to dinners between CDL and PB. CDL was more formal and offered more American cuisine like pastas, beef tenderloin, duck. PB was more casual and had a Mexican and Tapas flair. Two nights we ate off-property at Banyan Tree and Mandarin which I would recommend doing. We also had some sushi and cocktails at Agave Azul Raw Bar. If CDL has the wine and cheese tasting, definitely do it.

Pools/Beach A
The resort has three fantastic pools. We really enjoyed the CDL pool where the size, views, service, and architecture are all incredible. I am not exaggerating when I say that we were the only people using that pool most days. Complete serenity. The beach infinity pool at PB was also beautiful. This is definitely where people (and their kids) go during the day. Plenty of cabanas and chairs around the pool and on the beautiful white, sandy beach. The ocean was clean and spectacular with just light waves to enjoy. Since my last visit, the beach has definitely shrunk so hopefully there are plans to increase the beach/sand area like they did in many other areas around Cancun.

Spa: A+
My girlfriend enjoyed a relaxing massage one day at the spa. She was very complimentary of the facilities and staff. They were very pleasant and professional. The facilities are some of the best you will ever see. Definitely splurge and book something.

Golf: A+
I played some golf right after the PGA tour was at El Camaleón. The course bends through three distinct landscapes - tropical jungle, dense mangroves, and oceanfront stretches of sand with holes bisected by massive limestone canals.
Course was in fantastic shape so book a tee time and enjoy a quick round of golf as I didn’t see too much play going on.

Service: A+
We were very impressed with the responsiveness, caring, and thoughtfulness of the entire staff at the resort. It all began with a quick and efficient pickup in their Escalade from the airport and finished the same way. Everyone from the pool wait staff, waiters in the restaurants, spa attendants, even the people that drive the boats and golf carts really took great pride in always addressing us by our names and always being very proactive in delivering an amazing client experience. If you are used to Four Seasons or Ritz Carlton service, you will love Rosewood Mayakoba.

I would highly recommend this luxurious property to the most discerning traveler. Please feel free to email me with any questions or if I can provide you with any additional insight. Adios!

  • Stayed March 2011, traveled as a couple
    • Value
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Helpful?
6 Thank esposch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC
Level Contributor
113 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed April 13, 2011

On most levels a seasoned traveler will find this to be well worth the $$$$$ ! The design was well thought out except for some minor issues in the bath. The staff in general is a step above the rest. The food was good nothing extraordinary... You must try the tamarind margarita with habanero chili infused tequila!!! The spa was special. If your having a good year as a result of the market go for it , you won't be disappointed.

  • Stayed April 2011
    • Value
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Helpful?
1 Thank vimatravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
colorado
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed April 12, 2011

We loved the Rosewood Mayakoba. Our townhouse was sumptuous with all the amenities, including a complimentary bottle of milagro tequila. The property was beautiful, peaceful and chock full of birdlife on the lagoons. The beach is beautiful although we sometimes preferred the main pool because it was more protected from the oceanside wind. The staff was excellent and the restaurants served delicious dinners. We ventured off the property to COBA and had an excellent private tour with a gentleman named Oscar, followed by a swim in the cenotes and lunch in Tulum which was by far our favorite meal of the entire 5 days. We will undoubtedly return in the future when we are craving the beach, the ceviche and the perfect margaritas.

Room Tip: Call reservations, they know which rooms work best
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  • Stayed March 2011, traveled with family
    • Value
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Helpful?
1 Thank coloradomd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rosewood Mayakoba

Property: Rosewood Mayakoba
Address: Ctra. Federal Cancun, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Playa del Carmen
#1 Top resorts Hotel in Playa del Carmen
#1 Luxury Hotel in Playa del Carmen
#1 On the Beach Hotel in Playa del Carmen
#2 Romantic Hotel in Playa del Carmen
#8 Green Hotel in Playa del Carmen
#11 Family Hotel in Playa del Carmen
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Rosewood Mayakoba 5*
Number of rooms: 128
Official Description (provided by the hotel):
Rosewood Mayakoba is situated on the Riviera Maya. This luxury resort in Mexico offers spacious suites and is located south of Cancun and north of the charming seaside village of Playa del Carmen.Surrounded by the emerald embrace of the jungle and caressed by warm Carribbean breezes, is a resort of rare luxury and indulgence. Rosewood Mayakoba is imbued with the unique spirit of Mexico's Yucatan Peninsula. A journey to this serene world, immersed in the dense green perfume of the jungle, captivates the soul with unimaginable tropical beauty,and pure, simple refinement. The ecological enclave of Mayakobá is a new, enlightened model of true luxury hospitality that celebrates the land without compromising it. Mayakoba embraces the government restrictions on development and mangrove preservation which has always been a top priority for the developers and designers. The Madrid-based construction company OHL, with 25 years of experience in Mexico, owned the land for many years before choosing how to build upon it. ... more   less 
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Also Known As:
Rosewood Mayakoba Hotel Playa Del Carmen
Rosewood Mayakoba Playa Del Carmen
Rosewood Mayakoba Riviera Maya/Playa Del Carmen, Mexico

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