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“Jan 18-25 2014”

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Riviera Maya Suites
Certificate of Excellence
Reviewed February 8, 2014

I spent a week with a friend in one of the bungalows and this was just an amazing week. We couldnt have picked a more convienient area to stay - 1/2 block from 5th street which had everything you need - from amazing restaurants - shopping and entertainment. We didnt rent a car - either walked or hopped into a taxi. The staff at the resort was amazing- Felicia was always there for us and offered suggestions that always ended up perfect. The resort is connected to another of which we had access to things there and the beach was just a few minutes walk - which was beautiful. Everyone is so friendly - everything so clean - had daily maid service - which was lovely. Took ferry to Cozumel which was close by - took a tour to see the ruins . Just an over all great experience. I will definately go back as this was my first time in Mexico and it was an enjoyable one.

Room Tip: if you dream of a bungalow on the beach - this place has them - almost on the beach.
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  • Stayed: January 2014, traveled with friends
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Thank Kim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RivieraMayaSuites, Director Comercial at Riviera Maya Suites, responded to this reviewResponded February 19, 2014

Dear Kim,

thank you very much for writing a detailed review about our Condo Hotel Riviera Maya Suites.
Our garden suites (Bungalows) are still our new category of room and very well accepted by our clients, since not everyone needs a complete apartment. We consider our garden suites a special category for a quiet and romantic stay in the heart of Playa del Carmen.


We hope to meet you for a second stay at our Riviera Maya Suites and we are glad to offer you a10% discoutn for beeing a frecuent guest!

Kind regards,

Your Riviera Maya Suites Team

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73 - 79 of 352 reviews

Reviewed February 5, 2014

When planning a long weekend with office friends, you probably want something that’s not cumbersome or too expensive or even with too many resort-like services that will keep you within the walls all the time. A place that provides regular cleaning and toiletries so you won’t worry. And that it does not charge for things that you won't use, giving you a decent price. You want to go out and experience life outside in a decent place with a decent location.

Well, that pretty much sums up the advantages of Riviera Maya Suites.

This Condo-hotel is located between the 1st and the famous 5th avenue of Playa del Carmen, a couple of blocks from the beach. While it’s not that close to most of the nightlife (10 blocks away), the hottest beach clubs (Mamitas & Kool) are five minutes away. So plan your day in advance.

We booked a two bedroom flat, which can accommodate up to six persons. Being a condo hotel, it does not count with a kitchenette, but with a full kitchen so you can go to the supermarket and save at least in a couple of meals a day. All the premises are spotless and shiny, and everything works just fine.

A word of caveat: this is not a party hotel. Anyway, Playa del Carmen is not a party town. You are not supposed to go wild in the pool, which is the common area. If you do, your blast will be ended and, if you do the same in the flat, you will receive a warning from the staff.

Another word of caveat: if you suffer from a back condition, check the consistence of the beds. I woke up each day with a stiff neck and a little backache.

  • Stayed: February 2014, traveled with friends
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Thank dyhtstriyk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RivieraMayaSuites, Director Comercial at Riviera Maya Suites, responded to this reviewResponded February 19, 2014
Google Translation

Estimado Cliente,

muchas gracias por su comentario detallado sobre nuestro lugar. Y también que mencionó nuestras ventajas!!
Nosotros aparte de ser un hotel familiar siempre invitamos a cada tipo de grupo de visitarnos y aprovechar de la opción de rentar un departamento. Ahora también tenemos una casa de 4 recámaras para máximo 9 personas. Si controlamos un poco el movimiento de noche en las áreas públicas, para que nuestros clientes pasen sus noches tranquilos, espero que no lo tomaron mal.

Los invitamos para sus futuras vacaciones con nosotros, aprovechen de un 10% de descuento!

Saludos cordiales,.

El equipo Riviera Maya Suites

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Reviewed December 17, 2013

It is not review of the place.
It is warning that construction work are undergoing nearby from early morning to the evening. Bungalows have soft roof so they are not noise resistant. We really feel like we have been staying on construction site.

Stayed: December 2013, traveled with family
6  Thank adam_warsaw_poland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RivieraMayaSuites, Director of Sales at Riviera Maya Suites, responded to this reviewResponded December 29, 2013

Dear Guest,

thank you very much for your comment.
We apologize that there was the construction at the neighours Hotel during your stay.
We hope that even the noise you were able to enjoy your stay at Riviera Maya Suites,
since our team does all the best to guarantee our guest a pleasant stay.
For the moment the construction has been finished in case a future guest is asking for.

We wish you a great start to 2014!

With kind regards,

The Riviera Maya Rentals Team

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Reviewed December 4, 2013

Third time staying here and still highly recommended. Simona and her staff have consistently provided one of the best places to stay in Playa. Often tempted to stay at one of the newer glitzier places, but will choose Riviera Maya over any of them. Had some noisy partiers by the pool for a couple of nights which security could have toned down a bit after a certain time (perhaps 11pm or 12 am would be appropriate), but then again, it's a lot worse elsewhere.

  • Stayed: November 2013, traveled as a couple
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Thank davCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 1, 2013

This is the 6th time we have stayed at Riviera Maya Suites and as ialways, our stay was perfect. The condo units are spacious, spotlessly clean, well decorated and fully equipped. We had 2 three bedroom apartments with 8 adults and 3 children. Each bedroom has a large, private, tiled bathroom with a huge walk in shower. An in-suite clothes washer & dryer allows you to reduce the amount of luggage you have to haul no matter how long your stay. The RMS staff is courteous, attentive and professional. Security is good and the neighborhood, between 1st and 5th Ave. Norte, is very safe, fun and friendly. Each unit is equipped with a valuables safe. There is no need for a car as you can walk most places and taxi's are $50MX for most destinations. A key benefit of RMS is the complementary use of the beach club facilities at the neighboring Las Palapas Hotel. The weekly rate is very reasonable, especially during mid and low seasons (i.e. not Christmas or Easter).

Room Tip: Save a few Pesos and book your condo on the 1st or 2nd floor. The garden trees have grown tall enoug...
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  • Stayed: November 2013, traveled with family
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1  Thank black5603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2013

I have stayed at multiple hotels and condos in Playa for years now and this was the first I had heard of this condo-style location. I was thrilled with the location, the amenities, the price and the cleanliness of this place. I will always check for availability here first on my future trips to Playa. We used the pool a few times, but the "jungle-style" pathway to the shared beach with Las Palapas is very cool....and the beach is great. This location is a little north of all the action but an easy walk down 5th ave to everything you could want to see. I liked how quiet it was....which is tough to find with any lodging on 1st, 5th or 10th aves. Truly the best of both worlds here. The 3 bedroom, 3 bath unit is HUGE with a large area for socializing or eating together as a group...and the terrace is wonderful. If you have never stayed in Playa before, you will not be sorry if you book here. One tip: when arriving to this hotel for the first time, many cabs are not familiar with this location, so you will want to tell them to take you to where 1st ave dead ends into 32nd street.

Stayed: February 2013, traveled with friends
1  Thank FrequentTravels3071
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RivieraMayaSuites, Director of Sales at Riviera Maya Suites, responded to this reviewResponded October 6, 2013

Dear Guest,

It's great to read that you had a lovely time at our Riviera Maya Suites and thanks a lot for your recomendation to other guests.
Also the note for future guest to explain well our location to the taxi drivers is importent, since we moved last december to our new front desk office, now on street 32nd north with 1 Avenue!

We hope to welcome you again in the near future!

With kind regards,

The Riviera Maya Rentals Team

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Reviewed September 3, 2013

I had never heard of this resort before and I don't understand why! It's all-inclusive and BEAUTIFUL!! They had a great staff, the rooms were well decorated and comfortable. They had one of the largest bathrooms I've ever seen in a hotel, which is important to our family. The swim-up bar had fantastic service. Beautiful pools, a lagoon, and various water activities included. We also had a hammock on our balcony which was heaven! I really loved this resort!!

  • Stayed: August 2013, traveled with family
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Thank DeniseR1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RivieraMayaSuites, Director of Sales at Riviera Maya Suites, responded to this reviewResponded October 6, 2013

Thank you Denise, I think this comment does not belong to our listing, since we are not an all inclusive Hotel.

With kind regards,

The Riviera Maya Rentals Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Riviera Maya Suites

Address: Av 32 Norte S/N | between 1st and 5th Avenue, Playa del Carmen 77710, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Amenities:
Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 183 B&Bs / Inns in Playa del Carmen
Price Range: $111 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Riviera Maya Suites 3*
Number of rooms: 22
Official Description (provided by the hotel):
Riviera Maya Suites has 12 exclusive apartments of two and three bedrooms, specially designed for family vacations by the owners of the well known Hotel Las Palapas, pioneers at Playa del Carmen. The apartments are fully equipped with high quality appliances, in order to fulfill all your needs and exceed your expectations. At Riviera Maya Suites you will enjoy an unforgettable experience at the Mexican Caribbean, taking advantage of the great location of our vacation rentals, only a few steps away from the beautiful white sand beach fringed by turquoise, crystal clear Caribbean water, where you can choose from an ample range of water activities like scuba diving and snorkeling at the Ccoral Rreef, yachting on Caribbean Sea, amazing sport fishing, and many others.Also, as Riviera Maya Suites guest, you will enjoy access to the private beach club, and all the facilities of the famous Hotel Las Palapas, the perfect place to laid back and enjoy the sun, the ocean breeze trough palm trees, and the magical atmosphere that can only be found at the particularity of Playa del Carmen, México.The building has a nice private swimming pool and is equipped with an elevator servicing from the covered parking lot of the semi basement to the three apartment floors.The roof has been designed as a solarium, from there and particularly from the third floor penthouses you can enjoy a spectacular view of the turquoise Caribbean Sea.The building offers 2 or 3 bedroom Suites. Each bedroom has a private bathroom. The main bedroom has one king size bed, the second bedroom has 2 double beds, the third bedroom has 2 individual beds. We can offer cribs and extra bed. There is a large living and dining room and nice balcony with chairs, table and hammocks. ... more   less 
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Also Known As:
Riviera Maya Hotel Playa Del Carmen
Riviera Maya Suites Playa Del Carmen, Mexico

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